Quest Rotorua Central

Really nice, spacious hotel. Great value for the price. Reception were so accommodating - my friend and I stayed here after a poor experience at a nearby hotel. We called the morning of and asked if we could check in then and there - they accommodated us and it was like luxury. It had a washing machine and dryer too which was convenient. It had a seperate lounge from bedroom which was really convenient for two friends travelling together. I would highly recommend.

Great central location in Rotorua. Stay on a Thursday night to enjoy the great " night food market" that goes until around 8:00 or so. You can easily walk to just about anywhere in Rotorua from here. Rooms are very clean. Spacious. Love the bed , comforter and pillows. Nice mini- kitchen. Makes it convenient to do some eating in. Bathroom very nice. We did not have a view. We did have a nice hot tub on the patio which we did not get to use. Going to knock a star due to the patio door not closing completely. This allowed Sulphur fumes from the steam vents to come into the room. Only at night for whatever reason. But it was very strong and irritating. Regardless, we would stay here again. The staff and room were great. The smell not so much.

Extremely small 1 bedroom apartment not suitable for 3 adults|Elevator extremely small and slow|Very quiet room|Shower good|Location good|Front desk staff lovely |Cannot open windows - Air cond had to be on 24/7 for air to flow.  Without it, absolutely stuffy room.|Was explained the parking situation however on arrival was told they had reserved parking for us.. I guess that's a bonus!||

We had a one bedroom apartment which was spacious. It has a full kitchen with good quality utensils. It also has an oven, washing machine and dryer. |Location is very good. Convenient to shops etc.|Downside is there is no charging point next to the bed.

Quest apartments provides exceptional value. The staff provided exceptional customer service and could not help us enough. The moment I walked into the room I was taken back by the quality modern layout of the amenities from the full size kitchen accommodating a laundrette, spacious bathroom, to the expansive living area with numerous luxury appointments. We could not have asked for any better and provided exceptional value for money. The location was ideal walking distance to the locals shops and restaurants. Quest apartments are now ranked high on our preferred list for accommodation.

A little slice of heaven!!! When we booked our trip back in February, we had planned to stay elsewhere but upon arrival found that hotel to be simply gross & disgusting with dubious stains & black mould everywhere (for starters) it was totally false advertising. So after demanding a refund we went on the hunt for a new room for 5 nights...not an easy task in what turned out to be the busiest week in Rotorua (school holidays/rugby carnival). Having no luck at all & rather upset we walked into the Quest Rotorua Central with fingers crossed. Initially we thought we'd struck out again until the owner Karen came running out to call us back - she'd found us a room & took us up personally to see it. To say the room was pretty was an understatement...It was honestly just beautiful. So clean, bright, quiet & comfy with a view of the mountains...did I mention clean. The amenities/facilities were fantastic & the security top notch. Karen was so lovely in her approach, she & her team were so incredibly helpful & friendly in every way - & I don't just mean in a business manner. They really took the time to get to know us, give us suggestions on places to see, eat & explore. We had lots of little chats & by the time our 5 nights were over....well we didn't want to leave our little slice of heaven. Karen, I can't thank you enough for rescuing us in our hour of need & providing us with such a beautiful place to stay. I'll definitely be spreading the word. 15/10 stars!!!

This is a very good hotel. The service staff was super helpful. The rooms are very spacious specially if you’re carrying a lot of luggage. There’s a lot of facilities like the kitchenette and washing and drying. Parking is free at night however in the morning there are a few rules that apply along with the charges. The location of this place is excellent. You’re very close to pretty much everything you’re planning to do. It’s literally central in every way. Karen was also super helpful and ensured we had a pleasant stay. All in all it was a very nice experience.

My wife and I just spent the weekend here. Room was very spacious and clean, and staff were very friendly. Short walk to some great restaurants, short drive to wherever you want to go in the town. Highly recommend, thank you Quest.

The Google map said the front desk closed at 7pm. The front desk lady was horrible, lying. When I called her around 6pm and told her we would check in a bit after 7pm. She said they would be people here 24/7. When we got the hotel, it was 7pm sharp and no one was at the front desk. The check in was difficult. I had special need for a power converter for medical use (I left my at previous hotel). I called the hotel multiple times and no one could help me. I also talked the same lady, again she was lying. She told me I could buy one from a local store. I checked there was no such a store in Rotorua!!! Reserved the parking spot, since we got here late and no more parking for us! We stayed at 1st floor. The bathroom had this terrible smell from the sewer pipe!!! Had to close the bathroom door when we sleeping. The shampoo bottle didn't work, no shampoo came out. Would not even bother to call them. Would never recommend this place to anyone nor come back to this place.

Nothing fancy, the unit was clean and functional with a washer, dryer and small kitchen area. The location was convenient, and we could easily walk to grocery stores and a number of restaurants. We paid the extra (small) fee to guarantee an outdoor parking spot (inside spots also available). I am not sure that was necessary because there appeared to be plenty of parking available on the streets. Initially we were worried about the noise from the elevator since we were right next to it. However, other than some mechanical operation related noises during the day, the unit was very quiet.

Quest Rotorua Central is one of the highest rated hotels and they have won many awards. The check-in process was very smooth and the service was great. If you can find street parking it is free in the evening otherwise they do sell passes at a nearby parking garage. Quest is more of an apartment style hotel but it works similarly to a hotel. Room was clean and very large. One nice bonus was the laundry inside the unit. There was both a washer and dryer! You can grab free detergent from the front desk. Location is very central and I would highly recommend Quest Rotorua as a home base for your visit to Rotorua.

Besides the smell of sulfur which is something to get used to when landing in Rotorua. This Place is an inexpensive hotel stay which is convenient in central Rotorua. Just 10min from the airport, there's shuttles you can catch from and to the airport. Our room comes with a kitchen, dining tables, couches, a queen sized bed, tv with cable and free movies to choose from. The bathroom is clean with amenities and the best part about this place is the AC and the washer and dryer!!! It's location is great as there's stores around and walking distance, next to coffee shops and restaurants. The registrar who checked us in after 8pm was very polite and professional. He gave us some tips on places to eat and showed us to our room. Most places in town closes early when we checked in late around after 8pm. But we found the place to be homely for the next 5 days. There's an elevator and to enter the building you need the key card as the building is secured. Not bad, Quest!