L
Google
We visited this place yesterday. The pizza we ordered was amazing, however the customer service was not. The gentleman who took our order was very short with his tone, and then after we ordered, I forgot to order a drink so we placed a 2nd order for my sparkling water. After we ordered the water we continued looking at the menu at all the different pizza choices and admiring the other working who was making the pizza. The gentleman at the till gave the impression he was frustrated that i was not paying attention while he was trying to pass the water i ordered to me. To make note: he did not say here you go, here is your water or anything. He was just holding it there, and then proceeded to swaying it up and down in his hand directly at me which gave me the impression he was annoyed i didn't take my water from him sooner. When we went back to get the pizza when it was ready, another gentlemen helped us. The 2nd gentlemen was polite and courteous and took the time to tell us about the in house made chili oil.
As someone who used to work in restaurants, as a hostess, server and bartender, this is not a way i would treat a patron coming to the establishment. It is too bad you do not have another location, because i would go to another location to support again as the food was amazing, but i will not return to this location due to the service received from the one individual. I hope that this person can get some coaching & guidance on how to properly interact with customers in a polite, friendly and courteous manner.