RAKxa Wellness Spa at The St. Regis Aspen Resort

This was, unfortunately, one of the worst spa experiences my fiancé and I have ever had (and we've been to spas around the world). We booked massages and looked forward to using the facilities, but the overall atmosphere was far from relaxing. The new “oxygen lounge” was attractive, but it seemed to take space away from amenities that matter most. There was no sauna and very limited co-ed options, which left the facilities feeling underwhelming for a luxury destination like Aspen. On top of that, the hot tub was out of order in the women's locker room, and no day-pass credit or alternative was offered to make up for it. We were offered Marriott points when we submitted our experience to the hotel, which we appreciated, but the spa should have been more proactive. The massages were also disappointing. There was little technique or pressure, leaving the experience below even a basic chain spa. My fiancé opted for a CBD oil add-on, and he described the massage as basically just rubbing in lotion. For a property carrying the St. Regis name, the quality should be much higher. The hotel itself was wonderful and the service elsewhere was excellent, but the spa fell far short of expectations. With more thoughtful amenities, working facilities, and stronger therapists, it could live up to the standard guests expect here.

Absolutely wonderful place to stay in Aspen! Every single staff member made our stay so special! Here is a few special things to enjoy. The list is huge so we narrowed it down 1: Meet Kitty! He is the resort dog and just a love! 2: Check out the Sabrage everyday in the courtyard at 4pm! 3: The bar/lounge is a great place to relax and grab a bite! The chicken soup and the carbonara are THE BEST!!!! Don’t forget the warm chocolate chip and hazelnut cookies for dessert! 4: The bar has a HUGE selection of high end whiskey, tequila, and scotch! This is not to be missed! 4: Check out the other restaurants at the resort! They all have amazing and delicious menus! Thank you St Regis for making our stay amazing!

Overall disappointed with my experience using the day pass. It was over crowded- wasn’t able to use hot tub. The place was a mess with trash scattered on floor and counter tops. They did not have enough towels, the showers had broken parts and missing products. For the price and establishment I would have expected more.

Extremely disappointed, my masseuse, name John, was sneezing all the time, he’s sick and not able to work with people. Massage was bad. He walked around me more time that he gave me a treatment. I’ve got water in my eyes in hot tub, my eyes were hurt for another 2 hours Waterfall outside was freezing, no people there.

My massage therapist Jacob was absolutely incredible. Best massage of my life, and I’ve had plenty all over the world. I have super tense shoulders and Jacob really took the time to understand my concerns and he worked absolute magic on my shoulders, applying medicinal massage techniques and he even showed me exercises I can do at home to continue getting relief and release that tension. On top of all that he was incredibly kind and easy to talk to, making me feel so well taken care of the whole 90 minutes. The rest of the spa is alright. It’s not worth spending the $75 entrance fee (yes, even as a hotel guest you have to pay) because there isn’t even a sauna, but the staff was very friendly and incredibly attentive. The oxygen at 11000ft sure is nice to enjoy for a few hours. But it truly was my experience with Jacob that made the whole spa day.

This place has changed names a few times but continues to be excellent. A great change they made recently was to the relaxation area, where they more than doubled the size of the seating areas and where you can take advantage of the oxygen amenity, before or after your treatment (or both :) )

I absolutely loved this place. I had an amazing Polish masseuse (I’ll find out her name, she had blonde hair) who gave me an amazing facial. I come from Long Island New York and we don’t have anything even remotely close to the quality or even of this oasis. I actually fell asleep for 10 minutes as she gave me a facial. Wow amazing! My face never looked better. It was smooth, relaxed, I could not believe how good I looked. It actually looked like I had surgery done on my face! The hot tub, the waterfall spa pool, everything there was just so amazing. If you go to Aspen, this is the place you have to go for a facial or a massage. Thank you again ♥️❄️🎄 🐇🎿

The spa was wonderful! Great services. Worth the price. Plus, they have the goodest boy Kitty (that's his name) who is always down for some petting!

it's not often i would take time to write a review, especially for a luxury business like the st regis spa, as you'd expect nothing but the best. but so many times "luxury" services are really a bunch of obsequiousness inside a nice building.. not worth mentioning. however, i just had a massage this week from the lead trainer of all the masseuses at the St Regis in Aspen, my apologies his name escapes me.. and this was just next level. It wasn't just a massage, you could tell there was actual training, to the point that it was almost therapeutic or medical level. He also took the time to advise me some of my muscoloskeletal issues, which after years of motorcycle and sports injuries are many. Today i'm wearing toe separators thanks to his advice and it's literally life changing for some of the lower extremity injuries i had.. already can feel the difference. needless to say, i'm so grateful for the extra time, care, and knowledge this professional exhibited. The location was of course great, the spa is awesome as you'd expect at the price.. but the people, make the difference. I wanted to take the time out of my work day to write this in authentic appreciation of this professional's skills, and how well he reflects on and elevates the place where he works.

Couldn't buy a day pass to the spa as hotel guests bc it was "sold out" on a random Tuesday. But if u call in advance? No answer

WOW! Are there even words for this experience?! I had the pleasure of visiting the spa on a vacation while in Aspen. From the moment you walk into the St. Regis doors, the attention to detail is IMMACULATE. The spa exudes luxury and relaxation from the scents to the ambiance and even the soft voices of the staff. I was beyond impressed with the amenities you get access to when booking a spa service. Upon arrival, they give you a tour of the facilities and walk you to your locker where your robe and slippers are waiting. The women's amenities area is lovely with lots of products available. They have a very large and clean locker room, multiple private showers, a steam room, hot tub and cold plunge. One of my absolute favorite areas was the co-ed swimming pool with the waterfall seats. It was f*cking relaxing!!!!! Let's also talk about the co-ed relaxation room! My favorite!!! Complete with club-like couches, day beds, chairs, etc. comfy blankets, reading material, a fireplaces, a snack and drink bar with little bites, hot tea, water & sparkling wine of course. You can even order food/meals directly from the St. Regis restaurant to the relaxation room if you plan on making a whole day out of it. They also have the oxygen available for use if the altitude is kicking your butt like it did to me I received a 60-minute massage from Jaime which was AMAZING! Hands down best massage I've ever received. I could've stayed there forever!! I also got a facial from Zuska -- she was absolutely lovely and we had great conversation. It's a SPLURGE but in my opinion very worth it if you make an entire afternoon out of it. Can't wait to come back someday

Luxurious Spa. Champagne to start. Marvelously equipped lockers. Amazing and cheerful receptions. Alluringly Pampered. Invigorating sports massages. Calming oxygen lounge. Awakening cold plunges. Totally Relaxed. Rejuvenating treatments after a day or week on the slopes. Such a fabulous treat. CHEERS!

Had a very nice massage here on our last day in Aspen. Perfect way to end our trip! I did notice when I was booking the message, it was hard getting someone to pickup the phone, I found emailing was a better way to contact the spa. I loved the oxygen bar! Pros - Plunge pool - Oxygen Bar - Clean - Service

Let me start with the positive. My massage and my facial were both fantastic. The massage bed was amazing. But I can get great massages and facials at lots of places. When you come to a St., Regis Spa, it's the whole experience that you expect to be superior - and it was not. First, trying to reach them on the phone to schedule was ridiculous. I had to call multiple times and leave 2 messages over the course of two days just to get someone to call me back. I arrived half an hour early as the email instructed and the doors to the spa didn't even open until 15 minutes after that. The staff were all very welcoming and pleasant. The facilities were nice but the chairs in the relaxation lounge were not comfortable or inviting. I want to hear, tranquil, spa music from the moment I step into a spa. It provides the ambience that I want from the beginning to the end of the experience. The only place where I heard spa music was in the treatment rooms. The last aspect that totally turned me off was the number of people talking on the cell phones inside the women's locker room and the hot tub area. Even though there were staff walking through, none of the staff asked the customers to get off their phones. Thankfully, I absolutely loved my massage and facial but otherwise I would not waste my money to come back here. I expected a five star experience and got a three star at best.

Great food, great staff, great service. The shower/tub isn't hot sometimes. The valet takes awhile. But not the end of the world.

My husband and I came to the StRegis as our third attempt at our honeymoon. The hotel staff has been amazing, but having just finished our "spa day", I need to write a review for these folks. Renee was phenomenal. Not only a great 90 minute massage, but local sight seeing and restaurant recommendations! She even took the time to write the names and addresses of the places we talked about - how awesome?! She was super friendly and genuine. So grateful for her hospitality in this city. Leslie helped me pick the perfect color for my pedicure and skillfully rescued my feet that were WAY overdue for their pedicure due to COVID. Every staff member here has checked in with me whenever they passed me - how's my day; do I need anything? The COVID cleanliness precautions made me feel safe and secure as well. Thank you all for an amazing experience!! *no pictures... because it's a spa and trying to respect privacy of the other folks enjoying their time here...

On our last day of an extended weekend staying at the St. Regis, we decided to splurge a little more on massages. We arrived an hour and a half early, after check out, but were still allowed access to the spa right away. The staff is incredible, from the check-in, to the attendants, to the actual therapists themselves. The lockerooms are clean and the showers are amazing - their bath products smell incredible and are surprisingly hydrating for a hotel line. The O2 lounge was an exciting and special touch to this Aspen venue, and the lounge chairs were cleaned between each guest as well as spaced far apart. I really liked that there were both gender-specific and co-ed pool rooms, so I could soak in the hot tub solo before joining my fiancé in the waterfall pools. The best part of the day was by far the massage. I had booked a 60 minute and wish I'd done more! My therapist's name was Stoph and he was amazing! He also mentioned that they'd recently received the Forbes 5 Star designation which is amazing, and well-deserved. The massage was completely customizable and Stoph made sure to keep me comfortable the entire time. My fiancé and I can't wait to come back for a massage this ski season!

It was $400+ ($530 actually with the add on of host stones and 90 minutesassage time) for access to small bathing areas and a mediocre massage. The person I had asked me if there were areas I wanted to avoid, and then would not stop pressuring me to massage those areas until I relented. This interaction continues to upset me, weeks after my trip.

My lady friend treated me to my first "real" spa day here while we were visiting Aspen and it turned out to be an amazing experience. They provide you with a nice comfy robe and slippers to wear around the premises as well as your own locker to store your stuff. I made the mistake of not bringing real swim trunks so definitely bring that for the jacuzzi, steam room, and "waterfall" room that you can relax in before or after the massage. We got the 90 minute couples whole body massage...which felt awesome after a long day of hiking the day prior. I don't have much to compare it with but it felt really good to me! They have an oxygen room which we tried just for kicks...decided it's not for me but it's available if that's your thing. They also have a room to relax and drink hot tea which I spent almost an hour in just chilling. After you get the massage, you can access the facilities for the whole day afterwards to enjoy their amenities. We had to get back to Denver so only stayed 3-4 hours but you are definitely welcome to stay longer if desired!

The cold plunge pool is awesome!!! Need to add one to my house now! Spa access also includes a hot tub, steam room, co-Ed hot tub with very splashy waterfalls, oxygen lounge and relaxation area.

I visited the spa two days ago for a customized massage. I've been before but this time the service was above and beyond . The spa attendants were fantastic and always on hand the massage by Mike was fantastic as well. I was extremely impressed with my most recent visit.

They never answer the phone, rarely return phone calls, and don't confirm appointments. We were greeted so rudely that we cancelled the 3 massages and 2 facial appointments that we had made 4 months earlier for our birthdays. The wheels have truly fallen off the bus at Remede Spa. I do not recommend until they are fully staffed and under new management.

This spa is amazing! I've been to various St. Regis spas and this one is the best out of the others I have tried. Everyone here gives wonderful customer service, going over and beyond making you feel absolutely special. Jomari is always smiling, super friendly, and very sweet! He's from the Philippines. He took his time to tell me about the property and introduce me to so many lovely people that work here. Jomari has such amazing energy and such a kind soul. Also, Ryan is the attendant to the woman's locker room. Another super sweet, smiling, lovely person who really goes out of her way to make you feel special. To be honest, I met so many nice people I'd love to mention, but I'm drawing a blank at this particular moment. There's two women from Jamaica and for the life of me, there names have slipped my mind. But their customer service is wonderful. I think I'm forgetting names because I had a spectacular massage from Lee Ann Reed. Lee Ann really knows what she's doing. I had taken a bad fall while skiing. Lee Ann really worked her magic. I also got 3 enhancements which included a conditioning scalp treatment, foot reflexology with a paragon wax, and dry brushing. I am so relaxed, I think I'm in heaven! I'll be sad to leave all my new friends when I leave in a couple days. But that only means I need to plan to return soon! Thank you Remede Spa, you deserve more than 5 stars!

Lovely spa located within the St Regis in Aspen. I've visited this spa on numerous occasions and I've always been pleased. They have a jacuzzi and steam in the women's locker room and then a joint jacuzzi in a coed room, which is wonderful if you're having a couples massage. They waiting room has healthy snacks and tea and there is an oxygen lounge for you to rejuvenate after your traitement. Treatments are expensive but always top notch. The beds are heated, which is a nice touch after a day in the snow. Be sure to book in advance, especially during the holidays.

I just had the worst massage of my life at the Remede Spa. I booked a 60 min full body massage. The male masseuse stayed on a tension spot on my back for 45 min of the massage. Not massaging my back but holding certain pressure points and making me do exercises. He only asked me if it was ok that we spent that much time etc after it was over?!? I don't watch the clock as a masseuse that's his job to time it correctly to give the full body massage I booked. My legs are aching from strenuous hikes the last two days and he didn't touch my legs AT ALL. Completely missed the mark on massage and service. The supervisor then only offered a small discount and some bath salts. This experience ruined my last day "relaxing" day that was supposed to be spent at the spa. Annoyed with the service and the handling of the service. I would not recommend.

Remede was always my spa of choice. I recently recommended them to a personal friend and client but when they called to ask if his appt could be moved back 15 minutes, they made a mistake with the original appt time and denied that the original appt was at 12:45. NOT 3:45. They said I must be my fault. I physically went in and showed them the confirmation email. Without apology, they asked if I wanted to reschedule. 12:45 was the only time my client had available so I said no and didn't make a big deal even though it was a big bummer and the spa receptionist was aloof. I thought that was the end of it until the $400 charge appeared. I sent an email as well as called. Nothing. No call. No email. No reimbursement. No apology.

I really don't understand the negative comments this spa gets! I read them before I went and was kind of nervous about going, but I found none of them to be true with my experience. The staff was helpful in every way possible, everything was explained to a tee. My experience with my therapist was amazing, she hit all the points I talked to her about plus more. All of the falls and pools are on timers so you turn them on for as long as you want. Really a remarkable place, I'm going back again before I leave.

Virginia, an wonderful employee at Remede, is an angel who treated me like family. I'm pausing my Aspen holiday to let the world know that this is an amazing spa and whatever they are paying Virginia, it's not enough. She is kind, generous, hospitable and when I went to her while not feeling well she fixed me right up and made me feel like I was right at home. Thank you Virginia, you made my stay at the St. Regis special and for that I'm grateful.

Just wow. Break Taking every time. This review is only for the manicure and amenities but I look forward to trying the massages, facials, and pedicures too every visit! With each service you have all day access to the steam, tubs, sexy coed waterfall area, oxygen with fireplace and champagne/snacks, and pool! I never wanted to leave. It's a treasure and so relaxing after vigorous activities. My manicure was worth every penny. Sweet lady who was attentive and so helpful from start to finish. The front desk staff was the best! Big smiles and made sure I was comfortable and happy from when I checked in to when I left. I ran into autumn later and she remembered me and made me feel special. Every aspect was just perfect. Piece of heaven. Not to mention live music playing in the lobby upstairs when I left and fire pits outside- rumor has it... S'mores too! I'm obsessed.... My true love ;)

Arrived excited to refresh after skiing for several days while fighting a minor head cold. When I told the therapist I was a bit under the weather her eyes widened and she told me it wouldn't be "safe" or "fair to others in the spa" for her to do the treatment as I could still possibly be contagious. Meanwhile, she invited me to use the hot tub, sauna, and oxygen room - all highly public areas where my germs could easily spread. Now that she had me all freaked out about infecting others, I decided to just wait for my sister who was getting a treatment at the same time in the oxygen room, but when I asked for assistance the very stressed out front desk attendant (who was assisting no one) asked me to hold tight and then never showed up. I finally received help after asking two more people. The oxygen relaxation room is pretty amazing - super cozy with faux fur blankets, a fire, and lovely leather beds/recliners. It was fun to literally get hooked up to oxygen which helps with the high altitude. The rest of the spa is well appointed with snacks, tea, a nice single sex hot tub/cold plunge, sauna and then a co-ed waterfall room. I can't comment on the treatment because it never happened, but I'm leaving feeling like Typhoid Mary which feels unjust. I'm not coughing, hoarse, sneezing, wheezing, flushed, or showing any major signs of serious illness. The spa looks lovely, but there is an odd, uptight energy to the employees. Very all-business instead of helping guests get into chill-out mode. Feels like more of a factory than a place of bliss.

Heavenly indulgence! I agree with the other reviewer that the pool with the waterfall is a bit underwhelming in real life (not as nice as the picture, and when the waterfall is on, it's SO LOUD you can't have a conversation). I liked the oxygen lounge, Jacuzzi, and steam room. The valet was also free, which was certainly nice. Why one star off? As I was discussing my facial with the aesthetician, she said that she was going to focus more on moisturizing vs. deep cleansing, and was I ok with that? Sure, of course. WELL -- imagine my surprise upon checking out that the moisturizing facial ended up being about $50 or $75 more than what I was expecting to pay. In other words, when she said, "Are you OK with more of a moisturizing facial?" she did NOT mention that it was a DIFFERENT SERVICE that cost $75 more! I just assumed (and I think anyone would?) that it was simply a different version of the facial I had signed up for. She said it so breezily, so nonchalantly, that I thought she was simply telling me that she was going to focus on something else vs. what I originally requested. IMHO, if the new treatment you're suggesting to a client is going to be more than what they were expecting to spend, you should inform them in advance of this. Sure, in the grand scheme of things, $75 is no big deal and it's the St. Regis after all, but it's just the principle of it that annoyed me. I felt swindled at check-out, but didn't say anything, since the facilities were so nice, the rest of the staff was so nice, etc. In sum -- you should go! But if they start to "suggest" stuff, be sure to ask outright if it will cost extra (assuming that the extra cost might come as an unwelcome surprise)

This spa is part of the St. Regis Aspen, where we got to stay during a recent long weekend getaway. I came here on two consecutive mornings, as a treat to myself and my constantly-aching-shoulders. If you like spas, you surely won't be disappointed with this one! My first treatment was the Chocolate and Champange Body Facial - they first exfoliate and then use a chocolate-based mixture as a mask on your entire body. I liked the exfoliation park - they gently scrub your skin all over before applying the chocolate mask. The chocolate mask part smelled nice while she was applying it, but then everything got really sticky, really fast! Then they wrap you up in a cocoon of blankets and put paraffin wraps on your feet and give you a heavenly scalp and face massage - I loved that part!! After you wash off the chocolate mask, she then applied a chocolate-scented lotion. I would have given this place 5 stars, except for this part - I was supposed to get a 30 minute massage at the end, but it really just ended up being lotion being applied to my legs and arms - not a massage at all! My second treatment here was the 90-min Customized Massage. My masseuse was really great - constantly asking me if she was using enough/too much pressure, and working on tension spots (of which I have many, apparently) on my back. She also did some stretches of my legs so this wasn't just a frou-frou "light" massage. Feet paraffin wraps again, and a short scalp massage, then she applied a scalp/hair conditioner at the end. The services above were expensive, but this is at a super fancy spa at a fancy hotel in fancy Aspen. The facilities were nice too - there were small hot and cold tubs, and a pretty intense sauna room. The waiting lounge was large and stocked with fruit, water, tea, trail mix, and cookies. There also seemed to be champagne upon request (another Aspen "thing" - the abundance of champagne!). They also had an "oxygen lounge" next to the waiting area where you can get hooked up to oxygen machines and relax.

I was coming through Aspen with Bike Tour of Colorado, when I scheduled massage I thought it sounded expensive. It's more tan a massage, it's an experience, best massage I ever had, amazing place. Allow an hour before or after for steam cave, hot tubs, and cold water pool. I'll be back !!!

This facility is beautiful - the pools, steam and ladies facilities were great. My issue was with our services. My girlfriend and I had 90 minute facials. I had issues with my service (there was ZERO pressure on BOTH the neck, arm, chest, shoulder and facial "massage" I asked her to increase the pressure FIVE TIMES and she didn't. So about half of the facial time was spent just having oil gently rubbed on me in a circular motion - where as my girlfriend received a full neck, arm and calf and foot massage with deep pressure that she said was amazing. I had also asked my therapist to tell me what each product was in case I wanted to buy some of them and she did not do that either). I was SO disappointed. But the reason I'm upset is because when I let the front desk (Erin) know that my service wasn't up to par and didn't include massage - she didn't seem to care. She did not apologize. She just said "well, I can take 20% off but other than that there isn't much I can do". I don't even care about the money part - it was just her cold response and lack of apology or any intention to speak with the esthetician to make sure she is properly trained on the facial protocol. Absolutely unacceptable for the $700 that was spent here - and in fact just plain unacceptable at any price point. For this reason we will not return to the St. Regis. Ever.

A truly luxurious and pampered experience! They have thought of everything here...complimentary champagne, tea, snacks. Fully stocked locker area for getting ready after your service. The sauna, hot tub and caves were supremely enjoyable as well. Staff is kind, considerate and very pleasant.

Staff went above and beyond to make reservations and scheduling very easy. Took entire office up to Aspen for a business trip, this was one of the perks they got - and everyone enjoyed the experiences they had the whole week, including my wife. Staff took great care of them during their services - very open and friendly. Facilities are up there with the Broadmoor.

I recently had a major injury to my leg, rendering me unable to ski. My husband and I had already planned a ski weekend in aspen, so we kept our reservation. I love to ski, and have been doing it all my life, it was tough for me to miss out on the best day of the season. The staff at Remède were amazing. The massage made a huge difference in my back pain from the crutches, and I was able to use the pool and fitness center for physical therapy.

If I could give the Remède spa customer service negative stars I would. Three of us arrived for a spa day only to find out the spa had gotten the reservation date wrong. We pulled up our confirmation email that had the correct date etc, to which they acknowledged, but said they were fully booked and could not accommodate or fix the problem they caused. We took off a day of work for this and we are extremely disappointed that this was the case. We all make mistakes, but how Virginia at the front desk, handled it was beyond rude. She snapped that the mistake wasn't theirs, but failed to provide any proof for the excuse she was using to counter the confirmation email we received from them. She did not apologize once until I asked her for her name, which is an obvious sign she only then started to care. We had to reschedule our plans, and couldn't even get us the treatments we had originally booked. After we made it clear this was absolutely ridiculous, she offered to let us sit by the hotel pool - which wasn't even possible as it was completely full. Had she been apologetic, understanding, or offered a discount for their mistake, we would have found that much more reasonable. Everyone is always so friendly in this town, but she unfortunately ruined this spa for us. Will keep everyone posted on if they resolve any of these issues.

Must admit I was disappointed in this Spa at the St. Regis . Booked 2 Enhanced BATHS and 2 / 90 min. Massages. (Celebrating with my daughter) scheduled in the afternoon, received a message 1st thing in the morning that they were sorry but their baths were down. They offered to reschedule another day or offered an enhanced reflexology treatment. We accepted the reflexology treatment. Arrived at noon, surprised the spa was decorated with an older feel, didn't feel fresh. We were greeted and shown around, friendly staff at the front desk. My massage was good, I enjoyed but I did feel she talked a bit too much about herself personally. (Without me asking anything) she went quiet about halfway through. My daughter said her massage was just okay. :( Afterwards we met back up for our champagne and chocolates, nice chocolates. asked to have the leftovers wrapped up to take with us. They said, of course we'll have them waiting for you at check out. They never offered or reminded us at ck out. Personally feel they should have at these prices. Service felt off all day. Showers not clean, my 2nd one the drain was backed up with hair, yuck. Shower curtain half hanging. One sink in the bathrooms sprayed me in the chest & neck. - SHOCKED that their products in the dressing area were Sauve and Secret! Really...I don't like that the blow dryer don't have attachments, as not to burn ones hair. Of course, I brought everything I needed but at $450 each I feel this is unacceptable. We did like the hot - cold pools. We went to the outside pool for 45 min. Small pool for such a big hotel. Never acknowledged by pool guy, never asked for help with lounges. Spa girl forgot to bring out our beverages. Service just overall off this Sunday the 17th. Overall, just so - so Would I return, probably not, didn't like the ambiance, or the lack of attention to details in service.

Fantastic world class spa experience and massage at a cost of approximately $350 / massage including tip for an 80 minute massage. So enjoy

I have had a ton of massages, from cheap, hole-in-wall ones to expensive ones at 5 star resorts such as this. But the one I had here was worth every single penny! My massage therapist was Clara, and it was probably the best massage I've ever had. Never once had to tell her to go easier or harder, she was a true professional and I will absolutely be going back to her again! The spa itself was nice too, no complaints but the massage from Clara was the true gem.

Pretty amazing and they have a sedation lounge where they hook you up to oxygen tanks for those of us who suffer from altitude issues. great place to unwind.

We were very disappointed with this spa. I had a facial and it was nice. My partner had a 90 minute massage & said it was ok. For the price and the St. Regis name, we expected much better. The jacuzzi was warm not hot. One of our shower's didn't drain. On and on. The entire place is in need of new tile & a facelift. There was no hair gel or hair products period except a nasty cheap arrisol hairspray. Also, cheap Costco toilet paper!! Really, for a $650 for two services? The spa is okay- but not for the upscale brand or $$$.

I took my mom here as a special indulgence! I've worked in the spa industry for 20 years and have never had a more extraordinary experience. I met the spa director Irisha who was beyond delightful. My therapist David was pure magic. My mom said Matt was a body and mind reader! And to polish the whole experience Aida the locker room attendant anticipated every little detail without every being intrusive. She is a delight. Make sure to say hello!

A MUST! Excellent spa. Oxegen room is so relaxing and wonderful. Beautiful facility and locker rooms. Comfortable and cozy massage beds and rooms. I have had many great massages there, though I did have one bad massage where my masseuse used elbow and back of arm for nearly 50-75% of massage , which I find unacceptable for a 250$ massage. That said, make sure to tell masseuse not to use their arms and elbows too much if that is not something you enjoy.

My wife and I went here for a couples massage recently while on our honeymoon. The staff was very professional and gave an amazing massage to us both. Cost was $330 and we gave each masseuse $40 tip because they were so good. We were told that remède spa was the best in aspen for massages and they did not disappoint!

I expected more at the St Regis. I have been to several spa destination locations and was looking forward to the St Regis at Aspen. The massage was amazing, Stevie was the best. The oxygen room was good as well. The support staff however was just ok. Everyone seemed a little too preoccupied either talking amongst themselves or unapproachable and not warm and fuzzy. I would go back for another massage from Stevie and the oxygen room alone.

Went with some friends for a relaxing day at the spa, after a long day of skiing. Two of my friends and I went to the reception desk to check in and they had changed all of our appointment times without notifying us. They offered to let us use the amenities as the new service times did not fit our schedule and we were very underwhelmed. The woman's steam room was not working, the pool was not warm and did not have the lights or waterfall like the picture showed. The oxygen room was unattended and we couldn't find sterile nose pieces. We then ordered food which was cold and they messed up the order. Needless to say, I would not recommend this spa; it does not match the level of the hotel.

I have been a consistent customer at this spa for the last couple of years, taking large groups of girlfriends to spend the day of massages and lunch and haven't had a complaint up until now. I called a week ago to book massages for 7 people on New Years day. I was told they were wide open on their schedule but another person would have to call me back because of the size of my party. I received a call later that day from Natasha and was told that she would have to call me the next day because she was going to have to see about getting more therapists in to accommodate us. She called me the next day with some questions and said she would call me back again. I didn't hear from her for a couple of days so I called the Spa (Saturday) and was told Natasha was off until Monday but someone else would call me back that day. I called them a total of 4 times and as of today, I have heard from no one. If they couldn't accommodate my request, they should have had the courtesy to just say that and I could have tailored my request to make it work for them but now I am not even interested in going back to their Spa. They obviously don't need my business.

Very average for the price. The steam room wasn't working, the waterfall pool was very underwhelming and they put the heavy sell on us to buy spa products on our way out.

Massage by Brooke was perfect for jet lag and high altitude acclimation for my sore muscles. She is the best!