Kenny J.
Yelp
I LITERALLY ALMOST THREW UP WHEN I EAT HERE -- here's why:
We ordered the combo special #3 which comes with a variety of empanadas. Instead of dealing with all the choices of different empanadas stuffings (they have a lot of options!), we wanted to be surprised.
BOY WAS I SURPRISED -- when the next bite of my beef empanadas had a **chewy rubbery texture** to it -- do you know why? BECAUSE -- there were LARGE PIECES OF LATEX RUBBER INSIDE THE EMPANADAS.
After pulling two of them out of my mouth, I found one of the latex pieces with a tip -- was it a RUBBER GLOVE OR CONDOM COOKED INTO MY FOOD?!?!?!?!?!?!?!
And this was no tiny piece that accidentally fell into the food -- BECAUSE THERE WERE MORE PIECES FURTHER INSIDE THE EMPANADAS. We're not talking slivers or a microscopic piece. We're talking BIG pieces of latex enough to make you gag when it's in the back of your mouth.
Another reason why I don't believe this was a one-time mistake? When we opened up the chicken empanadas -- a different variety than the beef one I found the first batch in -- we found MORE LATEX PIECES in that other one too.
I've posted 4 photos of the food and latex in the Yelp profile -- go take a look at them. Seriously, go. I'll wait until you come back here...
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OK, so you've seen the proof, right? Are you just horrified thinking about it? Imagine if you EAT IT yourself!
What was also disturbing was that when I took to food back, they guy behind the counter was argumentative and combative with me. It was perturbing that when I first told him, he didn't call out the cook in the back, he didn't ask anyone else, he just emphatically declared that it was a mistake and not a big deal.
Later he kept asking me what I do for a living -- and asking if I've ever made a mistake before? They are human, he said, we all make mistakes.
Yeah sure, but not mistakes like LEAVING MULTIPLE LARGE PIECES OF LATEX RUBBER IN THE CUSTOMER'S FOOD WHEN YOU KNOW FOR SURE IT IS IN THERE type of mistake!?!!!!!
When I said it could be a condom for all I know, he started yelling at me -- why would we stuff condoms in your food? It is DEFINITELY NOT that. To which I replied, "Is that because you know for a fact that you routinely stuff latex rubber gloves in the food instead and that's ok?" Ok, ok, I admit, that was not as constructive as I could have been in that interchange, but hey, my point stands.
He at first would not get the owner on the phone, stating that Raul was not there and would not be in until much later in the day. I pushed and demanded to get the owner on the phone, since in my opinion,** when you buy food and then ingest latex**, that is not a casual affair.
Amazingly, the owner, Raul, walked right into the store in the middle of our exchange (wasn't he supposed to be in much later in the day?! c'mon!).
Here's the kicker, as they tried to explain that this never happened in the four years of business, that they are all concerned with food safety, and that it must be the glove company's fault...
I RESPONDED: it can't be just the glove manufacturer's fault -- it's also his business' fault. When an employee is preparing food, and pulls his hands out and discovers ***an entire finger tip is not covered anymore*** (we know this happened since the entire tip of a glove was in my food!), they should immediately 1) throw out the broken glove and 2) throw out the food they were working on!
And I halt the entire conversation because the food preparer had come out of the back because of the commotion out front --- with his rubber gloves on.
So I point to his hands -- WHY? Because when I say, "LOOK! TAKE A LOOK AT HIS HANDS! TURN THEM OVER!!!!"
The food preparer shows his hands covered by the rubber gloves WITH A BIG FAT HOLE IN IT -- big enough that his thumb can stick out of it with no problem. They guy came from the back kitchen where he was making more food WITH HOLES IN HIS GLOVE!?!?!?!
Then the guy starts to defend himself saying that the gloves rip and break all the time when he's making the food!!!! -- saying that the gloves are poorly made. Who knows how clean his hands are on the "inside" part of the latex gloves -- which are now intermingled and direct contact with the food itself??!
FANTASTIC! The owner just explained to me he has no clue how it happened, it's a one time thing since they've been in business for years, that they are so careful - - - right when his employee walks in with a big fat hole in his glove (so that missing piece from his glove we saw at that time might be in someone else's empanadas!!!) showing me how it happens all the time.
WOW. I was floored.
The food might taste good if you get a latex-free bite, but NOT WORTH THE HEALTH SAFETY RISK in my opinion. What do you think? You decide.