Joy H.
Google
Staying at this beautiful castle is a unique, first class experience. It has grand, historical and elegant features that even a well-seasoned traveler won't experience anywhere else. Among their many features are beautifully decorated, large guest rooms with views of the nearby vineyards and fields; fine restaurants, perfectly manicured gardens; and a spa complex that is out of this world. Even for those who do not wish to do tastings in the regional Borolo and Barbaresco wine country, it is also a fine self-care destination of its own. The spa complex offers massages, a gorgeous pool set into a cave, a salt cave for enhanced respiration, an ice room, and a pretty lounge area with views of the valley. We had a blast sampling their hot-and-cold water filled stone path, designed to increase circulation. With only 13 guest rooms in the castle, we felt like the place was just for us!
Above all is the truly exceptional service that makes you feel like a king or queen in the castle. From the thorough and accommodating housekeeping staff to the friendly and dedicated restaurant staff and the front desk people who will go to the ends of the earth for you while making you feel that it was no trouble at all, these castle "family members" are 5-star people all the way. I would be remiss to not include the general manager, who had an informative, professional, elegant presence, and under whose direction this hotel shines brightly.
Bravo to all of you!