Radisson Hotel Colombo

It was really disappointing. The check-in time was 2:00, but when we arrived, it was around 3:45. The room was not ready yet. We got a room about 20 minutes later. It was not the room I booked. I had booked an ocean view room. I had booked it a few months ago. When I told the receptionist about it, the person there acted as if I had requested a room at that time. They said there was no way they could give us an ocean view room and it would take another hour. They said there were no rooms even though they showed us the rooms online. I agreed to it because if I tried to argue with him, our mood would be ruined. But we got a room in about half an hour. The dinner was also of no quality. We went to dinner which started at 7.30 and it was around 7.45. By then, some of the dishes were already finished. There was no bowl where the soup was. Later, we had to call a waiter to bring a bowl inside. The soup that was available was just a vegetable soup that was given to patients. There was some local food. There was no dessert either. We drank water all night long despite what we ate. Breakfast was the same. It's really not worth the money spent. From what I've seen, the staff is very minimal, so there's no efficient attitude and management. The place is very beautiful but there's no management. We've stayed in many hotels in Colombo and would like to go back. There's no reason to go back to this one.

Lovely hotel and lovely staff but there were no towels in our room. I called down to housekeeping when I realised (3pm) and I had to call 4 times and go down to reception to eventually get some (6pm)… after traveling for 19 hours this wasn’t ideal! Other than that, perfect hotel post-flight!

I had a pleasant stay! The staff were very friendly and welcoming, which made a great impression. The room was clean and comfortable, and the food was also quite good. Overall, a solid experience just missing that extra “wow” factor for a 5-star rating.

Pros|1. Reception is very helpful and always available|2. The rooms are nice and clean|3. Excellent view|Cons|1. The breakfast buffet opens from 630 but pancake station, hopper station dosa etc are not manned before 9 am|2. No hairdryer in the room|3. Housekeeping was intially not responsive we had to complian to manager to get desired service.

The breakfast was delicious and staff is well behaved. Channa was great as a server. However the rooms are not quite clean and the lightning is very dim. There is room for improvement.

We stayed for one night as a family and found the check in process to be quite slow. The room was very nice with a sea view, it had a large comfortable bed and a very good shower. The bathroom was well appointed and clean but the shower did flood the room. There is a roof terrace with a restaurant, bar and small swimming pool. The bar service was excellent and all the waiters were very good. The breakfast was very average and the service wasn't great in my opinion especially compared to the bar/restaurant service. Would stop here again for 1 or 2 nights but no longer. Overall a good stop over in Columbo.

This is my second stay in radission and lovely,helpful staff. Specially housekeeping female lady name call rajetha. She clean my room while my stay without any mistake. F&b ( channa/manoj) thanks for your kindness and support. I will highly recommended this hotel for locals and foreigners. Thanks.

Staying at the Radisson Colombo. Very welcoming staff. Location is right opposite the beautiful sea. Had drinks at the Roof Top bar sitting watching the ocean. Just had a very plentiful Buffet dinner. Huge variety of tasty dishes. Attended by a calm and friendly staff lead by Amanda. A most enjoyable stay with comfy beds and good hospitality.