Ramada Plaza by Wyndham West Hollywood Hotel & Suites

Parking is pricey at $50 per day although it's a covered, secure garage. Housekeeping upon request. $300 security deposit on a card is required. Some staff are excellent- and the rest should not be working in hospitality. Out-dated phones and carpeting, broken light bulbs and fixtures (VERY DANGEROUS), furniture could get an upgrade. No screens on windows. Some rooms have a balcony but most don't. Lofts are very nice, unique, and trendy, with the bathroom being downstairs. Cleanliness - not too bad, dust accumulates from rooms being empty but overall in my opinion, decent enough that I would rebook in the future

My second time at this property, and will def not be my last! The location is easy access to so many things, with a Trader Joe's conveniently located across the side street. The staff could not be nicer or more accomodating. I would recommend this to anyone who wants to experience Weho with the ease of walking distance to so much!

Great value in a very convenient West Hollywood location. The Front Desk Team was exceptional—responsive, accommodating (including early arrival), and made our extended stay easy. Clean, comfortable room, easy check-in/check-out, and reliable Wi-Fi. will stay again!

Came into West Hollywood for a concert at the Whisky a Gogo which is why I chose to stay here. For most part room was good. No hot water for shower in the morning. As mentioned, parking is $50 which idk if it's reasonable for the area but I was there NYE. Trader Joe's directly across the street. Room had fridge but no microwave. No breakfast which wasn't a deal breaker considering the area would've been nice. Interesting characters staying at hotel...use your imagination..is it or isn't.

The Ramada West Hollywood has become my "go to" Hotel of choice, when visiting family. Great value. The staff is always accommodating and responsive to my needs. The room is always clean and fresh, A/C set at an appropriate setting, and room amenities to my expectation. Something i have noticed on each visit is the quality of guests. My experience has show a nice eclectic mix of both citizens and foreign visitor (guests). Everyone is always friendly which adds to the experience.

The room was nice and clean, though it is a little outdated. The laminate floors were clearly worn out and scrapped, and the furniture was the cheap type you find at a Big Lots store; but at least the bed was comfortable. We were told right up from that room service needed to be requested 24 hours in advance…but they’d be happy to provide new towels as needed. There is an automatic $50 fee per day for parking…

My son and I needed a reasonably priced hotel to stay in as we toured college campuses. We had NO experience in L.A., having come from a little country town in the South, we had to rely on our research from the internet … SO glad we did! This hotel is not fancy and needs a makeover, but we expected this at our price point. What was important to us was the *safety* and service, both of which get 5 stars from us! We felt very comfortable here. Staff went out of their way to make us comfortable. The hotel is a few feet away from a bus stop, grocery, pharmacy, and a lot of cute little shops and restaurants. We would DEFINITELY recommend!!!

Had a really nice stay for four nights at the hotel. The review average is too low. It’s true the interiors are dated, which is reflected in the price. But it’s easily made up for by the fantastic location, the pool, and good vibes. I felt totally safe and the room was clean. Lots of healthy food options right outside. Would go back!

It was clean, it was basic, and the location is excellent, very close to a bunch of restaurants, and if you've got a car, to the Sunset Strip (you can walk but it's all uphill). The location is the only justification for the room rate, and I'm surprised Ramada is willing to put their name on this property. Vending machines very comprehensive as yes, there's no restaurant and the bar is purely decorative. Pool is small and on the second floor; nice lobby. Beds are comfortable; maid service is by request only, though they were happy to provide more coffee. Beds were comfortable and in-room fridge adequate. Staff was helpful, though when I asked them to call me a cab I got some sort of rideshare with no meter.

Website offered breakfast, was told when we checked in, restaurant closed over a year ago.. Pool was not heated, extremely cold Hotel is very old and outdated, carpets look like they haven't been cleaned in a long time.

Ramada Plaza by Wyndham in WeHo should be ashamed of this property. It is 2025, and the lobby, front desk, bar, rooms, and elevator should not be looking like this. The amount of capital improvements this place needs.. the list is too long! If I could give this location 0 Stars I would, but because I can't, I am forced to give it a 1. I was in shock! Where do I begin?!!! - Front Desk: Not very hospitable or inviting. It has the largest plexiglas or bulletproof division between you and the staff. Like what the heck is this? What have I booked myself into? Am I at a bank? Hated this! This was not a good first impression nor inviting to see. - The Bar at the hotel: Well, there's none. Shelves are empty and closed down. - The Room: We stayed in room 261. Just awful. There's too much to write about how horrible it is. Go to my pictures and see for yourself. The only redeeming quality of this place is location in WeHo. Holiday Inn and other hotels alike have pumped tons of capital into improving their hotels; not sure why Wyndham is so behind on this prime location? Unless this place is fully gutted and remodeled, I would never stay or recommend this location. Please know that this is my opinion and based on my stay 7/3-7/6/25 in room 261 (see pictures). Ok Wyndham, it's time to give this place a full makeover.

Love this spot so welcome and quiet.great place for a staycation needs microwave. But nice and quite and pool

pretty much very tired old place desperately in need of some attention. rooms were bleak and depressing. bathroom lights flickering and over 10 minutes for hot water. I figured after the $50 parking fee I was in for a treat but once inside it was a different story. Time to spend some money and get this place up above a days inn.

Cons - The hotel is very old, and they could benefit from upgrades - They charged me $300 damage fee :s (I know I'll get it back but that's outrageous seeing as how there's already damages) - The pool area was very, very basic - There was no microwave - Their policy is to call if you need housekeeping but their housekeeping staff kept knocking on my door, waking me up (no DND signs available) -The floors had water damage -The towels didn't smell fresh (thankfully I brought my own) -somebody's hair, not mine, was in my bathtub *yuck* Pros -Prime location! -walking distance to many places and restaurants including a Trader Joe's right behind the hotel -they have laundry facilities

Worst hotel experience I've had in a while! Absolutely disgusting for the price. We paid $400 for 2 nights the room was filthy. Plus $50/night for parking. Very old and outdated. It's a good thing I always come prepared with blankets and pillowcases to throw on the bed because the sheets pulled up after the first night of sleeping on it and the mattress cover underneath has this disgusting brown on it. There was also a curly short hair on our pillowcase. I was so uncomfortable. I'm glad we were out doing things and didn't have to be in the hotel other than to sleep because this was foul.

Pros - our room had two double beds, can probably fit four people per room - in West Hollywood; walking distance to a lot of cool stuff - Private covered parking with security: your car will be safe! - I was pleased by the clean room - super friendly and easy check in process - lots of availability for last minute bookings - close to Burbank airport - full bathtub - has AC, TV, room phone, mini fridge, complimentary instant coffee Neutrals - $150 security deposit per room; I assume we get it back when we check out - 11am check out time Cons - $50 parking per night - No complimentary breakfast - No body wash and barely any conditioner left in the bathroom; they should have it filled! - Carpet in the room smells - WiFi barely works

Experience was overpriced and low-mid. First red flag was that parking was 50$/night. We had to sign a no-smoking contract which said that any instance of smoking would result in a 1000$ fine. Non-smoking is pretty standard but having to sign a contract made me feel really uneasy especially after reading reviews about rude staff. With the policies in place, it seemed like a greedy establishment and I didn't trust it. With that being said, we didn't have those problems and we didn't have a bad experience with staff but it did put us on edge for our stay. In order to make sure we complied, we would go right outside the hotel to vape and there were large roaches running all around which made the experience very unpleasant. The ceiling in the room looked like it had some water stains but no noticeable smell. The pillows were comically small. I probably wouldn't stay here again but the location was good for what we were there to do. We extended our trip but ended up booking a different hotel. Didn't try to find out if they had availability for the next night.

BEWARE. This place is a dump that needs to be leveled and rebuilt from the ground up. Had to use their outdated BLINK EV charger for an hour. Which didn't even amount to a quarter of a fill. Then was expected to pay $20 for parking. A SCAM and a rip off.

Not a good service by the manager Flaviu ,very rude and condescending .The company should retrained him.The first room bed had a whole in the middle of the mattress and i got a back pain from sleeping and slipping in the bathroom floor when the water hit the disable chair and all the water went to the floor.I went to tell the manager Flaviu and he was making me feel responsible for choosing that room when in fact it was the last room available.The night manager was kind and found me a great room with a hard bed and i was able to sleep ,even though i had a back pain from the night before.The room was great and comfortable, however the next day there was a horrible paint smell all over the hallway because they were repairing another room.After all of this they were not worth it.

If I could rate a 0, I would. The box holding the shower cap in the bathroom was dirty. I object to being charged for a safe that I did not want nor used. The staff were absolutely unfriendly, unattentive and unhelpful. There is no restaurant. The straws in the room were disposable, unlike what is listed on the web site. The $50/night parking fee. When I asked for a discount as I was staying at the hotel, I was told the garage did not belong to Wyndham. A security guard there said that it does own the garage. The room did not feel very clean and the plywood headboard was a joke. Forget about this place. For what I received, we were overcharged.

Total absolute disregard for customer service. Ice machine down. And they scolded me for trying to ask where I can get my ice. They forced me out. Total disrespect and they made me leave the hotel within an hour. Total disregard and I had to go back driving two hours back home. I'll never stay at a place that I thought was an OK place that was actually pretty cool. No way on this regard.

Unfortunately I was charged $185 from Booking.com, $537 for incidentals (which was returned) AND $235 for the room. That's close to $1000 for a simple room at the Ramada. After days of emailing my bank statements, I'm told that the $235 will be returned except for $50 parking fee. No apologies were given for this mix up so I obviously wouldn't recommend them unless you have a high credit limit on your credit card.

I have stayed at this hotel before and did not have any problems until this most recent visit. Wow, has this place gone downhill. The front desk staff are incompetent at their jobs and made check in difficult. They charged my friend $50 for a parking pass that did not even work. I had to pay another $50 just to get my pass to work because I could not even get into the parking structure. The staff in general are rude, not courteous at all, and made me feel like every problem was all our fault. Yet, they still have the audacity to charge nearly $300 a night for an average room at best with a rusty refrigerator that does not work and light fixtures with pieces of them missing, not to mention wallpaper that's stained and peeling in places. ABSOLUTELY DO NOT STAY HERE!!!!! I certainly won't ever again.

This has been a much much better experience than last time two years ago, really happy I gave it another go. Last time was a bit of a disaster, rude staff, dirty room, double charged etc. This time the staff were friendly and have had no issues like last time. I tried it again as it's got a great location and was very affordable compared to all the other local hotels, about half their price. They gave me a room early at 1pm without an additional fee and were lovely at check in. The room is good, they gave me 417 which does not have a connecting room so it's quieter. Nice view from the window and everywhere in the hotel is much cleaner than my last visit. Four stars rather than five as it is somewhat a budget hotel but will stay here again.

Wish I had read reviews before booking. I travel extensively for work and my stay was one of the worst I've had in many years. We were told we were given an "upgraded" room. After running the AC for 3 hours it began to pour water out of it onto the floor like a waterfall. We called the front desk and they sent up an engineer who told us it was our fault for running the AC "continuously" and not to run it anymore. They then brought us up towels as a solution for the soaking wet carpet. No other rooms were available so we were stuck in a sopping wet room with a broken AC. Managers offer of "compensation" was a $50 parking credit. Not acceptable for a room totaling $384 for one night. After the incident we began looking around and noticed water damage everywhere in the room, floor ceilings, walls. Obviously not the first time this has happend. DO BETTER WYNDHAM. You should be embarrassed.

Okay! So here is our opinion on this old hotel. It was definitely better than what the reviews said. We were so nervous going in that we left our bags in the car and were completely ready to fight for our money back if the room was as horrible as the reviews said. We stayed for 1 night in October on a Saturday. Here is a breakdown down: we were allowed to check in early with no charge at 1pm room was spacious and clean(nothing too fancy, but fine) location was great(we walked and took ride share for reasonable rates) it served it's purpose for my husband and I and was very basic our deposit was $300 parking is $55 p/night WiFi was spotty needs some updating Next time we are in Hollywood I think we will try another hotel. For over $340 for our stay a little drive for better might be worth it! But if you want to be right there it's not as terrible as the other reviews said.

never again ! from parking garage to roomvery disappointed always stayed their over the past 30 years guest paying 50 fee for one night elevator dirty room air not working well bathroom shower not working well Lenny and Peter B

Old dirty and poor crusty service . Carpets filthy for the 70s? Parring is 50 bucks overnight . Yuck just yuck

I recommend you do NOT stay here. Yesterday morning I called the number they have on their website for this hotel to ask what the deposit amount was and the guy I talked to told me there isn't one. I was happily surprised because I'm used to hotels asking for a $100 or $200 deposit. Later that day I went to check in and the employee told me there's a $300 deposit. I was shocked when he said that and I wasn't sure if I heard what he said correctly so I told him the employee I spoke with this morning says differently. Then he got a little attitude with me. After paying the deposit I went up to my room which was 218 and I noticed there was a couple pieces of hair. I'm bald by the way. I can't believe this hotel charges the amount it does for such mediocre hotel standards. I won't stay here again. I chose this hotel because it's walking distance to the gay bars but I now know there's a couple other hotels just as close and better quality.

Okay, this place is nothing fancy. BUT I did feel safe, the bed was comfortable and I enjoyed my view of the pool. You can tell that in its hey day it was really something with a cool bar which is no longer. I liked the convenient parking and the fact that there was a security guard. Room was basic but satisfied by basic needs. Only thing I really wasn't happy about was the fact that the provided Paul Mitchell shampoo/conditioner offered in the bathroom had not been replaced from the previous stay, and they were nearly out.

If you are a TV watcher, don't book here! We were here for a couple days and not one time did the TV work after calling the front desk and was told it was the provider!! Again, if you watch football or anything else, don't stay here!!!

The manager, Sonja R, was horribly rude and combative. They didn't have a suite with 2 beds for us, so when we asked for a comparable solution, Sonja escalated the situation by yelling, threatening to call security, and gaslit us by yelling odd things like, "Are you trying to incite me?" She was crazy. We've never been treated so poorly by anyone ever. The customer service was reprehensible.

Even though the rooms seem a little outdated, they're kept very well. The staff here is amazing and it's very close to downtown. I was just looking back again.

Do not stay here. There are many other/better places to stay. Bad management, useless staff ,unkept rooms ,leaking refrigerators tv didn't work. Stay somewhere else.

It would help if they told you when you make your reservation that the parking is on this street, parking is $50.00 a day and you will have an additional 300.00 deposit on room. But they don't and when you arrive you better have a translator because the fella at the front desk acts like he cannot understand you. Most hotels now are regaining their strength & staff, by offering breakfast or at least well made coffee. Not this place! Status is not everything, customers really do want comfort & amenities.

It's just OLD! The carpets are dirty, the floors are dirty, there is rust on light switches and screws in the electrical sockets. The maids are very nice BUT to have your room cleaned, you have to make an appointment.

Time for a makeover!! I've stayed here periodically over the last 16 years and I always gotten a decent room for a decent price. I'm not expecting plush but it's starting to look unkempt and areas of nasty. I love the location but I'll start looking for a little better quality good deal.

If only I had read the reviews before I booked. The room was moldy. The carpet felt wet. Spider webs from the lamp to the popcorn ceiling. Urine smell. Moved to a different room that at least didn't smell like pee. Management is not interested or concerned. Nice area in WEHO though. Stay somewhere else

The employees were wonderful. I came into town for one evening from Palm Springs for a friend's 65th party. I did not want to drink or drive. I paid $279 for a room, $50 to park overnight. This, I was willing to do for safety reasons. What I was not prepared for was a mattress (king size) room 313 that was worse that a Motel 6 mattress. I finally checked out at 2:45 am to drive 2 hours home or check out in the morning w a hoffific back ache and still a 2 your drive to Palm Springs. I could not believe the condition of the mattress, I believe it must also have been a platform bed, making it worse. I got home at 5 in the morning yesterday and sadly, will never stay again at your location. I have stayed through the years at the Ramada due to the logistics. I don't think the mattress has been changed. In hopes, I tried watching a movie but did not as it was 19.99. Pay Mario Lopez less or just get a handsome man or pretty woman to pitch those outrageously priced D rated movies. I have felt better at a Motel 6 of which I had no choice. There are hotels all over the West Side and I have the funds to stay in them. What a miserable night I had. I was also tired as can be to drive the 2 hours home at 3 am, arriving Home at 5am.

Un happpy with this hotel stay in 2 weeks too expensive everything is paid money . Parking 1 day 50$ and also Tv is 1 movie 19.99$ wifi is 9.99$ i paid one night over 200$ .microwave 1 day 10$ The lady who is in reception front desk . Soo rude really really unhappyyyyyy

WiFi was very bad, the room was pretty outdated and only 1 elevator worked. Also you had to pay $50 a night for parking which was crazy

HUGO!! HUGO!! HUGO!! My car was suffering from a dead battery in the parking garage. Hugo went way above and beyond the call of duty when he not only helped me troubleshoot, but also fix the dead battery with his own equipment. He was humble and so kind! Renewed my faith in humanity and will stay here again just because he was so helpful.

This is a truly awful hotel. The only good thing is the location. My room was not clean at all. There were used bars of soap in the shower, and we even found a lost toy at the base of the bed, which goes to show how un-well they clean. They also still claim to not be doing housekeeping due to COVID, in March of 2022. I will never, ever, come back here again.

I wish I would have checked this Yelp rating before I made my reservation here. Two stars is really being generous. I had TWO members of the front end management staff YELL at me. No joke. They literally yelled at me in front of other employees and hotel guests too. When I asked the associate at the front desk if she saw/heard the way her manager was speaking to me, she said " Yep, he is like that " Not acceptable AT ALL. I have been employed and in store management for Nordstrom for over 15 years. If I ever raised my voice at a client , I would be terminated IMMEDIATELY. Let's just say, I will NEVER stay with Wyndham /Ramada EVER again. This was the absolute worst experience that I have ever had a hotel chain EVER . And to top it all off , my bathroom toilet and bathtub overflowed, and sat there for 2 days with no repair . There was literally feces in my bathtub.. FOR 2 DAYs. All at the price of $285 per night plus $50 a night for parking , AND I got yelled at by 2 associates . Never . Ever . again.

You get what you pay for on New Years Eve in W. Hollywood. We are Wyndham time share owners and used our points for a "free" room. Parking was confusing as the ability to proceed to the second level was blocked. After registering we were informed you actually had to enter the structure from an adjacent street. Not thrilled about paying $40 to park for the night and it wasn't even valet. Room was "relatively" clean, a used bar of soap was left in the shower. Walls are paper thin. We could hear everything the guests in the room next to us were saying and their voices didn't seem to be raised.

Date Of Visit: Oct 29-31, 2021 Halloween Weekend! This place used to be AMAZING! Now it's a dump! The room was dirty with make up on the desk and bathroom. The floor looks like it hasn't been swept, let alone mopped, in weeks! I get that's it's during a pandemic, but that should mean you're cleaning more, not less! The lights in the bathroom are bent out of shape and rusting. The lamp in the sleeping area is missing it's cover and has exposed wiring! We used to love coming here when we visit Weho. Looks like we will need a new place to stay during our visits!

Terrible service. Filthy. Suspended room service. Curtains won't close and room is bright all night. Couldn't sleep. AVOID AT ALL COST!! Restaurant on main level not good.

The manager Flavin Dragomir is the MOST DISRESPECTFUL person my wife and I have ever come across in any hotel, EVER. I attempted to pay with Apple Pay because it shows on google that Apple Pay is accepted, it shows in their credit card payment device that Apple Pay is accepted and there wasn't a single sign that said it wasn't allowed. There were other signs regarding payment but nothing regarding Apple Pay. The manager yelled at us because we did not "follow policy" and we "made up our own rules" and threatened to kick us out and refuse service because we paid with Apple Pay. He did this again when I asked for a confirmation number after he released my $550 that he charged me for 1 night. He refused to give me a confirmation number of my money being refunded and forced me to pay again so I paid $1,100 in 2 minutes under threat of refusal of service. He said, "there is no confirmation number. We don't provide that until you check out" but when I called the hotel and spoke to the executive department they were able to provide one. He lied. At the end of my interaction, he accused me of not understanding English by saying "what you don't understand English", with a very heavy accent in broken English. I was born and raised in California and have perfect English because it's my first language. Someone who speaks English as a second should not be talking to anyone that way. Attached are the pictures of the hotel policy on their website under the policy section and nothing says "no Apple Pay". Attached is also the google listing stating that Apple Pay is accepted. If you don't want people using Apple Pay, don't have it as an option, don't list it on google, and put up a sign! I had to spend 2 hours on the phone with the bank to make sure I wasn't charged. Even worse, I lost my wallet in the parking lot and when my wife asked for a room key to check our room just 20 minutes after we checked in, she was refuse. The customer service here is NONEXISTENT. You're off sleeping in your car.

We have stayed at this hotel previously primarily due to the great location which is easily walkable to restaurants and bars, so we knew to have lower expectations regarding the rooms. However, our three night stay last weekend was ridiculous. In addition to the room being rundown and the dirty bedspread and carpet, we could not access Wi-Fi from our hotel room the entire time. On the first day, we advised the front desk and they said they would have the offsite company reset the Wi-Fi. The next day, we again told the front desk we still cannot access Wi-Fi from our room, but could access it from the bathroom and the hallway outside of the room. We asked for a different room and they advise there were no rooms available. They said they would contact the offsite vendor. I offered for them to give my room number to the vendor since it seemed specific to the room as we could connect in other areas of the hotel. We never heard back from staff or the vendor and we're never able to utilize Wi-Fi. When we checked out, they never asked how the stay was, and never mentioned the lack of Wi-Fi. However, they had no issue quickly processing the charges. Paying that much for a rundown room plus high parking fees, I would expect at a minimum to have working Wi-Fi. I would have also thought they would discount the parking or offer points in an attempt to make up for the inconvenience. Nothing. The great location definitely was not worth experiencing this hotel again.

FIFTY DOLLARS FOR PARKING A DAY!!! To charge people fifty dollars a day to park at your establishment is ridiculous. This should be changed to 20 because it's not even valet parking and the service is not even good. Stayed here for 2 nights and our room was never even cleaned and to be frank the hotel is not that fabulous to be charging that much for parking. I'm assuming customers are being charged that much because there are meters outside and the hotel knows that people don't want to deal with the hassle of moving their cars periodically. Fifty dollars a day is a straight up money grab and to be quite honest it should be considered stealing. Yes no one is forced to park there but to charge your customers that much is ridiculous. LOWER THE PRICE OF YOUR PARKING! And if you are not willing to lower the price of your parking at least make sure that the rooms get cleaned! So much potential given the location, but I absolutely DO NOT RECOMMEND anyone stay here with those parking prices and bad housekeeping service. Also, the lounge chairs at the pool are absolutely DISGUSTING. There are nasty stains all over the cushions and I was not willing to sit down on them once I saw what the cushions had to offer. As a business are you not embarrassed? I doubt anybody that works there would actually be willing to sit and put their skin on those disgusting cushions. I wish I had taken pictures for everyone to see even though I'm sure no one is going to do anything about it. Do better and lower your prices if this is what you are going to provide your customers with.

While the location was ideal, the cleanliness and service was not. I let the front desk employee know that the ceing fan had visible grime on it, and that food from previous customers was still in the microwave. He impatiently said he would tell housekeeping, but no further action or accommodation was offered. This hotel advertises increased sanitation practices during Covid. Hard to believe after this.

A friend of mine flew in to LA to spend Chanukah with my family and I. On a Saturday night, we decided to cruise the town while I gave her the grand tour of Los Angeles, as she had given me a similar tour of NYC months prior. After getting late-night coffee at the Kitchen 24, which sits adjacent to this hotel, we decided to retire for the night here. I've had a bad experience here before, but the hotel was better located than other, more seedy-looking locales. So walked into the lobby to inquire about available rooms. After having a brief conversation with the attendant, he was able to get us a suite for a very competitive price. This encounter was a very sharp contrast to my last visit here, as the worker was very friendly. He even gave us some toiletries on the house, which was a plus since neither my friend nor I had planned to spend the night away from home. We went up, and into our very comfortable room. The place was sizable, and it was clean throughout. The bed was king-sized and comfy. The A/C unit was working at just the right temperature, and not too noisy. For details on the rest, please check the photos I uploaded. We checked out at noon, and proceeded to have food in the nearby restaurant before heading out. We had until 3:00 PM to exit the parking lot, so that gave us plenty of time to enjoy our food and chat a bit. I don't know what this place did for such a tremendous improvement, but I wholeheartedly approve. It was a great experience here, I would repeat.

You will regret staying here. We got seduced into staying here by the great location. It was a mistake. The hotel is old, dirty, and in disrepair. We reserved the largest loft suite with balcony. The first room had sewage back up into the bathtub shortly after arrival. They switched us to another room that was much smaller than we paid for. That room had a malfunctioning air conditioner that soaked the bed. On to room #3 that was filthy. On to room #4. Finally we got a smaller room without a balcony that was not what we paid for with no offer of compensation. By the end of our stay the plumbing was backing up In our room again. I got the desk agent to agree to comp. the parking for all the room problems and having a smaller room than we paid for after insisting they do something. Not surprisingly at check out they still charged me for parking. Ended up being a lot of drama to get the bare minimum they offered credited to the bill. You will be sorry you stayed here.

Way, way, way over-priced. The room and bathroom were very much "average." The gym was closed. There was no continental breakfast (paying $172/night I'd expect coffee and bagles at least!) And making the situation worse --- was a $30/day additional charge for parking. Not recommended.

The stairs creaked like they were going to fall apart and wobbled . We made the joke "watch out for the death trap". upon going to bed the AC unit stared pouring water onto the bed and floor. Sounded like 9 drips every 3 seconds. We complained but it took me going into a rage to get anyone to help. And at this point they didn't not comp $1! AVOID AT ALL COSTS IF YOU SLEEP

I stayed here and the only good thing is the bed was comfortable. Their website represents amenities that are not there. I flew in for 3 days for business and nothing is there, no restaurant, bar or lounge. I did not rent a car as I planned on having my business meetings all there. The phone in the room has push buttons for all of those amenities, including room service that don't exist. I had to reschedule all of my business meetings and figure out how to save the embarrassment of explaining. I'm a business person and have stayed at many hotels, all over the world and never have I ever experienced such a thing. The manager refused to do anything about it and just said I could leave. There would be no refund, even though I was basically stranded there to wait for my flight home. Wyndham Hotels drug me around for three weeks believing there might be a possibility for a refund for fraudulent advertising, and then pushed me back to dealing with the manager. So basically, I would never, ever, recommend a stay at either a Ramada or Wyndham endorsed hotel. Terrible customer service!! Their customer care department did nothing.

Utterly disappointed!!! If you can avoid staying at this dirt box please do. First the young lady working the front desk was extremely rude. In addition to that $30 parking fee per day, per vehicle ‍. I get to my room is was a musty stench as well as a plunger and solid carpet. Of course I immediately requested another room which was given on my to get it and the second room had crumbs and tons of hair throughout the room. I took a video showed the front desk attendant she gave no apology but said she'd send someone to vacuum no one ever showed up. It's cool I'll never book here again