yashwant kumar
Google
Extremely Disappointing Stay – A Stain on the Radisson Brand
Generally I do not give negative comments to any hotel as minor issues should be ignored but I am forced to say that Radisson Blu Marina, Connaught Place is a blot on the name of Radisson. What they sell as a “premium 4/5-star hotel” is nothing more than an overpriced, old guest house charging ₹21,500 (After 8000 discount coupon from MMT) for a ₹2,000 room.
I stayed here for four nights, and every day only confirmed that this property does not deserve to carry the Radisson name.
1️⃣ Arrival & First Impressions
You are greeted by two security guards, followed by a small security check. The moment you reach the reception on the first floor, reality hits — this is not a 4/5-star hotel. The ambience is dull, outdated, and poorly maintained, and the staff looks untrained and indifferent.
Once you enter the so-called Business Class Room, you’re in for a shock. The room is tiny, suffocating, and overpriced.
2️⃣ Room Condition
• The windows are covered in thick layers of dust and pollution, clearly not cleaned for months.
• The view is just a cluttered road full of traffic and garbage.
• There’s no ceiling fan or exhaust, making the room stuffy and uncomfortable at night.
3️⃣ Basic Amenities – Practically Nonexistent
• The tea/coffee setup has barely a few tea bags.
• When you call for drinking water, no one answers initially. After repeated attempts, a rude receptionist informs you that water is paid.
o One bottle costs ₹120, whereas even budget hotels provide complimentary bottled water.
o We had to buy bottles from outside for ₹20 each!
This is unacceptable for any hotel, let alone one claiming to be a Radisson Blu.
4️⃣ Breakfast Disaster
The breakfast area is cramped and gloomy, with poor lighting and limited food choices — kachori, bread pakora, dosa, etc. It felt more like eating at a local halwai shop than a 4-star restaurant.
5️⃣ Maintenance & Hygiene Issues
One morning, loud noises from the corridor woke us up — another guest was shouting about water leaking from their bathroom. The water had reached the corridor, and staff were using fans to dry the carpets.
Clearly, maintenance is poor and unprofessional.
6️⃣ Overall Experience
Every day brought new disappointments. I seriously considered moving to another hotel, but having already paid ₹85,867, I was stuck.
🚫 Final Verdict
This hotel is a black spot on the Radisson name. After enjoying excellent hospitality at Radisson Faridabad, this experience was shocking.
This property doesn’t deserve even 10% of the Radisson standard.
Rating: 1/5 stars.
If you value comfort, service, or hygiene — avoid this hotel at all costs.
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