Radisson Hotel Sudbury

I honestly don't know why all the negativity! I spent two glorious nights here with absolutely zero complaints. I'm not sure what people expect. It's a place to rest your head, not the honeymoon suite at the Palms! Staff - pleasant & courteous. There were busy (two functions running concurrently) but handled it with grace. My room - clean & spotless. I did have to turn the heat up a little because I "run cold" but it was comfortable. I don't care about the decor. I'm not here to look at it. Bathroom - shiny white. Pristine towels. Tub clean. Bed (king) - perfect firmness. Nice crisp CLEAN sheets (yes, I had a UV light on me because I need it for work. Not a spec of biological anywhere) and more than enough pillows. Restaurant - complimentary breakfast was better than most! Did you know there's a bar fridge & microwave under the TV?! Would I stay here again? Absolutely, 110%.

After reading recent negative reviews I was very concerned about our upcoming stay at the Radisson. Just checked out after 2 nights for a sports tournament. Staff were all friendly and helpful. Rooms were fine and clean (just dated with paint peeling etc). It was much nicer on the 3rd floor than the 1st. Beds were a bit squeaky but comfortable enough. Shower pressure was great. Buffet was a bit limited but good enough for an included breakfast. People complained about the parking but I found it to be convenient and safe in the attached parkade. Yes the area downtown is a bit depressed but we encountered no issues or unsafe conditions. Overall a good stay and we would definitely return.

This was one of the best hotels I have stayed at. We stayed for several days, the staff were friendly curtious and professional. The continental breakfast was amazing. The amenities and location was perfect. Food court, movie theater, arcade and shops in the mall attached to the hotel. Didn't even have to go outside to get into the mall. The pool was clean and open fairly late..I I tried to extend my stay but they were fully booked. No surprise after having such a great experience.

Our business stay at the Radisson in Sudbury was unfortunately not what we expected. The hotel is in a convenient downtown location, close to restaurants and right beside a small shopping mall — though it’s clearly seen better days. The proximity to everything is nice in theory, but the area felt a bit rough, with quite a few homeless individuals walking around nearby, which made the surroundings feel uneasy at times. Inside, the service was good — staff at the front desk were polite and did their best to be accommodating. Unfortunately, that’s where the positives mostly end. The hallway carpets had a strong, unpleasant odor, which hit you as soon as you stepped out of the elevator. The rooms were large, which we appreciated, but they were quite dated and worn down. Furniture looked tired, the décor felt stuck in the early 2000s, and the overall cleanliness was below average. The TV was small, the air felt musty, and the smell lingered enough to make it hard to relax. It’s clear the hotel needs a deep renovation and some serious attention to maintenance and ventilation. While the staff were friendly and professional, the condition of the property really overshadows that effort. For the price and the Radisson name, we expected something cleaner and fresher. Overall, this hotel might work if you absolutely need to stay downtown and want larger rooms, but it’s far from comfortable. With the odors, aging interiors, and worn-out feel, it’s hard to recommend unless major updates are made.

I spent two nights here on a work trip. Night one I noticed that the room was not as clean or as well maintained as I would like and that the bathroom smelled of cigarettes.. but at first I thought it was passable for a couple nights on a work trip. I did notice that there was water damage on the ceiling and on one wall. I ate at pestos my first night, the food did not meet my expectations and the service was not very attentive despite there only being 3 tables of guests. Breakfast was mediocre. The yogurt offered was room temp/warm by 730am The hotel was very loud through the night, consistent door slamming which woke me several times. The hallways were overall a negative experience with musty, dirty carpets. Day two, I returned from dinner to the fire alarms going with guests inside the lobby and outside the hotel. There were no staff visible to explain the situation. The fire department did show up and give the all clear about 20 minutes after I got there. I had to switch rooms at 1130pm on my second night because there was a leak in my ceiling bad enough that the noise of dripping water woke me. I was worried about damage to the building or a surprise 3am shower, so I called the front desk. The receptionist said they would see if there was another room available and to give them 5 minutes.. 15 minutes later I called back and had to ask for an update. I was instructed to come to the front desk for a new key, and had to bring all of my items down with no offer of a luggage cart being brought to me for the inconvenience. I was moved to a basement level, conjoined room, that smelled of cigarette smoke where I immediately found a hair in the bed... I did not feel safe here as a female traveling alone, the area is known for being one of the worst in Sudbury, and I did not like being on the main level with a patio door to outside given the number of homeless people in the area. Save yourself the trouble - I debated sleeping in my car in the parking garage over staying the second night here.

Overall the room was nice but breakfast and the pool could have been better. At breakfast, the eggs were cold, apple and orange juice was very water down, and the waffle maker's cups were too small. I had to use 2 and 1/2 cups to make the average waffle. Also, no cooking spray to spray the waffle maker, that the waffles were hard to get out. The muffins were very dry, that one needed something to drink to help it go down. The pool was heated but didn't help when the environment was cold. My 2 year old was having fun but she was so cold that her lips turned blue (she did shiver but not enough to make us think it was serious). Of course, as we realized we her lips was blue, we immediately got her out of the pool, dried her off, then went to the room. Once in the room I got her into a warm bath to warm her up so the bath tub was good. On a positive note, maintenance was extremely fast to fix the TV since it couldn't connect to play channels.

The hotel, while being fairly dated, is clean and the staff try very hard to please. Some hotel access door locks are broken and parking is sometimes difficult due to passes not working but the price was reasonable and our stay was pleasant. Central location allowed easy access to Science North and Dynamic Earth. Took several day trips from Sudbury and the scenery was beautiful. Many nice restaurants within a short drive.

My stay here was a bit surprising. I had some expectation because it is a “Radisson” Hotel. The staff were very friendly and helpful. Our room was on the 1st floor, which is the ground level, and it was quite dated. The beds were so uncomfortable. I did ask to switch rooms, but I was told that the hotel was sold out for the evening. There is a hot tub in the photos, but it is no longer in use. The hotel did appear to be clean and the breakfast looked to be a good assortment of foods and beverages. I think I would stay here again, but I would confirm where the room is located and how old the mattresses are before I’d book anything again.