NICHOLAS R
Google
It is a large Castello with extraordinary views, impressive, comfortable period rooms and suites. The reception staff were very helpful and the lady who manages the breakfast room was so kind and helpful. ||The only reason we did not rate 5 stars was because of the unacceptably rude attitude of the maître d when, as the first guests to arrive, we politely asked to change tables. He actually rolled his eyes and flatly refused any of the 5 tables we wanted to switch to saying they were all reserved. At the end of our dinner, which was perfectly delicious, only 3 of those tables were occupied - when I mentioned this he replied that they had received cancellations or no-shows from outside guests…||The building is quite extraordinary with long passageways and narrow stairs to the rooms (there is a lift) and curiously out of keeping leather armchairs and cheap perfume diffusers. The decoration is a little off but the hotel is a must see and we recommend staying here for a unique experience.