יהל ז.
Google
A very disappointing stay at this hotel. The location is extremely difficult to access, hidden within narrow alleys that make it nearly impossible to reach by car. Upon arrival, we were given a room where the air conditioning did not work, and the only solution offered was a small fan. The staff refused to change our room.
The bathroom itself was fine, but the floor was in a terrible state – dirty and unpleasant. When we asked for it to be cleaned, the staff only passed a rag over it, which left a bad smell without actually cleaning.
Service throughout our stay was unhelpful and unprofessional. Rather than offering solutions, the staff told us that if we were unhappy, we could move to another hotel – during peak season, when it is unrealistic to find alternative accommodation at a reasonable price.
Overall, the experience was extremely disappointing, and I would not recommend this hotel.