Radisson Blu Hotel, Basel

Stayed for one night - had booked an individual room but saw on the app I had got an upgrade to a standard room - but upon checking in I was informed the room was changed back to an individual room as the hotel was fully booked. A bit strange to promise an upgrade to a Radisson Rewards VIP member - and then change it. But the problem with room 250 was the horrible smell of sewage. No one can miss that upon entering the room. So strange that it still was given to a customer without cleaning the drain. I was promised a change of room within 45 minutes - but happily that was done already within 5 minutes. Moved to a room that the app described as a standard room - see photo. But in fact it was a small individual room with a bed and 35 cms space round the bed - see photo. But hey - this was only for one night so I can cope with it. And then the restaurant - excellent breakfast. But issues during the dinner - good food but strange service where the younger waiter claimed he had served me a draft beer - which he hadn’t. He was also not aware of VIP members getting 15% discount on food thinking instead it was 10%….. So please train the staff ….. I hope I get better service with next booking in January -and don’t end up in a room with terrible sewage smell again ***** Uppdatering - returned for 3 night in January- it became 4 nights due to flight cancellation. This time so much better - better room- better service.

I had a truly wonderful stay! The room was very comfortable with an exceptional bed, and the cleanliness was absolutely spotless. The amenities were great, and the spa area — especially the beautifully designed swimming pool — adds a unique and special touch to the property. Breakfast was excellent. Most importantly, the service was outstanding — every staff member I interacted with was kind, professional, and genuinely welcoming. I’ll definitely be coming back and look forward to staying here again!

Great stay, handy location at a tram stop and near the main areas. The room had everything I needed and a powerful shower. ||The staff were friendly and helpful, particularly Stephanie at reception. ||They give you a transport pass when you check in, which is very convenient. ||I unfortunately forgot to bring a swimsuit, so I couldn't use the pool and sauna. ||Good value for money.

The hotel has a great location...best în Basel...minutes away from the train station and from the city center. We visited during Christmas market period and we where delighted by the location of the hotel The only downside is with the rooms...mainly the bathroom door. We had a beautiful room with a great bed and great amenities...but the bathroom door is a sliding glass door....which is not the best options even for a married couple like us Everything from the bathroom was herd in the room...and I mean everything...

At first we were given a room with a bathtub & a queen size bed, everything was great except there was noises from the bathroom walls. The noises never stop. So we have to change room. Then We were given a quiet room which we appreciated very much although there’s no bathtub and it was 2 single bed combined together. But there’s a broken kettle, had to called the receptionist to get the kettle changed. Swimming pool water was cold. And the black lounge chair unadjustable which is a little uncomfortable & inconvenienced. Also there were no communication going on at the reception. My husband told the receptionist in the morning that I was still sleeping in the room but at 0930am the housekeeping opened our room door, luckily I latched the door, she apologised & left. I couldn’t sleep after so I got ready to check out. When I was checking out at the reception, the receptionist told me my room already checked out. I handed over my cooler bag to the receptionist and collected it later, the different receptionist couldn’t find my cooler bag. The staff needed to communicate more among themselves.

I had a wonderful stay at the Radisson Blu Hotel in Basel and would highly recommend it to anyone visiting the city. The location is excellent, especially for travelers attending events or exploring the city, with easy access to public transport and key attractions. The hotel itself is modern, stylish, and very well maintained. My room was spacious, clean, and comfortable, with a cozy bed and all the amenities needed for a relaxing stay. The staff were extremely friendly, professional, and always ready to help, which made a big difference. Breakfast was a highlight, offering a wide variety of fresh and high-quality options to suit different tastes. I also appreciated the calm atmosphere and attention to detail throughout the hotel. Overall, the Radisson Blu Basel offers great comfort, service, and value, making it an excellent choice for both business and leisure travelers.

I had a wonderful stay at the Radisson Blu Hotel, Basel, and I can confidently recommend it to anyone visiting the city. The hotel is perfectly located, within easy walking distance of the old town, shops, restaurants, and public transport, which made exploring Basel very convenient. The rooms were modern, clean, and spacious, with comfortable beds that ensured a great night’s sleep. I especially appreciated the quiet atmosphere despite the central location.||The staff were friendly, professional, and always willing to help, whether it was with directions or special requests. Breakfast was excellent, offering a wide variety of fresh and high-quality options to suit different tastes. The wellness area, including the pool and sauna, was a great bonus and perfect for relaxing after a day of sightseeing. Overall, the Radisson Blu Basel offers comfort, quality service, and great value for money.

The room size was on the smaller end but adequate and had everything expected for a great hotel. The staff was very attentive and professional. The breakfast and service was excellent. The gym was decent and the pool was spacious awesome. Overall I enjoyed my 6 night stay at this hotel.

Location location location! Easy to walk to restaurants, nightlife and sightseeing locations. In addition, public transportation is right out the front lobby. The hotel common areas and rooms, nicely decorated and updated. The hotel staff were all very nice in general. Amenities all good, gym, water stations and restaurants. My friend and I stayed 3 nights and 4 days in mid September. First night we arrived in the evening, check-in was flawless, staff was very friendly and informative. Our room was fairly big, nicely decorated, hardwood floors and it felt clean. The bed comfortable and the air conditioning worked well. There was a coffee machine, mini refrigerator and safe. Bathroom were nice but tiny. The Gym was good, plenty of towels, a water bottle filling station, disinfectant spray and paper towels. I saw a lot of early morning swimmers walk through the hallway from the glass window I was biking from. We had the breakfast buffet every morning before setting off to sightseeing. The breakfast selection was perfect, cold meats, cheeses, hot dishes along with a large selection of breads, pastries, plenty of coffee machines and juices, couldn't ask for better. I would definitely stay here again.

This is perhaps the worst hotel I have stayed at in modern history. They checked us in late without an apology or a comp. They were unable to help with reservations or advice on someplace to eat nearby. they gave us incorrect so we can make reservations for ourselves. The Wi-Fi barely works. We kept having to go down and have them help us. well, the room was clean, so I'll give them that.

Smells like sewage on multiple floors. Ac does not cool the room. Have stayed here multiple times but always the same.

Air conditioning is horrible, staff is unreceptive to requests. Says they can't change the air conditioning and yet the other hotels have no problem. Did not make me feel safe. A key card is not needed for the elevator. As a business woman traveling solo this is not cool. Will not recommend to colleagues.

I have been staying at the Radisson Blu in Basel for years. My recent stay, however, was not up to standard. The hotel staff at the front desk was lovely and accommodating, the restaurant staff as well, and the hotel was beautiful. Unfortunately the housekeeping was sub-par and I never felt that the room was kept clean enough or tended to properly. When we arrived the bathroom's vanity kit was completely empty, numerous times our garbage wasn't emptied (even thought it was completely full), and our soap dispenser wasn't refilled even though I made several requests. I used to love staying here in the past, but I will need to find a new hotel for future stays.

This is a great hotel. I'm not in the greatest of the neighborhood, but it's a good hotel chain and the staff friendly and so all the other people.

Clean. Pleasant. Smaller rooms but still a comfy king bed. Well appointed. Small frig for drinks. Bathroom should be more private. A/C was mediocre at best. Overall a nice place that missed the mark on a few details

This is one of our favorite locations when touring with Princess for one day, the world's #1 make-over event. We come here frequently since 2002 - and attitude and event locations were always immaculate. Sadly, they are not available for the forthcoming tour. Highly recommended.

I wasn't sure what to expect as Radisson's are hit or miss, but this place was fantastic! Very close to the city center and they give you a free transit card, which REALLY makes everything convenient, especially since the tram stop is directly across the street from the hotel. Breakfast was awesome, beds were very comfortable and the staff are friendly and helpful.

Best Breakfast Ever! Not a big fan of breakfast in general, but this breakfast buffet is truly amazing! A bit pricey, (but everything in Switzerland is) but what a selection! Yummy meats and cold cuts, baked goods, cereals, yogurt, fresh fruit, juices, eggs, on and on. One of my best memories of Basel! One of the best breakfast in the world! (seriously) Check out my pictures and see if it doesn't make your mouth water!

Erstaunt hat mich vor allem das große Zimmer. Allerdings weist das Badezimmer nicht meine Wunschausstattung aus, denn es verfügt über keinen Whirlpool. Die Minibar war prall gefüllt, vor allem alkoholische Getränke waren vorzufinden, was mich dagegen sehr erfreut hat. Den Zimmerservice habe ich auch getestet. Mit dem Ergebnis, dass ich um 2:00 Uhr morgens eine Pizza Hawaii aufs Zimmer gebracht kriegte. (Man zahlt natürlich auch dafür.)

I can't compare to other hotesl in Basel but I think this is a good hotel. - Free wifi!! Unlike most known-hotels like Hilton, Radisson offers free wifi and it works very well everywhere in the hotel. - Friendly staff: very friendly and courteous staff at the front desk and everywhere. I got standard room but it had only one full size bed and I needed two beds for me and my friend. The hotel upgraded the room to business class room that has two beds (it's typical that two twin beds put next to each other to make queen size bed). - Comfortable bed and spacious room: Room is spacious and it comes with small mini-bar, decent size bathroom, good desk and Nespresso!! -Great location: It's located right next to old town and good walking distance to Markplatz and river. You can take Tram 10 from the train station after you get off the bus from the airport. When you take the Tram number 10, the hotel is at the 4th station. - Gym/pool: This hotel has good size nice swimming pool and small gym but has new equipment. If I come back to Basel, I might consider staying here again. I don't have reward membership with Radisson so that is only reason I might consider other hotels.. PS: Breakfast buffet is 32CHF but it's not considered expensive in Switzerland since most entree is around 35-55CHF. If you need another option, there is a bakery right front of the hotel and you can get very good pastries, coffee or bread.

This hotel is located very close to the SBB train station and just in the heart of old town (& lots of shopping) very easy to get around.

Radisson Blu located in the centre of Basel is a very convenient and pleasant place to stay. With trams stops outside the Hotel, for which you are provided with a pass for your stay, there is no excuse to fully explore Basel.