Red Planet Cebu

Me and my son had an early morning flight. My plan was to leave our luggage at the hotel and do a little bit of exploring before check in time of 3pm. We got to the hotel before 10am. But the front desk staff checked us in since the room is already available without any extra cost! Grateful for the extra mile! We were able to rest and freshen up before we started our short vacation.

The room is clean and comfy. The location is very near Ayala center and there's 711 near the hotel entrance. It is 1 hr from airport (max with traffic)(~550 php via grab). Highly recommended if you're looking for a clean place to stay.

Last Tuesday, I stayed at Aseana for the Mariah Carey concert. I chose the hotel because of its accessibility, and I was very pleased with the front office staff — they were professional, always smiling, and made guests feel truly welcome. However, my experience in Cebu was quite different. The front office staff there were laughing and chatting among themselves in front of guests, which I found unprofessional and uncomfortable. I hope proper training can be provided to the Cebu team to improve professionalism and guest interaction. As a General Manager of a resort myself, I always remind my staff to maintain professionalism and avoid laughing or chatting casually in front of guests. It’s important to always uphold a warm yet respectful atmosphere.

Thank you for the warm hospitality during my stay. Overall, I had a pleasant experience and appreciate the cleanliness and service provided. One suggestion I’d like to offer is to consider adding a designated table or area for meals. Having a proper space to enjoy food—whether for dine-in or takeaway—would greatly enhance guest comfort, especially for those on work trips or longer stays. Looking forward to future visits!

This is just a great hotel: an exceptional value. Another terrific hotel, on the same block, just 2 blocks away, is the Quest Hotel. The difference is that the Red Planet offers similar amenities- though no restaurant- for half the price.|The shower was terrific. There is abundant hot water, even in the tap -|so unusual for the Philippines -|The WiFi was terrific.|The bed was super comfortable.|All the facilities worked flawlessly.|This property is no frills, but it completely exceeds expectations.|The housekeeper, Apple, was always extremely friendly.

Avoid this place if you can, horrible noise from the street, not possible to have a good sleep, room renovation is old, air con is super loud. I put my leftover durian in 4 layers zip lock bag and plus a plastic lunch container and didn’t open at all, and only had a quick stay for one night and was planning on leaving early morning, they still managed to scam me 2000 peso for the smell of durian which my friend and I didn’t smell any. Horrible experience with this hotel in Cebu.

Location is great because is just a few steps from the mall, when I got to my room I noticed some hairs in the floor, there is some mold in the bathroom, and the floor from the hallway had tape everywhere I’m guessing that there was a carpet before and doesn’t look really nice… the water to drink from the lobby tasted weird so I didn’t had it. I recommend this place if you are looking for somewhere affordable and close to the mall, staff is incredibly helpful and friendly

You cannot beat this location. Check-in was very smooth and the lady at the front desk was very helpful. Being a budget hotel we did not expect much but we were hoping there was at least a small ref in the room. You enter your room via keycard access but there was no secondary lock from inside the room so that worried us a bit. Beds were comfortable. There is no restaurant on the premises so being across from a mall where you can get food helps a lot. For the purposes of our trip this time around, this hotel works for us. Thank you Red Planet Cebu