Manish N.
Google
Avoid the Ramada Belize City - A Disappointing Stay
My recent stay at the Ramada by Wyndham Belize City was deeply disappointing and fell far short of expected standards, especially considering the brand reputation.
The problems started immediately at check-in. Despite booking the room using Wyndham Rewards points, which should cover the room regardless of occupancy (up to the standard limit), the front desk staff insisted on charging an extra fee for the additional guests in our party. This is incorrect policy and resulted in an unauthorized and frustrating extra charge.
The hotel's environment was also unpleasant. The entire lobby area was noticeably smokey due to its connection with the on-site casino, making the common areas feel stale and uncomfortable.
We made the mistake of trying the on-site restaurant, and the experience was abysmal. The service was extremely slow, making a simple meal feel like an hour-long ordeal. Worse still, the food quality was very bad—it was barely edible. I recommend avoiding the restaurant entirely.
Finally, the room condition was unacceptable. The general state of the accommodations was poor, and most alarmingly, there was visible mold in the bathrooms. This is a serious health and maintenance issue that needs immediate attention.
Overall, between the incorrect billing, the smoky environment, poor dining experience, and the badly maintained, moldy rooms, this property is in dire need of an overhaul and significant staff training. I strongly advise potential guests to look elsewhere.