steven lim
Google
We had a good stay here at the Grande Dame to celebrate the missus's birthday. They upgraded us from a Palm Court suite to a Personality suite - though it seemed slightly smaller, the Noel Coward suite was nicely appointed with a comfortable parlour filled with amenities like complimentary drinks and snacks.
The bedroom was large, if a tad on the dark side, and the lights, TV, aircon and curtains could be conveniently controlled via a pad next to the bed. The room was comfortable, though we did find the King size bed to be too soft, even with the firm Tempur pillows. In fact, the wife and I agreed that was the worst sleep we have had in a while (i managed 30 minutes of zzz), as the sides of the bed were also angled out, which gave the sensation of sliding off if we were too close to the edge. The wifi was also slightly iffy, and did drop a few times.
The bathroom was large, with a bathtub, and the shower area alone was so huge that around 6-9 people could sit or stand in there, if they were so inclined. The bathroom was good looking with beautiful floor tiles, but these were smooth and slightly slippery.
There was 24-hour butler service provided and the young, energetic and friendly staff helped us to get reservations for the Long Bar, as well as confirm our dinner timing.
Breakfast at the Tiffin room was great, with cold food like juices, cereal, fruits etc available at a buffer, while you can order hot items such as pancakes, nasi goreng or eggs benedict off a menu.
Service was great throughout, and a shout out to the concierge staff and the Sikh greeter, who were super friendly and helpful.
We would have loved to do the tour with historian Leslie Danker (who incidentally celebrates another milestone year in March) which includes the Presidential Suite but we did not know this has to be reserved in advance.