Popopo1976
Google
Regent Hotel in Beijing.|Around 1hr+ car ride away from PKX (Beijing Daxing Airport), it may vary with traffic condition. It was Ok, we slept in the car.||Check in by a kind lady who spoke better English than I do, her name is Helen Sun (they usually have an English name so to make it easier for foreigners).||Although an ihg Diamond, we were very pleasantly surprised as we did not expect an upgrade to the room category. We were lucky and Helen was very kind.||Got a huge room, a Suite actually. Yes while the hotel is dated, it is very well maintained. New is not always good, I find. Not necessarily.||Iron, iron board, mini bar (1 time complimentary). Doesn’t matter as we had access to Club. Shoe brush. Shoe horn, very handy item to have. Tea. Coffee. Desk with pen and paper pad. 2 toilets in our room ( a full one with toilet bowl, double sink, stand in shower, huge bath tub, Tv and a small one with a sink and toilet to poo).||Went out for food. Lots of restaurant within walking distance 5-15min walk. Came back and found the room to be too warm, uncomfortably warm. ||Went up to Club at 17th Floor. Rooms Division Manager Ms Kelly Wang (王倩女士) listened to me and assisted us. We were then allocated another room which made us very happy. Mrs gave a thumb 👍🏼 up. ||Room: spotlessly clean, comfortable beds, good supportive pillows (even has a pillow menu), bedsheet silky smooth and temp control was just right. Happy happy customers in 731 (from 938). Thank you Kelly.||Toilet, huge. Amenities provided, all good quality but we are used to using our own toothbrush, toothpaste, body shampoo, body lotion.||Location: good. 10-15min easy walk to Wangfujing area.||Lift/Elevators: good. We never had to wait for a long time.||Club on 17th floor (the bottom floor is 1st floor, in the UK it would be Ground floor). We had lovely time there, breakfast was good. Ala Carte menu and buffet available. Afternoon tea set was repetitive, we ordered one set only for 2 of us. Evening cocktails was good, with hot food. Food varies a bit.||Concierge, bell boys all helpful. Language barrier? Yes. But no problem. Translation app is there, we used google translate, no issue. Baidu better, but my google also good.||We had a late check out which was really good for us. Again Kelly assured us that we could continue to enjoy the Club lounge after our check out and lady staff Sara also made us felt welcome. In fact, I would say all the lady staff there was very kind. Sorry cannot remember all your names. Paiseh (see who would understand this word, don’t think anyone in China would. Taiwanese would, for sure). ||Did we enjoy our stay? Yes indeed.||Will we return? Yes, Mrs already planned a trip next year 2026.||Is it expensive? No it is definitely not expensive but it is costly. We pay for quality and we don’t mind at the slightest.||Do we recommend Regent Beijing to our friends and family? Yes, Wholeheartedly, without a doubt.