Quest Townsville on Eyre

||Had another great stay at Quest Townsville on Eyre. The team there was super friendly and made everything easy from check-in to check-out. Always up for a quick chat or happy to help if I needed anything—really welcoming vibe.||||The room was spotless and cosy, with everything I needed to settle in. Loved having a kitchen, and the bed was very comfy. Felt like I could actually unwind.||||The location’s spot on—walking distance to The Strand and heaps of good spots to eat nearby. I also liked having access to the gym, which was clean and easy to use.||||Best part? The chilled-out atmosphere and how approachable the staff were. ||If I had to nitpick, parking could be a bit tricky during busy times, but the staff helped sort that out pretty smoothly.||||Would definitely stay again - really makes my trips to Townsville a breeze.

I am in the middle of an interstate relocation that was delayed so got moved here from aligned corporate residences on Palmer street which used to be an old quest. The location of the former was top notch with the view of the marina. My view here was of a dirt hill. However, this accommodation was much cleaner. The staff were very friendly and helpful. I had a two bedroom apartment that had everything I needed. Clean, comfy bed, good aircon. It had zero ambience so I was happy to be out all day. Third floor in the second building - very quiet. It’s a bit of a rabbit Warren with two lifts to two separate buildings- got lost once or twice. Car park was fully booked, however they have limited section in the street directly outside - I was lucky to get a spot each day. I wouldn’t stay here for a holiday unless you plan to be out all day. But it was good accommodation and there is a Coles across the road within walking distance. I didn’t use it as I had a hire car. Recommend:-)

We had a fantastic experience staying at Quest Townsville on Eyre. From the moment we arrived, Julian's service stood out — he was incredibly kind, helpful, and knowledgeable. He made us feel so welcome and well looked after throughout our stay. Our accommodation was absolutely perfect — spacious, spotlessly clean, and very comfortable. It had everything we needed and more. We truly enjoyed every moment and felt right at home. We highly recommend Quest Townsville on Eyre to everyone. It exceeded our expectations, and we will definitely be staying here again. Thank you for such a wonderful stay!

The room was Huge, we had a queen bed and 2 single beds, 2 bathrooms, lounge and kitchenette. ||Room was clean and fresh.||All shampoo, conditioner and soap provided. ||||They had a pool which looked inviting but was so cold unfortunately. ||||Lovely staff and good location. ||Quiet location. ||Shopping centre opposite. ||Good prices for their rooms.||

We had a lovely stay with everything we needed. Many of the apartments have no view so it was lucky we were only there for the room. Across from the shops and close to the strand. A pool for the kids and a really basic gym. Great car park at a decent price. This place is good for a basic family stay.

During our recent stay at Quest Townsville on Eyre, we were impressed by the spacious and well-appointed serviced apartments, which provided a comfortable environment for both relaxation and work. The rooms were well presented and clean, contributing to a pleasant stay. ​ The staff demonstrated exceptional professionalism and dedication. In particular, Sarah went above and beyond during a heavy downpour, ensuring that my wife and son could access the underground parking without getting drenched. Her attentiveness and care were truly commendable.​ However, the parking situation was less than satisfactory. We encountered overcrowding and a lack of monitoring regarding who was utilising the parking spaces. This led to vehicles being parked haphazardly, sometimes outside designated bays, which made navigation challenging and restrictive. Additionally, the parking spots were very narrow, further complicating the situation. ​ Despite the parking challenges, our overall experience at Quest Townsville on Eyre was positive, thanks to the quality of the accommodations and the exemplary service provided by staff members like Sarah.

We booked this hotel with the intention of checking in late Sunday night and checking out Monday afternoon, as our flight arrived around 9 PM Sunday. I emailed the hotel in advance, requesting check-in at 9 PM and check-out at 5 PM, and clearly stated I was willing to pay extra if needed. They replied confirming the time change and said there would be no additional charge. However, just a few hours after the payment was completed, they quietly sent another email revoking the agreement and resetting check-out to 11 AM. I didn’t notice this change immediately, and the next day they insisted we leave by 11 AM. The staff were polite, but the management’s process was deceptive and rigid. If they had declined my request from the beginning, we would have booked elsewhere. Instead, they agreed, accepted the money, then changed the terms without proper notice. We had to find another place to stay last-minute. Be careful — this felt like a trap.

I travel for work and this is the second time I've stayed here. It is well equipped, private and centrally located with a shopping Centre across the road. The staff are amazing and so accommodating. I requested a room change for a room with a balcony and it was done, they even moved my case and stored my refrigerated food. Thanks guys, will be here again.