Quest Rotorua Central

Our unit was well furnished and very clean. We had everything we needed and I’m happy with the toaster and kettle bcz they are good quality not plastic. Washing machine and dryer was very convenient, not really needed but we were able to do one wash. Very ideally located, restaurants and cafes just in walking distance and all the rest- supermarket, city center, parks, lakes, falls are 10-25 mins drive. Street parking right infront was always available and reception helped us with other options too. Wifi was reliable. Will definitely come back here when in Rotorua.

Very friendly staff and great location. But the rooms and building were very dated and in need of a refresh. We could hear the neighbouring rooms washing machine at during the evening, but luckily it was a short cycle. The elevator was rickety. Reception time was quite limited, closing at 4pm. The main benefit of the rooms was the size and cleanliness.

The Quest is a comfortable, clean and newly renovated accommodation within walking distance to many Rotorua attractions. |Shops, cafes, restaurants are nearby, the lake and parks are only a few minutes away.|My apartment had everything you need like a fully equipped kitchen, washing machine, dryer and a huge balcony.|It is very quiet by night, ideal to relax after sightseeing.|The Management and staff are very friendly and supported me in the most helpful way when I had to extend my stay due to a medical emergency. |Thanks very much to the team!

I checked in really late at night and there was still someone at the counter. The hotel was clean and the location was excellent. No parking during the day, but no parking enforcement at night means there's actually quite a few places to park if you're willing to get up early.

We really enjoyed our stay at Quest Rotorua Central. Our room had been recently renovated and felt fresh and modern, with everything we needed for a comfortable stay. The in-room washer was such a bonus, it made things so convenient while travelling! We also loved that the TV had free movies available to watch. The location was perfect for exploring Rotorua, and the staff were friendly and helpful throughout our stay. Would definitely stay again.

The booking desk didn’t tell us that the room we stayed in was next to the elevator, and every time someone hopped in it it echoed throughout our whole room. It was the worst vacation night here and there is no attendance on call from like after 5pm till the morning next day. So if you get into trouble or need to change rooms cause you have issues with that room you can’t. You are stuck That’s not good enough with that answer! Nothing was mentioned when I did the book that the room will be extremely load every-time someone hopped on the elevator, I don’t know what country you worked from that allows this type of behaviour. In New Zealand we do have the consumers guarantees acts that deals with this type of situation, if I did want to persuade this you will be out of a job for sure. Don’t come to me saying it’s the last minute booking, the first booking or the last booking should get equal opportunity in-terms of quietness and cleanliness. First booking might get a bigger room, but the quality of the room experience cannot be compromised, which that has happened in my case. You did not offer any remediation nor are you apologetic about the situation, I have full right to tell all good citizens to watch out for your traps. There till the morning of next day! When we brought it to the attention of their receptionist she just stood looking at me and had a look of saying I know. Paid $250.00 to the night which I felt like was robbed from the deprived sleep we had to endure over the whole ordeal that night. Watch out everyone you could be next!

Honestly, it's a nice enough hotel and I had a good stay here. But no idea how this is supposed to qualify for 4 stars, among other reasons particularly with the reception closing at 7 PM on weekdays and 4 PM (!!!) on weekends. I understand why many hotels close their reception at like 11 PM, fair enough, but 4 PM is crazy.

Be aware that “off street parking” is in fact parking in the lane way out back. Free 60 minute parking outside and cheap 3 hour parking, just up the street is a better option. Room was just a room with small bathroom and a sofa that face the front door., though our daughter’s room, next to the lift didn’t have one. If I was staying in the area for more than one night, i wouldn’t stay here.

The Google map said the front desk closed at 7pm. The front desk lady was horrible, lying. When I called her around 6pm and told her we would check in a bit after 7pm. She said they would be people here 24/7. When we got the hotel, it was 7pm sharp and no one was at the front desk. The check in was difficult. I had special need for a power converter for medical use (I left my at previous hotel). I called the hotel multiple times and no one could help me. I also talked the same lady, again she was lying. She told me I could buy one from a local store. I checked there was no such a store in Rotorua!!! Reserved the parking spot, since we got here late and no more parking for us! We stayed at 1st floor. The bathroom had this terrible smell from the sewer pipe!!! Had to close the bathroom door when we sleeping. The shampoo bottle didn't work, no shampoo came out. Would not even bother to call them. Would never recommend this place to anyone nor come back to this place.

Nothing fancy, the unit was clean and functional with a washer, dryer and small kitchen area. The location was convenient, and we could easily walk to grocery stores and a number of restaurants. We paid the extra (small) fee to guarantee an outdoor parking spot (inside spots also available). I am not sure that was necessary because there appeared to be plenty of parking available on the streets. Initially we were worried about the noise from the elevator since we were right next to it. However, other than some mechanical operation related noises during the day, the unit was very quiet.

Quest Rotorua Central is one of the highest rated hotels and they have won many awards. The check-in process was very smooth and the service was great. If you can find street parking it is free in the evening otherwise they do sell passes at a nearby parking garage. Quest is more of an apartment style hotel but it works similarly to a hotel. Room was clean and very large. One nice bonus was the laundry inside the unit. There was both a washer and dryer! You can grab free detergent from the front desk. Location is very central and I would highly recommend Quest Rotorua as a home base for your visit to Rotorua.

Besides the smell of sulfur which is something to get used to when landing in Rotorua. This Place is an inexpensive hotel stay which is convenient in central Rotorua. Just 10min from the airport, there's shuttles you can catch from and to the airport. Our room comes with a kitchen, dining tables, couches, a queen sized bed, tv with cable and free movies to choose from. The bathroom is clean with amenities and the best part about this place is the AC and the washer and dryer!!! It's location is great as there's stores around and walking distance, next to coffee shops and restaurants. The registrar who checked us in after 8pm was very polite and professional. He gave us some tips on places to eat and showed us to our room. Most places in town closes early when we checked in late around after 8pm. But we found the place to be homely for the next 5 days. There's an elevator and to enter the building you need the key card as the building is secured. Not bad, Quest!