Reformation

I had such a great experience at Reformation! Haily was incredibly helpful — she went above and beyond to make sure I found exactly what I was looking for. She was patient, knowledgeable, and had a great eye for styling. It made the whole shopping experience feel fun and easy. So thankful for her help!

Wow! Yesterday I was last minute shopping for a wedding guest dress, and after spending a couple hours at the mall and leaving underwhelmed, I decided to drive over to Reformation for the first time. My only regret is that I didn't start here! What a pleasant experience. I showed up less than an hour before closing time, and the staff was attentive as soon as I walked in. I love the feature of the touch screen where you can see the entire store's stock and what sizes they have available, and you can *add them to your dressing room* to try on. This process made it so quick to see whats available without going through every rack of the store. They also only place one dress of each style/color on the racks, which makes it less cluttered to browse through. Within a couple minutes, my dressing room was ready with all of the choices I made on the touch screen. I tried on multiple silk dresses and they are beautiful quality. I think they are also very flattering. The girl (I wish I could remember her name) was always immediately available if I wanted help zipping, or with a size change. There was someone in the back room that would hear me telling her I wanted a different size and a moment later, the dress would appear before I could even close the dressing room door. I will definitely come back for the customer service alone. The products are pricey but I think the silk dresses are worth it if you have a special occasion like a wedding or formal event. Thank you so much for assisting the impossible task of finding a dress the night before my event!

josie and stella were incredibly helpful and made my experience at reformation easy and enjoyable. will definitely shop here again!!

I was shopping for a dress for my best friend's birthday with a specific one in mind from a few months before. They didn’t have it in stock anymore, but Sophia was so helpful and tried to find me similar dresses. As I was checking out, Sam (the store manager) realized that instead of shipping the dress to NY and risk missing the return policy, they could just ship it directly for me from the store. It was the sweetest gesture, and she even let me slip my friend's birthday card in! They both went above and beyond my expectations, all while managing other customers in the store. One of the best shopping experiences I’ve had. Thank you ladies!

Wonderful place to find a staple wedding guest dress. Adriana was so patient, kind, and helpful with helping me find my perfect dress. I ended up with the Kourtney dress in black. I am normally a 4-6 and went with a 4. Definitely recommend trying on in person! A great, easy shopping experience.

I adore this shop! Haley is an absolute gem, and always so patient and helpful with all my needs. The brand also partners with threadup in which you can sell your gently used clothing/accessories.

I just left the knox/Henderson location and I have never felt like I was inconveniencing someone more then I did when shopping today. I love reformations clothes and have never had a poor experience but these two girls were scrolling on social media and didn’t even look up at me when I was asking about getting a different size. They had their videos playing full volume while people were shopping and didn’t pay any attention to anyone else. I left without making my purchase because I didn’t want to inconvenience them anymore. Another gal was buying multiple dresses for bridesmaids and they had no problem ignoring her. I still love reformation but this was a bummer.

My friend and I decided to check out this store to get a cute Valentine's Day outfit. The store is BEAUTIFUL, and Sam and Amy were awesome! They helped us pick out some really cute outfits to try on and were so friendly and gave us some feedback on how to style the outfits. I can say without a doubt that this was the best shopping experience I've ever had! I seriously wish shopping could be like this all the time haha. I definitely recommend checking this place out.