RAC Cervantes Holiday Park

Here’s my experience of Cervantes holiday park. We stayed in a powered site and the ground was very uneven and rocky, the mat was not large enough but we made do you are camping after all. It was incredibly windy so sand whips up and gets in your eyes and into everything in the tent. The customer service was lacking except for Maree! You deserve a raise! She is awesome. The 1st night we arrived it was 40 degrees and the pool closes at sunset so I had to stand in a cold shower to cool down, the pool closing early was a real let down. Maybe making it relaxed swim after sunset till 10pm would be better. The facilities were quite good, I enjoyed the showers and tidy laundry with plenty of space to hang clothes. Unfortunate that campers take up the entire fridges and cooked hams during dinner so no ovens were free. We enjoyed our stay and had a lovely time despite these few criticisms.

Stayed here in our caravan. Peaceful location 2 mins walk to the beach, generous sized sites. Atmosphere at the park is very welcoming, everyone is really friendly, mix of families, couples, older, younger people. Staff were helpful and friendly. Bathrooms and toilets are modern and clean. Our second time here and it won’t be our last!

The campground is basically fine. It just got very crowded over the weekend, which unfortunately affected the cleanliness of the showers. The kitchen was barely equipped—no pans or basic utensils—so we had to bring everything ourselves. It’s also quite windy there, but that seems to be normal for the area. Overall, the place is absolutely okay but not extraordinary.

Thought I'd read the reviews back to 1 year prior and unfortunately nothing has improved in line with my opinion of this park. Yes the location is great but other than that everything else brings me to rating it low. The campsites are neglected with very little areas with grass the rest hard sand. So when the wind picks up it blows everywhere. The cabin areas are well maintained, where you would expect that with the prices they charge. The toilet areas are not really clean below average. No real security around the park, anyone can walk in use the facilities and leave. Staff are not really friendly, heads down doing their work. All in all over rated would have expected better park.

An absolute gem of a holiday park. The location is superb, right on the coast with ocean views. Very good, clean and modern amenities and a very large, heated swimming pool. Also great playgrounds within and just outside the park so perfect for kids. As if the park itself wasn’t enough, the staff here are fantastic. Super friendly and very helpful, they made us feel so welcome and we had the best stay. Couldn’t recommend highly enough!

I was camping in a tent over the christmas holiday and it was absolutely amazing. Conveniently located to placed to visit for sight seeing. The staff is very friendly and helpful. The only issue was because of the holiday the fridges were full, there is no coldroom/freezer. So food management in the fridges was a problem because the fridge shelves weren't there. The other issue was showers, they would get really dirty because cleaning is once a day and being a fully packed time of the year it wasnt clean especially for evening showering. However I really loved the place and I would go back. Oh and it got really windy over night,not sure if its a throughout the year weather.

This caravan park is very nice with the beach almost on its doorstep. It has good clean amenities, a fabulous camp kitchen and dining area, a heated swimming pool, small children’s playground, onsite cafe that you can eat in or take out. Serves a great cooked breakfast and good coffee.

I am rather dissatisfied with our recent stay at the RAC Cervantes Caravan Park. We booked and paid for two nights on a powered site, and while Day 1 was without issue, and may I say extremely pleasant, Day 2 was a different story. At approximately 8:00am on the second morning, the power abruptly went out. When I went outside to investigate our power cable another guest informed me that it was a planned power outage. At no point prior to booking the 2 nights on the first morning, or during check-in were we advised of this, and it was clear that several other guests were also left completely uninformed. I attempted to contact the office, only to reach a recorded message citing a high volume of calls—unsurprising, given the circumstances. I left my details but was advised the callback time could be up to 48 hours. I then went to the office in person and asked directly whether a planned outage had been scheduled. Staff confirmed it had, and asked whether I had received their email. No such email was sent, and no verbal notice was provided. We have a 3 way fridge which we put on to gas as approx 8 hours of no power may have seen food spoil in the freezer. We paid specifically for a powered site, yet did not receive the service for a significant portion of our stay on that second day. The reasonable and responsible action would have been to refund the difference for an unpowered site—a minimal amount of $10. Instead, the response from staff was dismissive, unhelpful, and showed no willingness to offer even basic goodwill. This experience was to my mind unacceptable, especially from a company of this nature, my review as always reflects the facts exactly as they occurred: honest, direct, and without exaggeration. Yours Sincerely Marco Averono