Radisson Resort Orlando-Celebration

I’m usually the kind of guy who would prefer to give no review than a bad one, but this place left a terrible impression on me. My reservation was given away without notification. Front desk was rude and short with me when I arrived. Got a last minute room with Vacation Village down the street who were awesome! Room was less expensive and had so much space! It was like my own apartment with a full kitchen, washer/dryer, balcony and everything. Still have shuttles to Disney too. It was a huge upgrade and I’m thankful it panned out how it did.

Outside pool area is great. Rooms were newer and clean. Only reason not a 5 star is we arrived at 1am and our room was already occupied by another couple, so we were given a different room. Next night a group of people were booked into our room at 11pm. Good thing we had our night lock bar on. Other then these two issues everyone was very friendly. I think they had computer issues. I would go back again.

The facilities are okay, but in high need of maintenance. Stained tubs, dirty walls, don't carpets that crunch under you feet, elevators out of service, etc. Staff was friendly, though. Pool area looks nice but we didn't have a chance to actually use it.

Amazing place to stay. Highly recommended. Beautiful views, three pools, poolside bar, DJ on the weekend. Bar costs were a little high but they were really good drinks. Room was very clean and pleasant. Housekeeping were on their game whether we wanted them to be or not. Stayed for 3 days of our weeklong trip, honestly wish we could have spent the whole week here.

Had a fantastic family getaway! Service was wonderul. We loved the breakfast buffet, the rooms were comfy and clean. The pools are absolutely gorgeous! My family had so much fun swimming under the waterfall and racing down the slide. The only improvement I can see is that the outside stairwells needed to be cleaned and provide a cigarette/garbage area (some of the guests would throw their cigarettes there). Other than that everything was perfect, and we didn't even get to do all the fun the resort had planned. Lots of activities, games, movies, arcade, crafts, etc. LOVED IT! Can't wait to come back again!

We found roach traps under our bed and our door was broken which left us locked out of our room many times. The staff take a very long time to answer the phones to help guests in need. Their pool is pretty good with a slide, however, I would recommend staying away from the hot tub. It was dirty and unkept. The room service was equally terrible. The food arrived cold and when I called to request more food no one picked up. There was rust in the bathtub and sinks. The service at the bar was very slow and the bar tender was rude and unresponsive. It took almost 15 minutes to run our card and there was only 5 other people in the bar. I would not recommend staying here.

This hotel was very nice and had GREAT amenities. The place had the potential to be amazing. However the service was very poor! We ordered from the cafe that has Pizza Hut and other items and the the guy who was cooking the food 6/19/2013 must have been very popular because the safety officer that was working was standing there talking to him for over a half hour and so was the life guard along with some other staff. It was very unprofessional and also really slowed the guy down with his cooking. There were quite a few people waiting for wraps, pizza and other sandwiches that should have taken very little time to make. We tried the breakfast buffet and the staff was very focused on their task at hand rather than making sure the guests were having a good time. It was almost as if they had blinders on as they were working forgetting that they had guests to help. Besides the service everything was great. The pool was awesome and our kids loved the slide and waterfall. Don't forget about your guests! Without them you will have nothing! Interact with us and we will keep coming back.

No internet, not all the hot tubs (not clean) / pools were working. The ceiling in the hallway heading towards my room was leaking bad. Another guest from a different building said their plumbing wasnt working. Long story short, lots of maintenance issues but nice customer services. Oh! And thank God for the Starbucks and bar! Food and drinks were good.