Radisson Blu Media Harbour Hotel, Düsseldorf

Room was on the larger side with a large glass window and decent view. The bed was super comfortable and breakfast also good. The shower also deserves special mention - good pressure and one of those wide shower heads that just worked well. I'll stay there again when in Dusseldorf for sure.

I’m usually a loyal Radisson Blu guest, but this stay was extremely disappointing. During my time at the hotel, a tote/paper bag with two brand-new and sealed packs of cigarettes (a gift) went missing from my room. When I reported it, the reception told me the cleaner might have thrown it away by mistake — which is unacceptable. I sent an email with all the details and even attached the receipt, but no one ever replied or followed up. The staff didn’t seem to care or take any responsibility, and I felt completely ignored. I expected a higher level of professionalism and care from Radisson Blu, especially regarding guests’ personal belongings. Sadly, I can’t recommend this hotel after how this situation was handled.

Great service, the employees were always helpful and there if we needed anything during our stay. the room was quite comfortable and the cleaning staff made sure it was clean and nice at all times. We had a surgery during our stay and the staff were very helpful with accommodation and anything we needed. Wholeheartedly recommend Radisson Blu if you are going here anytime soon.

Nice clean food sized rooms. Friendly staff, good breakfast, nice location. Nice looking bar

Very nice hotel on walking distance of the Düsseldorf old town. Nice rooms and awesome breakfast. They gave me an upgrade due to my VIP status, oh Happy days! I will book again! Restaurants on a stone throw distance! Parking is at the rear, two times right and you will find the garage on your righthand side clearly indicazed

Complaint Regarding Stay at Radisson Blu Harbour Hotel, Düsseldorf|I am writing to express my profound dissatisfaction with my recent stay at the Radisson Blu Harbour Hotel, Düsseldorf, from June 25th to June 27th, 2025.||I checked in on June 25th, 2025, around 10:00 PM, for a two-night stay. I had an important meeting scheduled for 7:00 AM the following morning, making it crucial for me to iron my clothes and get adequate sleep. Unfortunately, shortly after checking into Room 101, the power supply failed. It took approximately 1.5 hours to resolve the issue by moving me to a new room, Room 526. This significant delay severely impacted my ability to prepare for my meeting and get the necessary rest. I barely slept that night and consequently had to rush for my morning meeting.||Upon check-out, I brought this issue to the attention of your staff and requested some form of compensation for the inconvenience and lack of sleep during my first night. I was disheartened when the staff member dismissed this as a "normal situation" and offered only an apology, without acknowledging the significant disruption and discomfort I experienced.||As a consultant who frequently travels throughout Europe, I expect a certain level of service, especially when paying nearly €300 per night. The service I received was far below my expectations, and I am extremely dissatisfied. Given this experience, I will unfortunately need to consider alternative accommodations for my future travels.

Great hotel, awesome location close to the river and walkable to many restaurants. Nice rooms and amenities, friendly staff!

my stay at Radisson Blu Media Harbour was exceptional by all means- they upgraded my room and there was a nice cake/fruit waiting for me. they also gave me a voucher for drinks at the bar. I am very grateful for Rachel on reception desk who went above and beyond to find a florist shop for me on a Sunday morning, she print the directions and brought them to me. the breakfast was great, i had guests and they were welcomed very kindly by staff. the room was great and everyone very friendly and smiling. thanks guys, you are truly great.

Usually a Starwood person (or Air BNB), but had to find a place last minute to stay in Dusseldorf end of last year. Was pleasantly surprised by this hotel. Hotel bones had modern / clean feel. Breakfast was included with room and was a typical American breakfast buffet (not continental). Location is a bit away from anything noteworthy (quite a hike to the more interesting parts of the city), but overall not a bad place to stay. Onsite parking.

I am so grateful that radisson was able to give me a room as soon as I got there in the morning. This location is fantastic. You can catch the tram and busses around the corner. The staff was awesome. They were very helpful and nice. I cannot explain how breakfast was one of the best radisson or hotel experience I had. They made my DUS trip amazing.