sara kaith
Google
I’d rate this hotel a 2/10 — and that’s only for the decent view from the room. Everything else was disappointing.
From the start, the toilet seat was stained, and the bathroom was unclean — completely unhygienic. There was no hand soap provided either.
The staff, barring a few polite bellboys, were extremely rude and unaccommodating. No one helped us with our luggage during check-in or check-out. When we requested a late checkout, it was denied without any effort to be flexible. Later, when we asked to safely leave our luggage, we were told that if anything goes missing, it’s on us — shocking and unacceptable for a hotel of this brand.
To add to that, the food was below average, lacking both quality and taste.
Overall, the experience was frustrating, unhygienic, and soulless. This is not what you expect from a Ramada-branded property. Would not recommend, especially for international travelers expecting even basic courtesy and professionalism.