Am Paiboon
Google
I stayed at the hotel for 2 nights. I booked the room with hotel’s car park. On my second night, my car was broken into. Frankly, this hotel was far from professional, especially in crisis. As until now 4 days later, the hotel manager still has not contacted me back. However, they were quick to reply and stated that they WOULD NOT take any responsibilities from this incident. The only thing they could offer was free parking until I could sort things out. They forgot the fact that my car was being vandalized on their premises, not on the street.
On the night of the incident while I was woken up by a knock on the door. The reception said that my car alarmed was on. Then we went to the car park, I noticed that the gate was opened and was dark. We found that my car was broken into. The theft took my bag and some valuables. Consider the gate was not locked, the car parked being well lit and CCTV were not available to the reception. This is purely negligence. Frankly should this hotel have protocol in placed like other 3 stars hotels, the theft would have thought twice about climbing the fence. In other words, if you prioritize safety and security during your stays then this hotel is not for you.