Quinta Real Huatulco

I would highly recommend spending a little extra for a room with a private pool. We made great use of ours, along with the spacious balcony. The room itself was a good size, clean, and comfortable. Because it’s a smaller property, the hotel felt quiet and relaxed, and the main pool and beach area were never crowded. The staff were friendly and helpful, and the bed was very comfortable — it was also extremely quiet at night, making for a great sleep. We enjoyed the food at the hotel restaurant, though we found it quite expensive — roughly double the price of similar meals in La Crucecita, which is about a 10-minute taxi ride (around 100 pesos). There are also a few restaurants within a 15–20 minute walk if you prefer to stay nearby. A kettle or microwave in the room would have been a nice addition for making tea or heating small items. The hotel has a unique look and lots of character, surrounded by trees, lush vegetation, and birds. The hillside location offers amazing views — my favorite moments were watching the sunrise from the balcony, taking a morning dip in the private pool, and listening to the birds. While the property is older and could use some updates, it was clean and full of charm, which mattered more to us than a modern but characterless resort.

We absolutely loved our stay at this hotel! It’s so beautiful. The rooms and everything were so clean. The beach was quiet otherwise lots of chairs. Very private. We rented a car so did lots of exploring but the meals we had at the restaurant were delicious. Very friendly staff. Great internet. We miss the walk to the beach! Such a great trip. We will be back! 🤍

Quinta Real Huatulco is a beautiful resort in a stunning natural setting. The pool is wonderful, the vegetation is lush, and the property truly feels like a small paradise. Overall, the experience does feel like staying at a five-star luxury hotel, and most of the staff is kind and welcoming. Small touches like being invited to feed the iguanas add a unique and charming element. That said, there are several details that break the premium feeling. The hotel clearly shows its age and lacks consistent maintenance. We upgraded to a private suite with a pool, but the pool lost water every day. The air conditioning could be stronger, especially for this climate. Some basics were surprisingly outdated: one bedside table was missing a lamp when we arrived (they later brought one), the desk had no power outlets (clearly pre-laptop era), and when we asked for a solution, we were given a very cheap extension cord, which felt out of place in a luxury hotel. Throughout the stay, it felt like we had to keep asking for things that should already be standard. Food is delicious, but prices are extremely high for Huatulco — easily two to three times what you pay outside the hotel, which feels excessive for the destination. Finally, the check-in staff was noticeably rigid and not very guest-oriented. We asked for a one-hour late check-out and were denied due to the room being “assigned,” despite the hotel clearly being mostly empty. Overall, a beautiful and luxurious resort experience slightly held back by maintenance issues, outdated details, overpriced food, and inflexible service. I’d rate it around an 8/10.

Despite its 4+ stars and luxury description, the $500 Canadian we paid per night was ridiculous. The resort, the accommodation and service were far below luxury standards. The resort and rooms are run down and in disrepair in every way. Our room had a terrible smell, electrical issues, glasses not replaced, just rinsed and turned upside down, private pool wasn’t cleaned once over 7 days and one night a creature was running around inside the ceiling of our room. And this is a shortened list of issues.||Poor communication with staff and no follow up when issues were raised was frustrating. Service staff were inattentive when present. Many times there were no staff around at all. Note this is NOT a busy resort!||No towels available at pool almost ever. We had to hunt down staff and ask for them. They were stained and frayed edges when provided. Area around pool and furniture not cleaned daily. Beach chairs and towels never set up.||Very expensive drink and food prices and virtually nobody dining there. We had to walk to the restaurant to order room service. Room service dishes left outside room all day until 8:30pm despite multiple requests to remove. Sky Bar not operational ever and doesn’t look like it has been for some time. Main bar/lounge lacking in furniture and hardly operational.

We stayed a week in late November and it was just amazing ! Not very crowded, very often we were the only people by the pool, and when we weren’t it did not feel crowded at all. The beach is right there and while it’s a public beach, it was not busy! Poop clean and nice to swim in, large enough for laps. Room was really nice( we had a super king suite with a marvellous ocean view). Bed was very comfortable (I think it was California king), very good pillow and bedding. Room cleaning was daily and spot on. Easy drive to the town for breakfast or dinner, spent the days by the pool or the beach. Restaurant on site served good food but was unnecessarily highly priced, we say many people eat there, especially breakfast. We went out to explore the town. Staff was very lovely and helpful. Snacks and drinks by the pool - also very nice ! It nails a feel of a boutique upscale hotel! Other comments were that the place is oldish but I did not feel that it mattered, actually added to the feel! Would stay here again!

Quinta Real in Huatulco is a small hotel with 28 rooms. If you’re looking for tranquility, cleanliness and friendly service and ocean view with a breathtaking sunrise/sunset this is the place to stay. Some rooms have their personal swimming pool with ocean-view. The walk down to the beach was about 8-10min walk and if you’re tired to walk back up to your room; the employees will give you a ride back. However, I did think the hotel bar/restaurant’s food was a bit overpriced for what they served. But you can always go downtown and find more food selection at a better price. Ask for the Presidential Suite, you won’t be disappointed 👌🏼

I would not stay here again and I wouldnt recommend anyone else stay here. We visited the Quinta Real in Oaxaca de Juarez which was amazing and we thought we’d get more of that here. We were wrong. The hotel feels like it’s been forgotten about by corporate. It is in desperate need of maintenance. Paint is peeling everywhere, there’s an abandoned tennis court when you pull in the gate, and it just looks overall dilapidated. It also felt like no one but us was staying at the resort. Very weird. The food was extremely over priced (especially by Huatulco standards). A single dinner cost me almost $50 by myself. Something you would never pay in town. And quality was average - I’d rather pay 1/4 the price for better food outside the resort. Oh and the wifi didn’t work. At all. Barely in the lobby, but forget about it in your room. I will say our room was pretty nice because Booking upgraded us. It had a nice view. Highly recommend you avoid - not worth the price.

This review deals ONLY with the restaurant. We were a party of five with dinner reservations. When we got there at the appointed time there was no one to seat us so we took a table. One waiter looked after a family and ignored us for the first twenty minutes. When he finally took out drink order it took 30 minutes for the five drinks to land on our table. I did notice another table of four came in 1/2 hour after us but were served first. There were four wait staff in attendance and when we gave our order we specified that we only wanted our appetizers first THEN our main course. Of the five of our party four were Canadians and the fifth Mexican who translated everything we said into Spanish to avoid any confusion. When our soups arrived our secretary, who did not have an appetizer had her main delivered. Then three Darado fish orders arrived……we ordered snapper! They took back the Darado after explaining they had no snapper. Why not tell us that in the first place. My wife stayed with Dorado while having her appetizer pushed out of way. All our drinks were finished and we had to leave the table to ask a waiter for more drinks. I ordered the octopus and it was served as a Quesadilla. I could not taste any octopus, just beans and cheese. When I looked in side I swear the chef must have held a photograph of an octopus over the plate because there was none inside. It was also cold so I sent it back just as another two orders showed up so there was little point in ordering anything else. We were going to order wine with our meal but due to the mismanagement of plating we cancelled the order. At the end of the meal a waiter showed up with a bowl of mashed potatoes. It was a side order for our secretary but she had finished her meal an hour before! That was great for comic relief for such a disastrous evening. We called for the manager and kindly explained our situation with most food being served all at once and the total lack of service. She stated that she would make a report. She did not charge me for the mystery octopus main but the bill was well over $5500 Peso. The wait staff looked confused through the entire evening and they never asked if we wanted water, or “how is your meal?” Nothing. When we needed something we had to track someone down and ask. I live here in Huatulco and I have never had such poor service. Quenta Real appears to be a high end resort but their restaurant failed miserably. I will never return. There are many great restaurants in the area that offer superb food and service at a fraction of the cost.