R Hotel Kingston

Booked a loft which I understand has stairs but all the bathrooms are upstairs. This made Having someone who is unable to climb stairs multiple times a day a challenge. The restaurant breakfast was blah! After the 3rd day my 15 year old son decided that he would rather not eat breakfast. There was No jamaican food other than porridge and maybe plantain on some days. |Staff was pretty rude in the restaurant. The couch downstairs in the sitting area was hard. The balcony furniture looked like donated kitchen dining room chairs. |The pool (if that’s what you want to call it) closes very early on the weekends (I believe at 11 or 12). |The bartender (I forgot his name) was very nice. The Jamaican breakfast which we had to pay for was good. |The location was good for what we needed to do.

My family stayed in one of the two bedroom lofts. We all loved it and would definitely return! The not so great - The "Jamaican" breakfast (and the food in general) could be better; even though we had booked the Jamaican breakfast package, we ended up eating the continental breakfast some mornings. Also, the parking garage is treacherous. If you are looking for a quiet, clean place to stay with friendly staff, then this is it. Just don't expect the best food and try to avoid having to park in the lot.

I just wanted to write a review to let the staff at R Hotel know Odane's (night shift) customer service was exceptional. He is a well put together young man that exemplies what working in the service industry is about! It was my first visit and would return due to our pleasant interactions and his helpfulness in assisting my needs.

This Hotel and their staff were outstanding! My father and I were coming to urgently visit my elderly grandmother and they were so kind and upgraded our room reservation to a bigger two floor / two bedroom suite as a complimentary gesture. I can't thank them enough for their compassion and personable hospitality. The rooms were also clean, modern, updated, and luxurious. They were respectful and made our visit go smoothly without any stress. Thank you, your hard work does not go unnoticed.

From the moment I walked in the door, the receptionist was amazing. The rooms are great!! And the staff are super polite. The rooftop bar and breakfast are amazing. Excuse my mess in the photos..lol

I booked a Deluxe Double room. However, the friendly front desk staff upgraded me to a Two Bedroom Penthouse Loft Suite. The rooms were beautiful, clean, and spacious. Uber was readily available in the area, and the Knutsford Express was nearby. I would book again!

I spent 5days in this comfortable space of a hotel and was taken care of enough by some pleasant people Susanne Glenvile Nakia Absolutely pleasant and personable They add a peace of mind and a touch of joy each time they take care of my wife and I. From checking in to checking out everyone was absolutely pleasant My only issue was that my tv didn't work for the first three days of my stay and I was only there for 4days I had to call to check in on whats the issue 7 times. I understand sometimes Flow might not work the way it should But it damages the experience one pays for as thats a amenity lost. On the third day that's when a official note was place under door apologizing Other that that Very good experience otherwise

Not that great. Feels a bit dated and Internet was hopeless. Could do better. Staff were great. Location ok if you had a car which I did not have