Radisson Blu Hotel, Tromso

This was a fantastic experience in Tromsø. William at the front desk was especially friendly and helpful, making check-in quick and pleasant. The room was clean and cozy, with a beautiful view that made the stay even more memorable. After a long day exploring Tromsø, it was the perfect place to relax. I really appreciated the warm atmosphere and would definitely stay here again. Highly recommend it for anyone visiting Tromsø!

The hotel was nice and clean. Trouble was with the temperature in the room...way to hot and no way to control, the duvets were heavy and too much in the hot room...no other, lighter, blankets or sheets. We stayed twice in one week in different rooms. One had a very narrow deep tub, with no grab bar to help when stepping out, shampoo, and body wash dispensers were behind the stream of water, no where to hang used towels (smaller room) to be able to use them again. One bathroom was so small that if you weren't paying close attention you'd hit your chin on the sink on your way to sitting on the toilet.

Booked as part of our holiday package but not disappointed at all. Tromso is not that big but this hotel is situated on the harbour front and is one of the main meeting points for most day tours. If not from the hotel entrance,then from the hotel opposite 30 seconds walk away. Or the main bus station 3 minutes walk away! Close to the town and all shops & restaurants. Quick check in. Very helpful & lovely reception staff. Nice sized room which was lovely & warm. Large & very comfortable bed. Plenty of space to put your suitcases and sit (standard double room). The bathroom was very small but on familiarity realised it had EVERYTHING you could want and still had place to put everything. |Breakfast: plenty of space. And a very good selection of food. |AirPort Express bus drops off & collects from outside also.

The room was clean the bathroom was clean as well. Everything worked and the room didn’t look worn out or well used. ||The staff member on reception, we think his name was Master, was very helpful, friendly and assisted us during our stay with anything we needed, he is a great member of the team at the hotel in Tromso. ||We don’t have any complaints at all, would highly recommend using this hotel. If we come back we will be booking with them again.

The best hospitality experience in Tromsø. The staff are very kind, helpful, and professional they were polite and great to answer questions about local places, food, and timings and arrange transportation and most of all inform us about auroras, a big Thank-you to them. The rooms are quite spacious, luxurious, and comfortable and have all the amenities one would need for a comfortable stay. The beds were very comforting, along with the views that were exquisite. Thank you for making our stay memorable. Looking forward to visit again.

Hotel is located near the port and bus stop from the airport; thus making it easier travel.  The hotel has good-view rooms seeing the sea and the Arctic Catheral.  The room was large enough for 2 people with 2-3 luggages. Breakfast in the morning was excellent. Staff at the front desk was so helpful and friendly. Overall, Great hotel. Friendly staff. Clean and large room. Good breakfast.

The location of the hotel is incredible and so is the service. Especially Jasmin from the reception did an incredible job when I got injured during my visit in tromso. She is a very warm hearted person and always goes the extra mile for her guests. Thank you so much for your help.

The Radisson reservation app made an error and overcharged my pre-paid reservation, which was not resolved before I reached the hotel. Assistant Manager Chantal explained the situation clearly, resolved the matter within a day and provided me with an unexpected benefit for my patience and understanding in resolving the issue. She also made sure reception staff were aware of the benefit so l would receive it easily. When there was a housekeeping issue from a previous guest and I pointed it out to the housekeeper, she resolved it quickly and perfectly, Throughout my 10-night stay, reception staff and housekeeping staff (three different individuals), who all spoke English, were all exceptionally kind, helpful and responsive. The breakfast was extensive and excellent, although I only chose to eat in the hotel twice. The premium room with full view of the sea and mountains, deep bathtub for relaxing, fridge and tea/coffee makers, and very comfy bed & pillows was truly outstanding. The hotel location was perfect for sightseeing, shopping and restaurants (many within a couple blocks) as well as public and airport transportation. I've traveled extensively throughout the US and Europe for business for 30 years. The hotel and most especially all staff members and management helped make this much-needed personal escape one of the most enjoyable and memorable times in my life. The people make all the difference in the world, and here, they definitely made my trip very special.

My time at the Radisson in Tromsø was very pleasant. My spouse and I stayed for a few nights in one of the smaller rooms which did feel a tad bit cramped, so if we could do over our experience we probably would've paid extra for the next size up room. The location was extremely convenient, it's close to the water/boat docks and next door to most tourism agencies. As far as amenities go, we only visited the hotel gym on the last day of our stay but it was very spacious with lots of free weights and machines. There's also a balcony connected to the gym which makes for a nice lookout, you can see the Arctic Cathedral across the water which is very beautiful and lit up at night. We didn't try the breakfast while there so I cannot speak to that, but overall, it was a nice stay and I would definitely come back again!

Stayed here over the winter holidays for an aurora hunt. This hotel is nicely positioned in the center of the city. The convenience of staying here is a lot of tours will pick up in the lobby. The complimentary daily breakfast is pretty good - lots of variety and plenty of fresh juices; beats eating outside as Tromso is not exactly a culinary destination. The roof top view (where the gym is located) is grand. You can open the door to go on the balcony where you get an awesome view of the city. Definitely check it out if you are staying here.

I appreciate that this hotel offers a special room type catering to solo travellers. It's called the "cosy small room" and the name is accurate. Critically, it gets the job done by lowering expenses, while maintaining the quality you'd expect from a full-service hotel. Service was great and a hot buffet breakfast was included in my room rate. I had an early flight the second morning, so they prepped me a cold breakfast in a paper bag to take away.

I didn't actually stay in this hotel, but I did utilize their tour service desk and the lady that assisted me went above and beyond in helping me to find just the right tour to do the afternoon I was there. The lobby is clean and the staff is very friendly. There is a small café in the lobby area where you can enjoy an assortment of hot and cold drinks. The hotel lobby itself exudes a warm atmosphere

Absolutely horrendous service. The lack of professionalism and sympathy we received from the Tomsø Radisson Blu staff was appalling. My aunt and I made a non-refundable booking to stay at the Radisson Blu hotel in Tromsø for four nights. This because we were certain that we would go on our trip that was only a few weeks away with flights booked and everything. So we booked the hotel via booking.com (a service we have been using for years and trust). Unfortunately, a week before the trip my aunt got ill (high fever and couldn't leave bed). Two days later we receive the devastating news that her childhood best friend and neighbour of over 40 years died. My aunt was too ill to even attend the funeral much less get on a plane and fly to Tromsø. While being very sick with barely any voice to speak my aunt went back and forth speaking to the Radisson staff and to Booking.com explaining the situation to them and trying to reach an agreement. Ideally we just wanted to move the booking by a few weeks to give her recovery time. The hotel staff showed such little sympathy. [We called the hotel to cancel and they said that if it were up to them they would cancel but this had to be done with Booking.com, as the reservation was made with them. Booking.com said that they would be happy to cancel the reservation or change it with approval from the Radisson Blu. The Radisson blu denied approval. Every time we spoke to the hotel staff it was a different excuse as to why it could not be cancelled (Booking.com, hotel policy, booking.com commission and other conflicting excuses). ] No one would take responsibility for it being Radisson Blu policy. No one could explain why we could not do it. We could not even speak to a manager to get a coherent answer. We would have appreciated a sincere explanation of the cancellation policy but were not even afforded that. The whole time the staff seemed indignated and fixated on the fact that we made the booking via booking.com rather than on the Radisson website directly. The fact that we were unable to receive a straightforward and direct response on a motive why we could not alter the booking just goes to show the lack of effort. I have never experienced such condescending service. Especially during such a difficult time we would have appreciated a little bit of humaneness from the staff's part. For a hotel chain that prides itself in making "memorable experiences" for their guests, this most certainly was a horrendous one.

Good hotel; breakfast ist OK but could be better. It's clean but a bit old-fashioned and could be refurbished.