Gena B
Google
My husband and I enjoyed our stay here. The first night we arrived, it was very dark and there were ants coming into the room. However, Alonzo made sure we were comfortable and had them spray around the room. This was not a huge deal, as you are in the middle of a rainforest, so bugs are to be expected. However, he was so patient with us and made us feel so comfortable. The food was delicious as well and the guaro sour made by Roy is a must have! This is such a beautiful family owned business and run by a great family. Alvaro, their father was such a sweet and kind man. He has a warm spirit about him and always willing to go above and beyond to make sure you enjoy your stay at not only the hotel but in Costa Rica. They helped us book many tours with transportation. For me, I give Rancho Cerro Azul a 10/10 or 5/5. The internet was great and we had a smart tv with Netflix! I will be honest and say it won’t be for everyone. I love a hard mattress, so beware that if you do not prefer a hard mattress, you will have back problems as the mattress is very firm! I slept perfectly fine but my husband had back pain. If you don’t like ants, you won’t enjoy staying here as huge ants may come in through the doors; which for me, was not a big deal as I was in the rainforest with nature :) Other than that, if you can deal with all of these things, you will enjoy your stay here. We loved having our own privacy and we enjoyed the nature. This hotel is also near many of the popular spots and great restaurants down town La Fortuna. You will be treated like family at Rancho Cerro Azul and always greeted with warm smiles and a Pura Vida. We will definitely be back and will only be staying at Rancho Cerro Azul anytime we come. You have loyal guests in myself and my husband. Thank you for taking great care of us!! ~Pura Vida~