Spect Ator
Google
An issue that I've experienced - not once but twice at this store - where I felt uncomfortable by the unfriendly service. This past weekend I went into the store hoping that the service has improved since the last time I was there, but to no avail it was worse. I walked in the store, and was ignored the entire time. I passed by the young staff member behind the counter and received no greeting, until I initiated a 'hello' to him. As I continued looking at the clothing, a group of 3 came in and were given an exuberant greeting and was granted an approach by this staffer. Afterwards, another gentleman walked in and received a boisterous 'hello' by the same staffer. However, as I continued looking at the clothing, the staffer continually ignored me and I simply left disappointed. When I first walked in the store, I noticed that another customer was of Asian decent -as I was - and we both received the 'silent treatment' by this staffer, whereas the other well treated groups mentioned were all Caucasian. I had this feeling a couple of years ago, where I was ignored by the staff there, but was given better treatment to others who were of other ethnicity. I'm not the one to crusade against racial prejudice in the service industry, but I as customer who was dressed well and keen on purchasing clothing was treated like a second class citizen. I hope that the attitude of this clothing store's staff improves on behalf of others. It was truly sad and disappointing to get no proper treatment while 'others' did. I will never go back again, and not sure if I'll recommend it to others.