R Hotel Kingston

The location was great. In the center of everything. Rooms were spacious with a nice view. The hotel was very clean and the service was immaculate. The ladies at the front desk were really nice. This was my second time spending New year’s at this hotel. The breakfast included was delicious not only American dishes but Jamaican dishes were delicious. |Staying here I really enjoyed the view from the rooftop in the morning and at nights when having a cold beer. |This hotel was well worth it. |Thank you Ms. Christie and staff members for making the experience great. See yall in Dec 31st 2026.

The room was a decent size, clean and modern. The service was great as well. Front desk was pleasant. Breakfast was delicious and I enjoyed the service while there. My biggest issue with the room was that there weren’t really any outlets. The bathroom only had an outlet for electric shavers. I had to get ready for an event and the only outlet was by the bed but there were no mirrors in that area. It made getting ready in the morning pretty annoying. I took a star off for location due to the small driveways and parking garage. It was difficult getting into the parking garage and making the narrow bends around the driveway. It it worth it to note that they do have outdoor parking (we noticed it after we were already inside).

Stayed at R Hotel Kingston and overall it was a really good experience. The room was a decent size, clean, modern, and comfortable. The staff were friendly and professional, and the front desk handled things well. Breakfast was tasty and set the day off right. Only thing is a couple small issues kept it from a perfect score (little minor hiccups here and there). But overall, I’d definitely stay again and recommend it if you want a clean, convenient spot in Kingston.

Very nice rooms. Cleaning was done daily. The rooftop restaurant was very good. The location is okay, not too much nearby. It is within walking distance of Devon House. The pool is just a narrow strip on the roof, but is clean.

The checkin was qustionable just not saying much about that. The room card kept de-activating and i was on the 3rd floor. Some wonderful person decided to traumatize the whole 3rd floor with Fried Fish .. that they were frying in their kitchenette at 8:30pm. The carpets in the hallway were dirty. The room had an odor, curtains with dirty (black) especially near the floor and their solution was to send someone with Lysol or "open the balcony door to air out the room". Btw you had to be lifting weights to open that door. Finally offered another room, nicer but the upkeep and housekeeping are failing the owners of this hotel. There was a return smell coming up out the drains in the bathroom early in the morning was so bad i kept it closed. Honestly the staff didnt seem interested to help so i didnt bother to say anything. Returned from our event and housekeeping had gone through the room and the smell i experienced from the previous room returned. I realised it was probably was like a dirty mop they used or whatever chemical to make the room smell like a hospital. No management seen the whole 3 days we were there. Bar closed at 9:30pm... even on the weekend. Lol. Upside was breakfast and the options. Rooftop was nice. Will never return.

Monique Williams at Front desk was exceptionally helpful and very caring!! 5 stars ⭐️ Give her a raise!!! I’ve come to R Hotel multiple times and she’s the only receptionist that handled me with such grace and kindness. Thank You Monique Williams continue to be great to ppl and more will come to you

My husband and I booked our trip to Kingston to celebrate his birthday, and had the awesome privilege of staying at the R Hotel from November 30th to December 6th, 2025. From the moment we arrived, the experience was nothing short of exceptional. BEARING IN MIND THE DEVASTATION THAT HAS HIT OUR COUNTRY.|Every department, the restaurant, the front desk, housekeeping, maintenance, and the gate security, demonstrated a level of professionalism and genuine hospitality that is rare. The entire team operates with an elevated standard that deserves recognition.||Front Desk & Guest Experience|Special thanks to Shamoya and Vennissa, their guidance on transportation and Uber services was invaluable. The reassurance that they gave us, allowed us to trust them completely with our safety during our late-night outings, thats something we did not take lightly. The knowledge, composure, and sincerity they displayed created a sense of comfort and security that set the tone for our entire vacation. Our interaction with Deneissa was absolutely phenomenal. She embodies graciousness, efficiency, and a warm spirit that made us every feel personally attended to.||Restaurant & Culinary Team|Our meals were freshly prepared, breakfast , was always authentic, the choices were either, a Jamaican fragrant, flavorful, and consistently satisfying one or a Continental breakfast with a added twist. Susan’s pleasant smile and Nakia’s courteous, attentive manner elevated our dining experience. The service was seamless.||At District 5, the bartender with Asian features (name unfortunately forgotten) deserves high praise, he was extremely polite, respectful, and professional, and delivered service with precision and charm.||Housekeeping & Maintenance|The housekeeping team, especially Lotoya and Cordell, these two went above and beyond. The dedication they showed was exceptional, they effortlessly provided fresh linen daily, even when I didn’t ask, that speaks to their remarkable work ethic. They assisted my husband and I with laundry and maintained the room with meticulous attention. The entire housekeeping and maintenance department reflect the hotel’s commitment to an impeccable standard.||Hotel Environment|The hotel itself is immaculate, spotless from corner to corner. Fresh, clean scent. Modern, stylish décor. The ambiance was both sophisticated and welcoming. We appreciate the staff's ability to host guests with minimal restrictions while still maintaining strict security protocols. The hotel strikes a perfect balance between freedom and safety.||Leadership|A special acknowledgment to Monique Gossop. In many hotels, supervisors hide in offices and merely delegate. Not Monique, her leadership is hands-on, present, proactive, and visibly effective. She is consistently on the floor, engaged with staff and guests, always a hand stretch away, or a phone call away. Her problem-solving skills, poise, and unwavering standard of excellence are a testament to superior leadership. She is an asset to the R Hotel. ||The Birthday Surprise|Despite MY short notice, MY POOR COMMUNICATION SKILLS, and LATE email, the team orchestrated a beautiful surprise birthday bedroom setup for my husband. It was thoughtful, elegant, and executed with creativity. The unforgettable touch made our stay truly special.||Gate Personnel|The gate security team deserves its own praise. They were vigilant, respectful, and highly observant. Their presence offered a strong sense of safety without ever feeling intrusive. Our return to the property day or night, was met with warm acknowledgment and confident security measures. Their professionalism is the hotel’s first line of welcome and protection, and they execute it with distinction.||The R Hotel Kingston delivered a world-class, unparalleled, and unforgettable experience. Every team member contributed to a stay that exceeded our expectations in every possible way. We will return, and we wholeheartedly recommend this hotel to anyone seeking comfort, safety, luxury, and genuine Jamaican hospitality.

Our same day reservation at the R Hotel came with an upgrade to a 2 bedroom loft... almost too much! Very clean, comfortable and spacious. All the staff and managers were very professional.