Regines Hotel

EXCELLENT HOTEL Look, I'll give it to you straight, this place is the bee's knees. Great price. Clean, modern room. Fresh, crisp sheets. Very comfortable beds. Fresh towels. Friendly staff. Great internet/wifi. Close to multiple commercial/restaurant centres. View from top floor room is lovely. Actual visual and aesthetics here exceed those shown in the pictures on Google- it's even nicer. "Big box" hotels just can't compete with this kind of homely, genuine service. It's a small crew that are very professional, and that actually care about you, the customer. After dealing with so many disappointing roach motels over the years, I breathed a sigh of relief experiencing this place. If you are looking for a place where you feel at home, this is it. I stayed here for a week and the service was wonderful. Breakfast was simple, but consistently well executed. Rooms were cleaned regularly. Staff were jovial and friendly in a natural, non-forced way. The people here actually went out of their way to help me with several requests that were honestly beyond the scope of regular hotel service. If you are looking at multiple hotels and unsure about which one to stay at, pull the trigger and try here, you won't be disappointed. I wasn't paid to write this, I'm just telling you how it is.

These are words that come to mind. The rooms are fine, the place is clean and the location is close to the center of town. However, I felt this hotel was missing character or anything special. It seems to be geared toward Colombian couples or business travelers. If they made more of an effort to give guidance to foreign travelers, this place could become something more memorable. As it stands, I can only give it a modest review.

I stayed at this hotel from June 10th to June 13th 2018 and it has a nice view, good breakfast and the staff is nice. However, my door was opened twice with no previous knocking, once when I was sleeping and once while attending a work conference on my computer, so I really felt deprived of my privacy (the use of a "don't bother" sign could help). The hotel's web page indicates that they have an exquisite menu for 3 meals a day: that's completely false, they only serve breakfast. The rooms are pretty loud since the front desk phone rings and you can hear it as if it were inside your room. Finally, on the day I was leaving they told me that although I'd paid 3 weeks before staying with them, through Lifemiles web site, I had to pay again since they hadn't figured out how Lifemiles worked. So, what if I hadn't brought a credit card with me since I already had paid for my hotel package almost a month before going there? They definitively didn't care and made me paid twice and handle the refund directly with Lifemiles.

For an unknown reason, mobiles cannot fast charge. Only traditional charge speed in all the sockets. Shower's hot water availability is limited. Henceforth if hot water does not come out, you should wait at least 30 minutes to open the tap again and get some hot water.

An okay hotel in terms of the price for room - good size room, plenty of hot water, free Internet, friendly staff and okay breakfast. ||Reason for the poor review - the noise from the reception area was so loud - we could hear the TV as if it was in our own room - the room itself was really cold and there were no options to change the temperature in the room, and lastly, it's never great when you're sharing your room with a cockroach.

we had an OK experience here. the room was a bit musty, breakfast was good. Night staff was nice, day staff so so. The real downer was being overcharged $25 for a few items of laundry! Compared to other hotels, the place was old and expensive.

Although this is a small hotel, our room was really big, and had all of the features that you would expect from a much bigger hotel. Really comfortable, really clean, good quality linens etc. Breakfast was very good for both food and service. The helpful staff were able to give us lots of advice and arrange a trip to the Parque Nacional Natural los Nevados, which was good. The location is a little bit unusual in a residential street (our taxi driver couln't find it!), but that was no problem at all as it was within easy walking distance of Cable Plaza and all the shops/cafes/restaurants. Generally Cable Plaza is a much better location than staying in the centre (actually Cable Plaza seems to effectively be the centre now). After all the hotels we had stayed in with unpredictable internet and even less predictable hot water, staying at Regine's was an absolute pleasure. Definitely recommended if you are looking to stay around Manizales.

Small hotel, but I loved it!||Rooms are nice, located at the back, so very very quiet. They have a locker and I nice bathroom. The hotel is located in a nice part of town, very near plaza Cable.||Good breakfast.||Pais 65,- dollar per room during feria de Manizales.