Danie P.
Yelp
If you're planning a trip to Seward--skip this one and try the other restaurants. The food is good, but the waitstaff are very rude.
We are visiting Seward this spring and we were recommended this restaurant by our hotel. We came in, a table for 2, in the evening for dinner. Our server was polite, if a bit short, and the food was good (chicken and halibut). We were a bit quite and sluggish from the jet lag still, but not bothering anyone and being rather friendly I think. If this were my only experience I'd rate higher.
However, we came back for dinner the next day with my sister and parents who were joining us for a few days on the trip, and it was awful from the get go. When we entered the restaurant, as the hostess began show us to our table, a group of servers by the bar saw my partner and I and stated, "here they come" in a extremely rude tone to the rest of the group, who turned to us. No idea what we did to deserve that. Very hurtful, reminds me of middle-school to be honest. When we got our table we ordered some drinks and apps and chat. When we order entrees 2 of our party got a burger (from the lunch menu by request), and they were very clear that they wanted a plain, well done burger. The exact words were, "plain well done burger, just meat and bun"--it came with mayo, lettuce, tomato, and onions. One in our party had to request a new fork, as it had fallen--that never came. I know from the night before our entrees came with bread--no bread until requested and no oil. One person in our party ordered a soda--never came, so she asked our server for the soda, and the server was very sassy about it (customer service sassy, i.e., nice words rude tone). She was just very unhappy to be there. Not sure what her problem was but all the staff was like that, rude in the quiet way--odd looks, hushed tones, and what have you. We wanted to get dessert but wanted to get out of that place so we didnI've been a server so I don't fault this for rude customers, but we were very polite both the night before and at dinner. I'm curious what it was about us that warranted the rude welcome and treatment, I don't think theres anything that does. I will not be returning nor recommending them to anyone.