Belva L.
Yelp
Will start with a positive. If you're looking for somewhere to totally unplug, this is your place! There are no TVs, telephones, ice bucket, radio, hair dryer, clock, microwave or a coffee pot in the room. The room was immaculate inside, but lacked the golden throne, (which had my curiosity peaked & was the ONLY reason I chose the Empress Matilda!!) We did have a gas fireplace. Upon request we were supplied 2 small wine glasses & an ice bucket full of ice. All of the staff were friendly.
Now for the negative. Be sure to read carefully about your room choice as Empress Matilda is on the second floor of a very steep, narrow staircase. And it's a 2 night minimum stay for MOST ROOMS.
Be prepared for a very steep, long, narrow, dirt/gravel driveway leading up to the top of a hill. (I don't drive my car on dirt or gravel!) Parking is again on gravel with no walkway across the uneven grass way we needed to cross to get to the main entrance.
SIDE NOTE: As I said previously, I was sad that was no golden throne. When we asked about it, they said someone broke it, so I'm assuming it was the toilet. It wasn't in any of the pictures.
EMPRESS MATILDA is on the right side of the castle with 2 windows & a "Juliet style" balcony. The room was very warm, so we opted to open the only window that had a screen, and used the fan we found in the armoire. When we opened the window, the sill was full of dead stink bugs.
When I made the reservation, & when we checked in I told them it was for our 50th anniversary (no recognition anywhere of this-a welcome note or something would have been a nice touch.) I asked to have the room freshened a.k.a. clean sheets and towels as we were staying two nights. I also reiterated this upon checking in. When we left for the day we hung the " Please make up our room" door hanger on the door knob. Upon arriving back after our first day out, there hadn't been any freshening of our room, and when we questioned the office staff, we were provided two towels and told they "don't check every room."
No one was ever present down in the pub for service, but there is a bell provided that you can push for someone to come. There is a menu for food but we opted to venture out to Logan & Nelsonville.
Breakfast is provided daily, but isn't served until 8:30 AM. NOT for early risers. The staff tell you what is available for breakfast and then they fill your plate for you. One morning we had a sausage, sweet pancake casserole for the main entrée and the second morning was a corn beef hash casserole. There's juice milk, yogurt, granola, boiled egg, fresh fruit. And on Sunday instead of a muffin, they were homemade cinnamon rolls.
There is a coffee bar with coffee, tea, and hot chocolate that is available starting around 8:00am throughout the day.