Ramada by Wyndham VetroBlu Scarborough Beach

The room we booked was one of the 3 bed split levels apartment. The price was very high. Unreasonably more expensive place than many lovely places we stayed around the world. No pool and very small gym. No common facilities. Don't bee fool with the image of a larger gym and roof terrace. That's for the residents. After I have asked what constitutes as the resident ( we stayed 10 days) the receptionist did not know. In a nutshell: place need a really good cleaning. It was filthy. There is a significant evidence of the poor maintenance. Chipped flooring. Permanent stains all over walls, floors. But there are uncleaned surfaces everywhere. Toilets, kitchen, bedrooms. There were hairs on the floor and accumulated multi-layered dust everywhere. The very first day we had reported it and they have sent someone to clean. It was only somewhat better. We actually asked for a mop.Other people we knew staying in this place shared the same concerns for the unclean rooms. Washed glassware was shockingly dirty and found hair amongst the plates. Over the Good Friday and Easter Sunday - no room services provide. That's ok, but please leave some towels, coffee pods for those days. Guys - for the price you are charging - This is NOT good.

Everything was ok. Pleasant experience checking in.Booked 2 nights for One Bedroom Business Queen which stated comes with 1 Queen and 1 Sofa Bed. We used the sofa bed as well as the heater was direct to it as we are chilling watching TV.The next day we were informed that there will be charges of $50 per night as the housekeeper found out that we use the sofa bed.This should be communicated earlier as there will be extra charge for using the sofa bed, else please don't state 1 Queen Bed and 1 Sofa Bed as part of the offering.Parking is limited. Can park by the roadside but please be precaution as it is very steep road.

Staying in the Penthouse (room 58) for the third year in a row, and it's disappointing that the roof above the balcony is still broken (for the 3rd year running). Admittedly the wind howls through this area and has been very noisy each year (and obviously destructive to the roof) which can not be controlled, but the roof and various parts of this damaged ceiling flap in the wind and can be quite noisy making it hard to fall asleep. Besides this, the hotel is wonderful with great beach views, except for the single elevator sometimes taking a while to arrive. I did ask reception when they gave me the keys if it was the room with the broken balcony roof and they said it wasn't.

The location was excellent. Very close to beach, bars and shops and the view from the balcony was lovely. Unfortunately that’s where it stopped, for the price of the rooms they were quite disappointing. We had a 2 bedroom apartment, the carpets were very dirty and stained, the foyer and room smelt like cigarettes (even our clothes came home smelling of smoke). Only one of the single beds got made up the other left completely messy. There was no aircon in either bedrooms only in the main living area which didn’t cool the rooms. This hotel needs some improvement.

It's a apart-hotel, not fancy but it's in a great location and with all amenities you can have in the room like the kitchen, fridge, laundry available. The room is very spacious though.

Location is quite good, close to the beach, and the room space is good and very enjoyable. But we got an electric power accident, which the whole block is in dark from a night, and still out of power on the next morning, which actually impacted our travel experience, however, the hotel is really accountable and refund for the night!

From the outset this was a very poor experience. |On arrival the receptionist was rude and there appeared to be a significant language barrier. She had no patience with her new guests on our arrival.||Our floor was covered in stains in the carpet as you exited the lift.||Within the apartment there was a cigarette type odour, the toilets (2) had no body wash within the dispenser. Some of the bedroom side lights didn’t work. The windows were filthy, both inside and out preventing what was an awesome view.||For the price we paid the standard was just not there. A global company providing an alleged quality stay was a far stretch.||Not impressed at all.

While the location of this hotel is excellent, just a short walk from the beach, bars, and restaurants, our experience was mixed. Upon arrival, we were greeted by a power outage affecting the entire building. Although this was beyond the staff's control, it was frustrating after a long journey, and we would have appreciated a heads-up beforehand, we could have delayed our arrival. The room itself could use some attention. It wasn’t as clean as we had hoped, with the A/C emitting a musty smell. By the end of our stay, I developed some nasal congestion (something that’s very rare for me). Additionally, the lounge had white stains, and the walls were marked and generally appeared worn and grubby. While we loved our time in Scarborough, this hotel definitely needs some TLC to match its prime location.