Quinta das Murtas

Location is nice and from the room balcony views of the mountains and the estate were nice. However, rooms are very old and they have a strong dampness smell. Mattress is very poor or cheap quality. They do not offer free water at the property. The paid water bottles are far and few in the fridge. No ice available for guests. This property charges a lot of money but does not spend much money to upkeep or maintain the property. Poorly staffed. Breakfast in the morning was very good though when actually you see 2 staff members working from 830 to 10 am. I will not stay here again.

We stayed for 3 nights in the main building in a large room on the first floor (room 22) which included a good size bathroom. The breakfast was adequate & the location stunning. There is car parking on site & a swimming pool & hot tub. Both Sintra centre & the train station are withing 15 minutes walking distance. The staff were helpful & polite & a big shout to Joào who helped to make our stay so memorable; he's a top guy.

Really wouldn’t bother. Many issues with many rooms. Complaints falling on deaf ears constantly, no management on site. Not really slept since we arrived as the aircon unit is extremely noisy. 3 days been asking for it to be fixed. The room without the aircon gets extremely warm during the night. So it’s either we sweat while we sleep, or we feel comfortable and cannot sleep due to the noise.||If you have a late flight like us, landed in Lisbon past 2100. The reception closes at 2100. We were lucky as had family already over to get our keys. Don’t know what would happen if you got here past this time.|Reception is open 1530 to 2100. Mind you, the reception hasn’t even been manned since we got here 3 days ago.||The room isn’t cleaned properly, just tidied. We know this due to the same mark on our duvet cover since we arrived.||We were offered a fan in our room and also we could move rooms. One the room doesn’t have aircon, and it’s also on the 3rd floor. We have a young child. Ain’t happening.||The pool is ok, needs a little work around it but is safe enough. The jacuzzi really does need a clean, the water look dirty.||For how old the house is, you would certainly expect areas to be tired. But the fact that when something is broken, nothing gets done.||Really disappointed with this place. Would certainly not recommend it.

Our first room was in the garden & had a terrible odor. Our second night we were moved to the main house which was quite lovely. Staff was exceptional in our breakfast was delicious. So if you have a sensitive nose like me, best to request staying in the main house.

Very nice hotel in a historical villa. Close to the palaces and restaurants. It included free parking and a delicious buffet styled breakfast. The receptionist was very friendly. He recommend |various places to see and awesome restaurants to try out.

We had an okay stay at this property. It is well located and the main reason we chose this place was because they had free parking. The parking lot was very big for the area, but can be a little tricky to get to due to the very narrow roads in Sintra. ||The property itself was very big and quite beautiful, but needs some maintenance and upkeep. We were put in a room in the garden, and it was very very musty and had a strange smell. It was mostly clean but because it was in the garden, there was a lot of bugs especially in the shower. We told the staff about the smell (it was so strong we wouldn’t have been able to sleep) and they did something and it fixed it a little. ||Breakfast had quite the variety and was good. Overall, we would recommend this for people who want a cheaper place to stay in Sintra with free parking, but not to those who want luxury.

Mid 60’s Aussies driving through Portugal. What a find at this price point!! Welcoming staff to who speak good English, on site parking (don’t try to drive around town!) and a fairly easy walk (if you’re fairly fit) to the beautiful old town and to the train station to get to the centre of Lisbon. Great breakfast, immaculately clean rooms and a wonderful building. Just book it!!

This place is a dump. poorly taken care of in the middle of nowhere!. I was not informed there was only one meal a day. and no restaurants nearby. The rooms were without charm. The owner lived a hundred miles away. ||No one was there to greet me and I waited an hour for a very nice woman to greet me. They found no reservation. I learned of this hotel from Mr. and Mrs. Smith. They should change their name as I would never consider their choices!||I have never reviewed a hotel! I have MADE AN exception.

PROS Reception and check-in was easy and we were treated very well by the manager We had a large, clean room in the annex with nice view of the valley and sea The room was quiet and the bed was very comfortable Free on-site parking was included in the price The hotel is pet friendly and the manager even waived the €10 pet fee The breakfast was very nice with plenty of hot coffee, scrambled eggs, hams, cheeses, sausage and fresh breads, yogurt, cakes and jams Quinta Das Murtas was an outstanding value for the price we paid - €63 including breakfast for two people and our dog ... HOOAH! CONS Had to be moved because WiFi signal was too weak in the first room - room #3 upstairs is too far from the router CombatCritic Gives Quinta Das Murtas 9 Bombs Out Of 10 ... More Bombs Are Better!

Kind of a mixed feeling about this place. First, the property itself: it's an old mansion, but nothing grand. There seems to be some renovation going on, and you can imagine how beautiful this place is once restored to full glory, though at this moment, it's not quite there yet. The room is simply furnished, very clean, with nice towel, and for the shower, water is surprisingly powerful, and hot water ready and fast. Staff is very friendly. There is no reception, just a little bell near the entrance. Somehow ringing the bell summons help faster than a genie. All the staff is very pleasant, speaks good English and follow through with what they promise. The breakfast spread is also nice. I really like how they provide Portuguese cheese and home made bread, both I rarely find back home. There are several types of jam, fresh orange juice and fresh fruit, besides the standard cold cuts, cereal, coffee and tea you expect from a standard hotel. Most delightful are the parrots. The cockatoo, especially. He would tap on the window with his beak, knock knock knock, knock knock knock, while you eat your breakfast. If you venture outside, he will follow you around like a dog. He loves being patted and scratched. Well, he just loves attention. If you turn to go he will tuck at your jacket gently. This little guy totally melts my heart, I so want to just hide him in my jacket and smuggle him home. So, why the mixed feeling? Well, the hotel is quite a bit out of the way. It's an uphill trek from either the train station or downtown. Not recommend if you don't have a car and drag along luggages. We had a car, but the road was rather hard to navigate in the beginning. If the hotel is more conveniently located, I'd totally give it a five star without hesitation. But now... oh well... a bonus one for the cute little cockatoo... Sorry, I never claim to be an unbiased reviewer... I am no Michelin.