Radisson Blu es. Hotel, Rome

The concept with the shower integrated in the room is a matter of taste -not my taste but that's fine and is not the reason for 2 out of 5 stars. The reason is that this hotel is poorly maintained, the public areas and especially the pool ( missing tiles, and covers for the filter) do need maintenance! In my room was aassiv cut in the plastic floor and a lot of other smaller items. If they would spend some money it could be definitely a very nice place!

Very clean hotel with lots of hidden fees. Disappointed with the lack of communication. I think if you speak Italian they will accommodate better. Shared one room with my friend and noticed the bathroom is right next to the bed with no privacy whatsoever. I’m not sure what they were going for here. My friend and I had to take turns to take showers and to step out of the room for privacy during shower and grooming. Very inconvenient. The have a beautiful pool area for 15 euros day pass. This was not mentioned during booking. Very inconvenient. Central air and lighting works only upon inserting room card key. It was very hot in Rome during our visit so we decided to leave one room key inside to keep the room fresh. Days later the cleaning lady took the key and we had to ask for another key. Days later she came back with the key to return it. Breakfast is not included. American breakfast is 27 euros. Take your chances. Upon checking out of hotel, we inquired about shuttle to airport, front desk scheduled the car without letting us know that it will be 50 euros, so when we arrived at the airport we had the pleasant surprise that we owned money to the driver with no cash left. Thankfully we were able to pay him with a credit card. Management won’t probably care but they are shooting themselves in the foot because we as tourist we are looking to relax and enjoy our stay, not to be surprised with emerging fees, that’s why bookings are prior to visit. Good luck.

I would give this hotel a very poor rating for several reasons. It calls itself a 5 star hotel and the prices reflect it, but nothing about it is 5 star. The location is in a definitely shady area that feels unsafe after dark. The rooms are strangely designed and do not have even a basic cupboard. We stayed 3 nights and mostly lived out of a suitcase. While the breakfast spread is good, lunch and dinner should definitely be avoided here. The only thing we liked about this hotel is the service. The staff is polite and helpful so full marks to them!! Overall.. unless you have a compelling reason to stay near the station, I would recommend that this hotel be avoided.

Well located, clean but tired. Decor and layout are strange. Bath behind the bed with no door, toilet space small and terrible lighting. The bath didn't work and they tried fixing it at 9pm unsuccessfully. The didn't offer to try again or move us to a new room. We were only staying a couple of nights so left it but would have liked the option to have a nice bath. Disappointed for what's meant to be a good hotel.

The hotel room was an interesting design, but not practical. The shower is right behind the bed in the room, which is just a curtain. The sink also next to the bed. The toilet in a small semi-transparent glass section in the back of the room. Room service food was decent, but not great. I wouldn't consider this a 4 or 5 star hotel.

Having not realised 5 star in the UK is not the same as 5 star in Italy! So bare in mind the tourist tax is 7euros a night per person because of that and don't get a surprise like we did! We booked this room for seven nights and were very disappointed as it wasn't what we were expecting. The hotel isn't in a particularly nice area to walk back through at night and was a red light district until 2 years ago. You'll find the room is very dark and not well lit, the room is very basic and not particularly luxurious. The shower isn't particularly powerful, though the bath was roomy and deep. The gym facilities and inside pool are 15euros a time. The outdoor pool is a lovely suntrap but didn't particularly warm the pool well... The breakfast was very hit and miss. The "hot food" was cold/warm the eggs were at times watery. The staff however were very attentive and welcoming. I'm not sure whether I could justify spending that much money on a mediocre breakfast when you could walk to one of the local restaurants and get more for your money. I can't fault them for the range on offer however. If you sit out on the balcony you can enjoy some lovely views.

Rooms are amazing, terrace is amazing, swimming pool is amazing. The level of the service is a low 3 stars hotel. The question is: why? It could be so simple to have a real hi level quality service. Examples? U ask the gym opening hours at the reception and the answer "u should ask". To who? Then: u come back at night and nobody says welcome back. And so on... My suggestion: change director and other key people, consequently it will be a real hi level hotel. Otherwise, that's the situation: apparently good, then just average (and it is so sad, since it isn't Radisson expected quality).

This hotel is in a good location for shopping and the roof bar is a great place to enjoy the breeze and a cocktail. Overall we found the staff helpful but we had a couple of bad experiences. The waiter delivering our room service knocked a glass of wine all over me smashing the glass on the floor in the process. Then on the same night the air conditioner leaked soaking some of our clothes. To be fair they did fix the air con the next day. However they did want to charge us for the washing even though I explained carefully why we needed it done.

This was our first time staying here for two nights after our Mediterranean cruise ended. This hotel was recommended by our friends, who booked their NCL cruise through their travel agent. Their travel agent recommended this hotel, which was NCL friendly. The hotel was an awkward older hotel with some positives and negatives. When we arrived here in the early morning the front of the hotel was packed with people who had checked out and were boarding a bus somewhere. We went inside. We were told we could not check in until 2 pm. We stored our luggage in a room off the hotel lobby. I got on the check in line just before 2 pm. We were upgraded to a large king suite bedroom 504 across from the elevator doors. The two elevators were very small and narrow. We could barely fit ourselves with our large luggage. I previously ordered a bottle of prosecco, which was nicely positioned in an ice bucket in our room. We also had a small refrigerator. We also enjoyed a very large flat screen HDTV in our living area. We enjoyed their Le Roof bar and restaurant for some food and cocktails several times. Refer to my separate Le Roof review. Our check out went smoothly. My room cost 278 euro, which was previously charged to my credit card when I booked the hotel. I only had to pay for our extra expenses during our stay, which amounted to 151 euro. Our room rate included the complimentary buffet breakfast which was located downstairs. The breakfast offered a very nice wide selection of breakfast foods. After we checked out of the hotel we Ubered from our hotel to Rome's FCO airport for our return non-stop flight to EWR. More to come regarding our roundtrip flights and return to EWR.

We booked our 1-night stay while ending our trip to Italy. We booked the standard double room with King size bed, We got a complimentary upgrade to Junior Suite room! And the room was fantabulous! What a luxurious room, with so many amenities in it. All our toiletries were 50 ML each, we got robes, sleepers, mineral water, soda, fruits complimentary too. A room was installed with automatic curtains, open jacuzzi, espresso machine, automatic iron board, a lil dining area and a huge room. We loved our stay at this raddison as much as we love North york(Toronto) one. We kept our 4 large suitcases in their cloakroom for 1 week and they were more than happy to do it, IT was the safest and cheapest place for us to leave our luggage. The hotel is located just 100 meters away from station termini, and 500 meters to main rome region.

Overall: Clean rooms, helpful staff and great food. I loved the rooftop pool (less the absence of an impressive view). The food and bar menu by the pool was very expensive so i never ordered anything while up there; however, i did pay for the breakfast buffet. I would HIGHLY recommend the breakfast to anybody staying. I think it was 23€ per person and at this price, its truly a steal. The buffet had a very very wide selection of top quality meats, cheese, bread and liquor. Every morning i indulged myself in a plate of fresh prosciutto, salami, grilled breakfast sausage with scrambled eggs, 3-4 different cheeses, croissants, nutella, and probably the equivalent of a loaf of freshly baked & sliced bread. The occasional apple or pear might be included but i usually traded the fruit for some fruit juice with champagne ;) They had a ton of jars with different jams and cereals with all sorts of nuts, seeds and grains to add on. The hotel is not in the nicest or most glamorous part of Rome, but the hotel itself surely is. The staff is very helpful with giving directions & calling places to make reservations. I would definitely stay here again!

Really nice but there options for food was not good . I am speaking for the restaurant not the hotel itself . I definitely will not be going Again . The food sucks! I'm going to McDonald's .

This is a three star hotel similar to an older Hampton Inn in the USA or an older Best Western. The price per night does not reflect the quality you receive.

The hotel looked really cool but this was not a typical Radisson Blu. Our plumbing was bad and the tub leaked. One light as out on the right side of the bed. We only got face cloths the first day. We were given house shoes daily. I was disappointed in this location. I've stayed in a radisson blu in South Africa and Australia and they were both great. The staff was cool. We ordered room service and everything was really good.

NEVER. AGAIN. We gave this hotel a second chance and won't make that mistake a third time. Anemic air conditioning that can't even keep a room cool in October, weirdly-arranged small rooms with nearly nonexistent storage for clothes and luggage, and a tired-looking property in desperate need of renovation were strikes from the get-go, but the indifferent Rome hotel staff takes last prize. Tonight I was ignored at my table at the rooftop bar for a solid HOUR. After being seated and waiting almost 10 minutes for someone to take and serve my drink order, I didn't see another waiter for exactly 60 minutes (I checked my watch to be sure). The place wasn't packed, and I wasn't off in some far corner. Not only was I seated next to two other couples, I was at a table only 30-40 feet from the bar. The waiters and bartenders just simply didn't seem interested in checking up on one person sitting by himself. When it became obvious a second drink wasn't in the cards, I started trying to catch the attention of a waiter to pay my bill. No such luck. I then got up and stood by my table a (again confirmed by my watch) solid five minutes, trying to make eye contact with anyone on the staff. I considered standing up on my chair while waving my arms, but decided that it wasn't worth making a scene. The waiters either looked in my direction and ignored me, or didn't look over at all. I might as well have been invisible. Well, they certainly won't see this Radisson Rewards member since 2012 (with a 250,000+ point balance) ever again! For that matter, I will probably never pay to stay at ANY Radisson Blu after this latest disappointment. All of their Europe properties seem to have gone to seed like the Rome hotel, but this week's stay was the last straw. I'll burn off the remaining points in my account and that will be that.

Despite the reviews, I thought it was a decent hotel. I used points to stay there. They treated me decently as a Concierge member: got a free room upgrade. No in-room welcome gift surprisingly. I liked the business class room. I thought it was a good change from normal standard rooms. Interesting use of space too. I frequently forget clothes if I hang them up in a hotel room closet, but it's in the open here--easy for me so I don't forget my crap. I just wish there were more electrical outlets available or in more convenient places. The only bad parts are that the hotel is located in a sketchy part of town and that it seems the people of Rome are generally unhappy and unfriendly folks. So, the staff are a product of their environment.

AC was essentially useless. Called the front desk, no response. Went to the front desk, they sent a maintenance man up (after a return trip to the front desk almost 45 mins later) who vacuumed out the return duct and said "give it time". We were only here for 1 night so we just endured it. No offers to change our room from hotel manager. Waited forever to check in, only 1 person at the desk at peak time. Lunch at the rooftop restaurant was atrocious. Streets outside are filthy with graffiti everywhere. Terrible.

Bad service, disfunctional bathroom amenities. Non responsive staff at the front desks. Streets right outside the hotel does not feel too safe. We disliked it so much we cut out stay here by one day and checked out. It seems this place is built for corporate conferences and stuff. Not for personal stay.

Pretty trendy hotel. Looks great. Rooms are cute and modern, just make sure your air conditioning works. We had to switch rooms twice and it still did not work. Leaving very early in the morning and called for a 5th time to get it fixed and I guess they had it on a setting to use less energy. Basically keeping every room pretty warm in a place that is 80+ outside and humid..... I need cold! Every other hotel I stayed at in Italy had very cold AC on demand even tiny island ones with a little remote, and this supposedly 5 star hotel has non working AC? Tacky to say the least.

Probably the strangest hotel room I have stayed in. The shower, bed, sink and 'closet' are all combined in one IKEA like unit. The floor is basically a rubber map, with a shaggy rug around the bed. Shower was very slow to drain and caused the floor to get very wet the first time I took a shower. The staff was very friendly and helpful though.

My husband and I stayed there for 8 nights - at first we got a room with 2 twin beds. So I called the front desk and asked to be moved to a room with a king bed. I was told to wait for someone to come. We thought we were moving to another room but we were wrong. Two housekeepers came and combined the 2 beds together. We got the 'honor' to see one of the twin sized comforter had a huge bloodstain as the housekeeper changed the bed. It was completely GROSS I wanted to puke! Obviously, room was not as clean as we know what a 5star hotel would be. Their flush in the bedroom was broken we had to always push and hold for water to come out. There were wires behind the bathroom mirror which was just hanging and completely visible. Not a good view for us hotel guests. Not thick enough wall between rooms, as we can always hear our neighbors or when someone passing the corridor. If your room is on 6th floor and you stay on a Friday night, prepare yourself to stay awake late because they have party on 7th floor with very loud music that you can hear all night long from your room. We planned to visit the Vatican at 7:30am on Saturday - it just couldn't happen because we didn't get the good sleep. My husband used their bathrobe after shower and 15 minutes later he realized the fuzz from the robe was all over the floor and bed. He had to shower again as many of the fuzz stick to his skin. Our room was cleaned everyday but sometimes they haven't cleaned the room when we were back at 4:30pm. And 6 times out of the 8 nights of our stay, we didn't get the complimentary coffee/tea in room refilled. We had to always call 855 for their room service. Their staff was okay. Not helpful but not very rude either. The first time we didn't get our coffee/tea refilled, we hit the "100% satisfaction guarantee" button on the phone several times and nobody ever picked up. We wonder if there was really that service. Then we called the front desk and nobody picked up. So we went down to the lobby only to be told to call 855 from our room. Unbelievable! It took us 10 minutes to go through all this process to get our coffee/tea refilled from a 5star Hotel!! Swimming pool was good on the roof top (7th floor). Crowded but still organizable. I'm sorry Radisson Blu, but you've really gone beyond under our expectation and we really wouldn't recommend anyone to stay there.

If I could give the rooms in this hotel half star I would. The double rooms are ten foot by ten foot with twelve feet with twin beds as hard as rock. There is one chair in the room. It is so claustrophobic I'm considering sleeping out by the pool. It is in a TERRIBLE area of town. You cannot go for a walk outside hotel. So the only place to go in the hotel is the rooftop pool which is the nice. Do not stay here if you want to spend any time in your room. The breakfast I would give 4 stars. Rome is a beautiful place with lots of awesome locations. This one is very far from the beautiful places. Also, if you get a room that faces the train tracks you will hear trains late night and early morning.

Room was cute. Pool hours suck. They close the pool at 7 so after your hot sweaty day in Rome when you are ready to come back to your hotel and relax with a swim you can't. Room was clean, close to train station. Surrounding area wasn't the greatest.