Naomi K
Google
I recently made a last-minute booking with Quest Docklands for a single room and was thoroughly impressed from start to finish. From the moment of reservation, the concierge team demonstrated exceptional communication, providing timely text updates with clear instructions to ensure my safe arrival and easy access to the building. This level of attentiveness and professionalism is rarely seen and far exceeded my expectations compared to many other places I’ve stayed.
To my pleasant surprise, I was upgraded to a One-Bedroom Executive Apartment upon check-in. The upgrade not only added extra comfort but also highlighted Quest Docklands’ commitment to guest satisfaction. The apartment was immaculate — the cleanliness was remarkable, with every detail meticulously maintained. From spotless surfaces to a dust-free environment, it was evident that the housekeeping team takes great pride in their work.
The space itself was modern, spacious, and well-appointed, offering both comfort and functionality. It felt more like a home away from home than just another hotel room. Combined with the outstanding service from the staff, this experience has set a new standard for me in terms of quality accommodation.
I would highly recommend Quest Docklands to anyone seeking reliable service, thoughtful hospitality, and superior comfort. I look forward to returning in the future.