Kevin G.
Yelp
As a guest of a business associate, I shouldn't complain or mention price. However, for the prices they charged, I would have expected better levels of service. Now, don't take this as completely a negative review. This is one of those experiences that I believe should be broken down and considered a 1-time event. Others need to be considered and factored in overall.
The food and drinks were very good. Fresh produce and ingredients that are reputedly locally sourced were prepared with limited seasoning to allow the quality of the flavored to be tasted. Many of our group had the schnitzel and none were disappointed. Food rating: 4
The setting and ambiance while a little loud was eclectic, relaxing, and actually fun. A movie screen and stuffed giraffe offset a very extravagant venue but in a light hearted and endearing way. Setting and Ambiance: 3
Finally, the service. There was a senior team member who seemed very much in control of the menu, had a great understanding of the options, and was very attentive to our table. However, he was trying to cover more than half the restaurant and was assisted by a young man who seemed to be working for the first time. On the evening we were there, the restaurant was full and the wait staff appeared overwhelmed. Several mistakes occurred on drinks that were ordered, or they were forgotten all together. Service: 2