Judy C.
Google
Visited for a birthday celebration but left disappointed.
I was really excited to celebrate my birthday with my husband at this place. Unfortunately, the experience fell short of our expectations due to slow service 😔
Food was promised within 20 to 30 minutes but arrived after 40 to 45 minutes.
We weren’t provided utensils initially and had to request them twice.
We ordered the next steak and mentioned that it will be served 3 to 5mins, but after waiting almost 20 minutes with no update, I decided to cancel it.
The staff offered a slice of cake as an apology for the delay, which I appreciated but declined since I had already lost my appetite by then. We decided to just settle the bill and leave.
Overall, the service is disappointing considering they also charge a service fee. I hope the management takes this as constructive feedback and works on improving their service, especially for guests celebrating special occasions.
Note: Ordered the unlimited steak and ribs, pero yunh 1st order lang po nakain namen sa tagal hehe thank u