Quest Mounts Bay Road

Outstanding, very well maintained and clean property in an excellent location at a very reasonable price for what is provided. However, what makes hotel stays special is the people who work at the hotel. I thank all Mounts Bay Road staff, but I wish to recognise Maria for her warm approach and also, particularly, Mere, for his exceptional cutomer service. I would certainly book this property again.

Very happy with our stay. The apartment was clean, quiet, aircon worked well, bathrooms were clean, kitchen had all basic cooking supplies.||Walking distance to Perth CBD & public transport. ||

My husband and I had a wonderful stay at this hotel. The staff were incredibly welcoming and helpful throughout our visit. Our room was clean, spacious, and the bed was extremely comfortable. The location was perfect for us, with easy access to the city and Kings Park. We truly enjoyed our stay and would happily return.

We had an amazing 6 day stay at Quest! The staff at front desk are really friendly and helpful to us. We stay as family so comolete kitchen facilities are value added. Proximity to train station as well and peaceful surrounding!

My second time staying here. Both for work purposes. Parking is extremely limited and if you miss out on one of the 3-5 spaces it's either street parking or Wilson parking that is 10 minute walk from the hotel. Both times I stayed here housekeeping was lacking. On my most recent stay they didn't even bother making the bed properly.

From start to finish, sadly a very disappointing stay. Having booked and paid through Airbnb, at check-in, staff had absolutely no idea how we had booked that way, and just kept directing us to an iPad rather than actually being able to help check-in, as the manager was apparently needed for airbnb check-in. The room was fine, majorly clean minus some long black hairs. Appreciate an iron being available. There was a fire evacuation in the morning, which saw zero staff interaction with customers. Once the all clear was given, staff said “you can go back now” and disappeared. We then went up 6 flights of stairs, for the fire doors to be LOCKED. we went back down to the lifts thankfully being re-available. Upon checkout, after asking, we were informed the alarm was staff error in the laundry room “not a big deal” as the receptionist stated. 10 minutes after we left, our card was charged again! We had to go back to resolve this, when the girl on reception couldn’t actually refund us and again needed her manager. I’ll be honest, if your staff cannot do their jobs without their manager, they need more training. I felt bad for the single person on the front desk who was surely overwhelmed. And with the fire alarm ruining our stay, and being staff error, we would really expect a full or partial refund for our one-night stay.

We were visiting an ill friend so proximity to hospital was less than a 5 min walk. Modern, clean and well equipped. interconnecting rooms. A great stay. Our booking did not include parking but found plenty of overnight parking on Mounts Bay road. Free on Sundays and public holidays.

Amazing location, 5 min drive to downtown. Comfy beds, laundry service with complimentary detergent. Street car park free after 6pm Or $7 per hour. Dishwasher in a room was a bit help. Staff was friendly and helped us to do early checkin. Value for Money.

Comfortable Perth stay! My friend and I shared an executive studio and we really enjoyed our stay. The apartment was well designed and modern with a small but well equipped kitchenette. The reception and housekeeping staff are super friendly and helpful and we were super impressed that the room was serviced daily (except for Sundays and public holidays) during a time when a lot of hotels and serviced apartments are not providing this service! It's close to the Mount Hospital and if you want to visit Kings Park, it's just in front of Jacob's Ladder (242 steps). The only issue is that there is no parking on site - we used a combination of the 1 hour metered street parking ($5 per hour and free on Sundays and public holidays) and the Wilson car parking station ($25 per 24 hours) a 10 minute walk away.