Radisson RED Madrid

Check out the full review on the YouTube channel. Stayed for two nights in a Superior Room with Terrace. Hotel lobby, bar and restaurant areas on the ground floor are done really nicely and look fantastic. Check in staff were friendly and professional spoken great English and were always available to help when needed. Room itself was a little on the small side but the terrace and bathroom were both huge. Bed was super comfortable, TV, fridge and coffee machine all worked well. Everything in the bathroom worked well. Noise wise we did not hear any of the other rooms or any traffic noise from the street outside. Breakfast was buffet style and decent with all the usual foods. The bar area was very comfortable for drinks as well in the evening. The martini bar on the room was nice although not open on our visit you can still go in and experience the terrace they have there. Hotel is in a great location in Madrid as well. Would definitely stay in the hotel every time we are in Madrid.

I rarely leave negative reviews, but this experience was extremely disappointing. The lobby gives a great first impression - it looks clean, modern, and well maintained. Unfortunately, that's where the positive experience ends. The hallways are dark, depressing, and poorly lit, with outdated and unattractive decor that feels neglected rather than welcoming. The biggest issue was cleanliness. There were small cockroaches throughout the bedroom, which is completely unacceptable for any hotel, let alone one claiming to be a four-star property. Cleanliness is non-negotiable, and this alone should disqualify it from any higher rating. The air conditioning unit ran constantly and made loud, disruptive noise, making it difficult to rest properly. Housekeeping was also inconsistent. Towels were not fully replaced, water was not replenished, and the in-room fridge was completely empty with no minibar options or basic refreshments available for purchase. For a hotel marketed at this level, these are basic expectations. The gym area is small but visually appealing. However, that does not make up for the overall lack of maintenance and service throughout the property. There is simply no way this qualifies as a four-star hotel. At best, it feels like a one- to two-star property on a good day. hope management takes these concerns seriously because the potential is there — but the execution is far from acceptable.

I thoroughly enjoyed my stay at the Raddison Red Madrid. The hotel staff - Kiko in particular - was incredibly friendly and helpful. And the hotel itself and my room had all of the features I am looking for when traveling for work: a beautiful lounge on the main floor, easy-to-use lighting in my room and well-located outlets for charging my digital tech, terrific service each day when cleaning my room. On top of all that, the location is excellent. HIGHLY RECOMMEND!

Positive: Location Negative: Service lacking no replenishment of water or coffee pods. Mold in the shower, damaged room walls, missing and dirty cushions on Terrace furniture. We paid a premium for the Terrace. C$--- nightly rate was way more than what it offered.

Radisson RED Madrid sits by Atocha, close to the station. Near the Retiro park and the museums for a perfect quick vacation. It’s the perfect place curation. You are central, and let me advise, so in rush our from the traffic you don’t get increased frustration. Best bit: they’re dog-friendly, and our dog welcomed felt. They brought bowls and fuss-free kindness; no problem left undealt. The team stay proactive, sorting small details with real ease. Good place for work and leisure; the whole stay runs like a breeze. Downstairs, the lounge is lively; we kept returning for the bar. It’s handy for a nightcap before heading out, not far. We wished the rooftop terrace was open, but it stayed closed. Next time we’ll check dates; hopefully will be better disclosed.

Just had a brilliant stay in Madrid with my wife. We had a superior room with outdoor terrace which was excellent. The hotel is really cool and relaxed. The bartender called Aaron was great and made us some super tasty cocktails that went down a dream. I will definitely stay here again and would recommend to anybody.

I know Radisson but this one really impressed me! It was my first time in Madrid and this hotel made it a memorable one! Staff in all duties starting from reception, restaurant, room service, even security are really professional and kind. Make sure to get it with breakfast as I think it’s the best international for a hotel. 5 minutes walking to everything you need around even to Airport public transportation. Enjoy!

Service from all staff at the hotel was very good; especially Javi at reception and Andres (I think) at the bar. The hotel itself is lovely; rooms were great; clean, very comfortable beds and the communal areas of the hotel are both welcoming and attractive. Unfortunately, I encountered some issues with my stay - caused as a result of the hotel overbooking on the weekend I arrived. The result was I did not get the room I paid for on the first evening and despite offers of compensation to match the difference - nothing materialised which was disappointing. I do appreciate the effort taken by the team to do their best to ‘make things right’ and overall, we really enjoyed our stay; notwithstanding the inconvenience of having to unnecessarily switch rooms on the second day. I would agree with others- the room I booked had a balcony but it was in a state of disrepair and could do with refurbishment. The hotel is very close to Atocha for taking the airport bus and metro stations. It was quick and easy to walk to most other central areas in Madrid. We paid circa £210 a night over a weekend. I would recommend the hotel though and would happily stay here again.