Lauren R.
Yelp
I will say we were lucky to find this place on Christmas Day when everything else in Zion was closed. Let's say in this small town, there weren't a lot of food options that were open that day besides fast food or the like.
When we walked in, the atmosphere was very smoky. You could literally see this hovering mid height in the room. It was also bizarre because it seemed disorganized, there were other people ahead of us and no one knew who was sitting down or when we'd be acknowledged because the host was taking an order, there were other people that passed by that didn't say anything. Nonetheless, we were already there after a full day at Zion and there weren't really any other options. There's no problem to wait, just acknowledge that you see people standing there. It felt awkward.
We were finally sat down, after the hostess wrangled up and two other parties in front of us at the same time and told us to follow them.
I want to start by saying the food was delicious. We ordered the chicken tikka masala, tandoori chicken, and lamb bhuna. I was surprised that all of the entrees came with rice, because I'm used to most Indian spots where it's all separate. We also got some beer and garlic naan. Absolutely nothing wrong with the food. Delicious, tasty, served hot, fresh tasting. Actually very excellent food.
I would try this place again if coming here next time, but perhaps would try take out, however, it wouldn't be my first choice.
I wish I could give them a higher rating because I'd rather give a better rating, but the service was absolutely bizarre. I wish they will do better. The entrees for my mother in law and myself arrived first, while my husband did not get his order (tandoori chicken) for about 15 more minutes. As tradition, we usually eat altogether until everyone has their plate.
We requested that my mother in law's tikka masala not be spicy. Maybe I don't know any better, but I haven't really had spicy tikka masala from anywhere, but I guess it's possible. I was shocked when she said it was spicy.
It took another delay and back and forth between 2 different servers to exchange her dish, get rice, and we needed some new plates. . They were both confused. It was completely disorganized. We also felt rushed. The waiter was confused when we addressed the concern that everyone's food should usually come out at the same time and not wait 15 minutes for another person to get their food. They were busy. I could understand if it took a while for all of us to get food at the same time, but again, the service was bizarre and it felt like they were rushing us to get out as quickly as possible. By far, as a service experience, I have never been to another restaurant where the service seemed so disorderly, when it seemed there were plenty of servers. It's not like they didn't try to rectify the experience, they just seemed very rushed and like it was an annoyance and there was confusion to them to do so.
The last thing, all 3 of us left smelling so strongly of spices and the food we just ate. This is also the first time we have been to any restaurant where this happened after we left. The smell stayed on our clothes until we washed them. I normally wouldn't say anything about it, because it can happen with any restaurant, but again, this has never happened before to us, and I address my first issue that when we came in, the atmosphere was smoky to begin with, so clearly, their ventilation was not the best.
I wish this place success, because their food is delicious. The service as a whole, left a lot to be desired. Hopefully they can improve on this.