XZ
Google
⚠️ Potential Room Charge Fraud – Be Cautious!
I was charged twice for my stay at this hotel. Despite providing clear evidence of duplicate payment, the hotel refused to issue a refund. Communication with the management was unhelpful and evasive.
The room was clean and the location was quite good — so if you don’t mind paying double the price, feel free to book.
I strongly advise future guests NOT to use the LUCA app for payment, even if you receive a link via Booking.com or WhatsApp. Before checking out, always confirm whether your credit card pre-authorization has been canceled before making any additional payments.