Quintessence Hotel, Relais & Châteaux

My husband and I stayed here the last week of April. It was amazing. The lobby is beautiful and the art is unique, rooms are beautiful. The food was fresh and well prepared. But the staff are really the best thing here. So kind, professional, and helpful. We were given great suggestions each day if we wanted to leave and explore. The attention to detail is incredible.

So first, let me start by saying I had very high expectations of this hotel. From the absolutely amazing reviews I had read, to the pictures and description of the property on the website I was truly expecting a full service luxury property that also combined intimacy and a small boutique feel. ||The hotel and the grounds are very very pretty, and the rooms were very spacious and lovely. There were, however, some issues in that the furniture itself wasn’t that comfortable in the room and we didn’t really like the furniture that was out on our balcony because there were no chase lounges , just a table with some uncomfortable wicker chairs. We found that a lot of the furniture around the property was the same. The chairs in the restaurant were wicker as well as in the bar with no cushions and the same was true for the chairs at the pool, so we found them a little uncomfortable. This was surprising, considering the caliber of the hotel. The service was good and efficient, but I wouldn’t say I felt overly pampered. There was supposed to be a “Butler“ but this was just a guy who was sort of a jack of all trades and did lots of things around the hotel from Bell service to Providing set up at the pool or beach. There was no constant drink or meal service at the pool, and the restaurant down on the beach while good, was small and more like a beach bar. We also found that the lighting in our room was inadequate, especially in our bathroom. However, when we said something, they were very quick to come in and put in brighter bulbs for us, which was great. Simone was particularly great and helping us to arrange meals and excursions while we were on the island and we absolutely loved her. I think part of the problem is that the hotel is very small with only nine rooms. We also had a couple days of rain so there wasn’t a lot to do. There were a couple of occasions when we went out to the bar and there were no servers or bartender and they had to go and find one, again a consequence of being so small I think. Dinner at Julian’s was excellent and I would highly recommend this restaurant for dinner. Breakfast was a little inefficient, and service was slow. The other thing that was a little offputting in such a high-end hotel was the fact that there was no air conditioning in the public spaces anywhere not even the lobby area. With the rain and heat it was pretty uncomfortable when you walked around. ||I think for us, we were expecting more proactive and anticipatory service, and it seems like the entire week we had to ask for many things that should have been readily available in a hotel like this. |Having said this, we did have a nice time, but I think if we go back to Anguilla we may stay at Cap Juluca or the Four Seasons next time.

For my wife's birthday, I asked her to close her eyes and describe her dream experience. She said, “I want to lie on a beautiful beach, watching crystal blue waves roll in over white sand. I want a cocktail in my hand, and I want it to be just us—no one else.” It felt like a tall order—but then we found Quintessence.||This place delivered everything she imagined: a stunning beach, a serene pool, delicious cocktails, and warm, thoughtful hospitality. The scenery is unreal, and the people are some of the kindest I’ve met. Quintessence is a true hidden gem.||We’re not resort people. When we travel, we’re looking to escape—not be hovered over or surrounded by crowds. So if you’re after pool games, buffet lines, foam parties, screaming kids, or constant check-ins, Q isn’t for you. But if you want peace, beauty, and space to breathe, this place is magic.||The room was beautifully designed and fully equipped, and every request was met with care and efficiency. We explored other resorts and beaches, but each time, we couldn’t wait to return to what felt like our own little slice of private heaven.||I joked with the staff that I wasn’t going to tell anyone about this place so I could keep it all to myself—but here I am. Just book it. You won’t regret it.

This is a beautiful, very small boutique hotel in Anguilla. The staff here are amazing and take care of your every need - especially the young ladies at the concierge desk!! No question is too small for them to investigate and help you with. They are all just very lovely people. We stayed in Long Bay - the budget room lol - but, it was so beautifully turned out. And the bed and the linens are so incredibly comfortable. The pool is beautiful, the restaurant is great (both Julian's and Coral the beach restaurant) and the little beach you have access to is like a private beach - white powdery sand and turquoise water. We walked to Mead's bay every morning for our walk - it's just a 10 minute walk (if that) away up and around the point. Great for getting a workout - the sand is deep and it's a lovely swimming beach. Lots of good restaurants on Mead's Bay as well.||The only comment for room for improvement I would say is that there should be some service around the pool in the afternoons. I know you can have service at Coral, but at least some service of drinks around the pool would be nice. And one other thing - I don't think I should have been charged $20 for ordering a cappucino one afternoon when you get them for free at breakfast. Again - just little things, but things to improve upon. Otherwise, I loved my stay and I would happily stay here again when visiting Anguilla!

Pros: The property is beautiful, and there are so few people you often have the infinity pool completely to yourselves. The beach is also stunning and with basically no one else there.||Cons: Since this is a boutique hotel with less guests, there is less coverage from staff. Everyone was very nice but if you want to get food or a drink it can take quite a while and you have to be proactive about it, and there are limited hours for lunch and food options. The gym and amenities are also quite small as you would expect for a boutique hotel like this. The lack of other guests also left this feeling a little more dead than was ideal for us. ||If you truly want privacy and absolutely no one around this can be a good option for you. Just be aware it comes with some service gaps. The island itself has many beautiful beaches and great restaurants, but during the day if you want to spend time at the resort I would recommend a slightly larger one unless you really value the privacy.

HORRIBLE SERVICE!!!|From check-in orientation until check-out, total disaster!|Rooms 100% misrepresented. (website shows king size bed but in reality ALL the beds are queen size) disappointing.|Breakfast menu contains of 3 options EVERY DAY, quite boring and too simple.|Property is highly mismanaged. No one cares!!! ZERO EFFORT from staff members on making guests feel welcomed or valued.|Definitely need to lower the prices of the rooms and hire MORE staff, to tend to their guests as there are ONLY 12 "villas" on property.|We were definitely disappointed and would not recommend this hotel to anyone looking for a place to feel special and catered to. No such service here EVEN when paying over $1,000 a night plus tax& resort fees!|Some areas around the property smell of sewage. Gross!|Before staying here, we stayed at Aurora, for the same price a night we had a personal butler that tended to our every need, one text message away. We thought for the same value we could stay here and have the same experience but definitely NOT!!|SAVE YOUR $$$. GO ELSEWHERE!!!|Save your money and go elsewhere!

This hotel is truly amazing. One of the most beautiful spots in the world. Perfect view of the ocean on what feels like your own private beach. We stayed in the Penthouse which was spectacular. Worth it to ty to stay in this two bedroom suite with a giant living room and grand terrace where you look at the ocean. Felt very private. |Beautiful art adorns the entire space and you feel like you are in someone's home. Pool is beautiful and boy do they keep this place immaculate. Breakfast was fresh and attentively served. Gym is small but has what you need. Location is convenient to local restaurants. Pickle ball and tennis court very well maintained. |What makes this place truly one of the best and finest resorts we have ever stayed at are the people. They make you feel welcome at all times, are very attentive to your needs and go out of their way to make you feel special. While everyone was great a special shout out to Arlon, Kerin, Lisa, Kevenonique and Tenilka.|We have stayed at the other much bigger hotels on the Island and while they are nice none compare to this hotel. We never wanted to leave and want to go back as soon as we can. Well done!

Quintessence Hotel is the best hotel I've ever stayed at. It is my second time staying at the hotel. From the second you get there, you are treated like family. No expense is spared at this hotel - all the finishes are top of the line. Furthermore, the food is phenomenal. The hotel is stunning and you can feel the warmth and genuineness of all the staff. The only stressful part about writing this review is that I may forget to name some people because everyone on the staff was truly exemplary. Marla and Patricia set the standard for the team. Kerin, Devon, Lala, Simonique, Tia, Jordan, Zach, Aldus, Arlan, Suni, Angelique, Simone, and Dominique all went out of their way to make my trip as enjoyable as possible. The standard is so high here and what makes this hotel stand in a league of its own is the consistency of those high standards.