Radisson Hotel Panama Canal

My husband and I have stayed at this hotel many times and have always enjoyed our stays. It’s in a great location for us. We enjoy the quiet and relaxed atmosphere surrounding the hotel. Just close enough to the city for sightseeing or shopping trips. Pool has been recently restored with new tiles which look nice.

Perfect stay before Windstar Cruise for two nights. Enjoyed seeing the ships move to the Panama Canal and nice walking path all along the water. Room was comfortable and clean and staff was helpful and friendly. Food and bar was a plus and there is a bar/restaurant next door with outside dining. I really enjoyed my stay and hotel used their shuttle to take those of us on Windstar to the port for free, a real nice touch that was appreciated. I sure made a great choice for my first trip to Panama.

The view of the ocean from my balcony was wonderful. Ships coming and going was entertaining. The room was comfortable and clean. Good water pressure and AC. In room coffee maker, microwave and fridge. It would have been a great experience except the pool was closed!!! One of the reasons for selecting the hotel was the pool and hot tub. I was so disappointed. It was a scheduled maintenance so it should have been publicized on the website. I wasn’t informed on check in either. So I had my swimsuit on ready to go and was told it was closed when I got there. Unacceptable. If this is an important amenity for you, be sure to contact hotel first. Housekeeping was great but front desk staff could use some additional training in customer service/relations especially Arselis .

Wife & I spent 3 days here. We really enjoyed the ocean view room. We had 3rd floor which gave great views of the passing ships and swimming pool. Our room was clean. A/C worked great. Shower had lots of very hot water with plenty of pressure. Staff was extremely friendly and helpful. Breakfast buffet was basic but good. TGIF was good. Easy walk to Canal House and Downtown Amadour. BioMuseum was also an easy walk (~a mile?) If you are in town for the canal and ship watching, this is your Must Stay locaton!

I am sending this as I've tried contacting this hotel several times with NO LUCK. They make it so difficult. |NO HOT WATER|GRUMP FRONT DESK PEOPLE|VERY LONG CHECKIN PROCESS|MOLD on the chairs|_____________________________________||Hello. Last night -Aug 11 2025 I stayed at the Radisson Panama Canal. I've recently became a Choice Rewards member but the experience at this Radisson is leaving me feeling so disappointed. ||Firstly, the front desk agents need major help and re-training. They are so UNFRIENDLY and just look miserable on their job..They don't smile nor do they want to help us as a guest! Whenever I ask to speak with a manager, they always tell me she's not there... They had me sign two documents which they said are new procedures by new management. I made a comment like why so much paperwork and plus you are killing lots of trees. Alessandra (non smiling grumpy agent) says "well US has new procedures then we will give you new procedures" ... I had no idea what she was talking about.||Secondly, this morning there was NO HOT WATER (nor warm) the water was frigid call. The least Radisson can do is provide hot water for early morning showers. I complained when I checked out and a very rude front desk guy said 'ok thanks for telling me" ... He never apologized nor showed any sympathy. I asked for some type of discount and all he said was I'll talk to the manager who's not here right now. This irritated me so much. This guy SHOULD NOT be at the front desk and he needs customer training. Additionally, the first room they had given me after requesting my normal senior rate of $66 USD was full of mold around the desk and desk chair. |The second room they put us in #1309 had a non working air conditioner along with no HOT WATER!||I expected better from Radisson. This is NO WAY to treat loyal guests. I'd appreciate if you credit my account for the no HOT water and make sure I get an upgraded room with HOT Water on my next stay.||Thank you for listening...

Room was very comfortable. Had a bedroom and living room and overlooked the canal. Air conditioning was excellent; WIFI was very fast. Buffet breakfast was not included with my room but only cost $16 (tax included) and was pretty good. I had it as my main meal every day. I rented a car at the airport and had a hard time with WAZE finding the hotel. Location is ok. Easy to get on Amador Causeway. Staff was very friendly. Hotel and room are dated but fine for me (my wife would have commented). Would probably pick somewhere else next time for a better location but enjoyed the hotel itself. Again very comfortable bed! Room had microwave and fridge.

The suite was beautiful and the view amazing! The staff were very friendly and helpful. We will definitely stay here again!

The hotel is very conveniently located to the Canal. The restaurant Fridays and the lobby cafe were an added plus and the pool area is beautiful. However, the Jacuzzi was Luke warm and shuts off automatically instead of letting you turn it on when needed. The breakfast was not hot and the tub in my room had black spots in it. The molding in the room could use a dress coat of paint. The pillows and bedding were very comfortable in the second room. We had to move due to a weak internet signal