laco A
Google
I had planned a trip to Fern Canyon with my daughter, and I was determined to keep her from getting sick after hiking in cold water. So, on May 27, 2025, I made a reservation for August 30-31, two days to stay warm in the cabin after the hike.
I paid downpayment, $112.64 for the reservation and received a confirmation email. As the date approached, I received reminders from Campspot about my reservation, and everything seemed to be in order.
On August 30, I woke up my daughter early and started driving to the campsite. After about three hours of driving at 11:16 am, I received a phone call from Redwood Coast Cabins confirming my arrival. I informed them that I was in Santa Rosa and on my way. I was only a few minutes away from the campsite at 3:51 pm when I received another call. This time, I was informed that my cabin reservation had been canceled.
I was shocked and went to the office to inquire about the cancellation. Two girls were sitting there. The dark-haired girl was quiet, while the light-haired girl informed me that someone else had arrived before me and had taken my spot. I explained that we had earlier confirmed my arrival, had reservations, and had paid the down payment, but she denied it.
As I began to search for proof, I received an email stating that the reservation had been canceled. I asked for the manager, but she said that he was taking a two-hour lunch break and would be shopping after.
She also offered me a tent and a free day’s stay.
Disappointed, I got back in my car and started searching for another place to stay. After a few minutes, I realized that it would be difficult to find a place to stay months ago, so it would be even harder now.
I returned to the office and apologized for my outburst. I accepted the tent offer.
She gave me the tent and said that I could stay in any RV spot or campsite. She also said that I was okay or not bad, but I don’t recall her exact words. She mentioned that she had previously called the police on people, which made me feel better because I had my daughter with me and wanted to be a good example for her.
I left the office, set up the tent, went to buy an airbed and some camping gear, and tried to make the best of the trip.
On the day I was returning home while packing, someone approached me and asked if I knew I had taken his spot. He explained that he had to drive back home because of this. I apologized and told him the story. He asked if I would come back.
Well, I’ve been traveling and camping extensively for many years, all over the world. This is the first time someone has canceled my reservation. And considering the down payment, the confirmation over the internet and phone, and the fact that I wasn’t the first person to experience this issue, I was shocked. To make matters worse, I didn’t receive any reimbursement, so I ended up paying $112 for two nights of camping.
I’m always open to reading reviews, but I think it’s crucial to read them carefully in this case. I believe they are accurate. Additionally, I recommend conducting some research on the area..