Dorian J.
Yelp
I originally moved to Las Vegas in 2009. Fast forward, and it's disappointing to see the impact capitalism has had on one of the natural places on Earth, which happens to be in Las Vegas. For decades, I've been an annual pass holder, even after moving to Southern California in 2015. Never in my life did I think I would get into an argument with a very rude member of the park staff over their policy change.
Back in October, I paid $50 for an annual pass, even though I live in California and only visit Vegas 3-5 times a year. Every trip since 2015, my first stop was Red Rock. However, this time, because I did not have a reservation, I was denied entry. I politely explained that I wasn't aware that a reservation was needed. I asked why they didn't explain that when I purchased the annual pass in October. He said they didn't start the policy until the end of October, so I suggested that it feels like a "scam". After some back and forth, it just made me even angrier because this gentleman proceeded to talk to me like I was stupid. So I cut him off and promised him that I would write this review. It's incredibly sad that they're using the potential park over-crowding as an excuse to bring in more revenue, especially since there wasn't even a big line to get into the park.
I don't complain about much, but park leadership has to do better. They need to train their staff better and, most importantly, take care of the people who have been loyal for decades. It's also unacceptable to speak to a person of color with a condescending tone. My career is dedicated to properly diagnosing and treating cancer throughout the entire state of California, but I was addressed like I was a panhandler. Going forward, I'll be switching things up and visiting the Valley of Fire instead.