Radisson Hotel Red Deer

4.5 stars. The room was a little dated; the bathroom counter/shelves were worn, and the shower hardware was old. The furniture and bed were good and the air conditioning was excellent. We in 4 nights housekeeping only come once, and we asked for them a second time. If they weren't going to clean every day, they should have let us know and told us where to empty our garbage. The location is good, close to services and the highway. The best feature is the gym. Having access to the fitness facilities in the basement was awesome. By far the best hotel gym I have ever seen.

I recently had the pleasure of staying at the Radisson Hotel in Red Deer. I can't say enough good things about my experience. I spoke to Cheryl several times over the phone prior to my booking. She was extremely helpful and accommodating, ensuring we got a suitable suite for my family and I at a great rate. Upon arrival, the service remained very professional, courteous, and thoughtful. We interacted several more times with Cheryl as well as Jackie at the service desk. They were incredibly kind and friendly with our children as well. Both Cheryl and Jackie were attentive to all our needs, providing excellent service with a smile. Whether it was offering helpful local tips, assisting with our room preferences, or simply making sure we had everything we needed, they were always there to help. I highly recommend the Radisson Hotel in Red Deer. Thank you for your exceptional service!

The carpet in the rooms are very stained and dirty. We found a tablet from the previous people- turned it in but was wondering how the cleaning staff could miss that. Ask the front desk for more coffee and she gave me cream and sugar and said the coffee would be brought to my room but no one showed up. Said breakfast was included- it was not.

Rooms and overall hotel are clean and modernly decorated. The TV situation is really good compared to a lot of other hotels. No slide, which is criminal, but the hot tub has a waterfall to make up for it. Should probably get someone to fix the pool liner though.

Great Hotel. Very clean and the staff are all extremely friendly! They found us a room on a last minute reservation change and were happy to point us towards some toddler friendly attractions in town. Bed are clean and comfortable, bathrooms are clean and rooms are VERY quiet. Beautiful pool and hot spa area as well! The Planet Fitness downstairs is also very clean, inviting and has all the equipment and stations you'd need!

This was probably a very nice hotel when it opened. However it's obvious at every turn that the hotel is coasting on its once greatness, it's not run down by any means, but the lack of upkeep shows. The rooms are nice but old. The pool area is nice but again basic repairs. One fountain feature clearly stopped working long ago and now holds the pool cleaning. Would I recommend this hotel? If the price was right yes absolutely. Would I outright suggest it? No.

Rooms were tight, but clean aside from the carpeting which was dingy, needed replaced or cleaned. The beds were very comfortable and cozy The front desk staff were awesome, so friendly and helpful. Our boys thoroughly enjoyed the pool area and the pool toys were a bonus!

Service was excellent at the front desk or anywhere else needed. Hot complimentary breakfast was really good to have. Amenities we're plentiful, had ping pong table, pool table, workout area, a pool and more. Very minor things was some hair on the sheets and the bath/shower was cracked a little with a water stain above the shower head. Rest of the room was very nice though with a little kit Kat bar to greet you on arrival which was a nice surprise. Overall a good place to stay

Do not stay here. The front counter staff are completely clueless to the realities of life hotel is great but the management is severely lacking intelligence

I stayed here booked under a group for a weekend in February. We checked in and they asked for a credit card as that's standard procedure I guess, but that there would be no charges on my card as they assured me that any room charges would go on the card used for our group booking. I just received my credit card statement and lo and behold, there is a charge on my credit card for $71. I called the hotel and they charged all of my room service to MY card, apparently because there was nothing in my booking indicating that room service was to be covered by our group card. The other members of our group booking also had difficulty checking in, and weren't able to get into their hotel rooms until 4pm as "rooms weren't available yet". This was remedied eventually, but had affected some in our group as we were part of a volunteer event and needed to be at our event location before 4. Do not order room service! Any room service I had ordered was terrible and was extremely overpriced. The beds were comfortable, but after my experience here with the room service and mixup with incorrect charges I would not stay here again.