Vicky O.
Yelp
This might just be one of the best hotels I have ever stayed in. The whole experience was flawless and I was treated like a VIP throughout my visit... But I'm getting ahead of myself. First, I'll talk you through the experience.
So, I was in Edinburgh for a few days with work. World weary, on Sunday afternoon I trudged up the hill from the station with my ridiculous suitcase after a 4 hour train ride. Having been to Edinburgh before, I knew the location (the bridge), but must have walked past this hotel many times before without ever really noticing it was there.
It has a lovely glass entry way and the staff are dressed very classily, but with a Scottish touch (tartan, kilts and a funky green and purple colour theme). I was welcomed heartily by the staff and got checked in straight away. I was advised that the water in the room was free (a lovely touch) and it was offered to take my bags to my room, but after bringing them that far I just took them myself.
You need to insert a key card to use the lifts, but once I got my head around this it was fine. I was on the third floor in a signature room (which is slightly bigger than a basic room), but I get the feeling you would have an amazing experience no matter where you were placed.
I loved the eye-catching decor, the bathroom was AMAZING and the view from the room (overlooking the Royal Mile) was mind-blowing. The bed and pillows were very soft (I prefer it a bit more firm, but it did scream luxury) and the free shampoo AND SEPARATE CONDITIONER (rather than a rubbish all in one) were really nice touches.
As Briony has said, the mini bar is expensive, but actually about standard for a hotel standard. The breakfast (which was included in our rooms), might just be the BEST hotel breakfast I have ever had. With a choice of hot food from the menu and a very generous cold buffet, I was in brekkie heaven! I didn't use the bar, but was advised there is Prosecco on TAP and it seemed swish, stylish and the kind of place you might take someone for a fancy drink on a date.
I loved my experience here. My only real complaint was that £50 per night was taken as a buffer on my debit card (as I don't have a credit card), but other than that.... Staff - friendly and helpful. Rooms - superb (if not a little warm, but they do have air con), Decor and ambiance - FABULOUS. I am actually now looking to book here for a future trip with my husband. I would definitely stay here again in a heartbeat.