noninoo
Google
This was a last minute booking. Resorts are not usually our ‘thing’, but the all-inclusive arrangement suited our needs for this week in the early season. We had an absolutely wonderful time. The resort is so clean, so well supervised and so safe. The beds are comfortable and the pools are exquisite. The regular shuttle to the beautiful beach is a plus. |What makes the Relais so special is the staff. I have never encountered a place where every single employee demonstrated such professionalism and kindness. Hotel work requires a lot of patience, tact and charm. The staff have it in abundance - from the ladies who service the rooms to the lifeguards and the entertainment crew (grazie to “the angel” Gabriele, Luisa, Esteban and crew) to the servers in the dining room - everyone was so accommodating. The service was always friendly and professional. The food in the restaurant accommodated all tastes, and it was very good. Our children tried so many new dishes and loved them all. The kindhearted maitre- Michele and his team ensured that the busy environment ran so smoothly. Always there, always discreet, always attentive. The staff behind the food counters were relentlessly cheerful even at breakfast time. They remembered how we like our coffee, they replenished the Nutella dispenser and managed it all with humour and finesse. Grazie Alesia, Luisa and co.|The bar staff also managed the busy aperativo time with calm efficiency and smiles. The aperol spritzes are an elixir! Many thanks to Anna, Isa, Marco and Andrea. I don’t know how you do it. |A special acknowledgement to Marco at the beach bar who was so welcoming every morning with an espresso and a smile. |All of these elements enhanced the atmosphere and the beautiful sunshine helped too! |We arrived to this resort tired and somewhat discombobulated, however from the minute that we arrived at the reception desk, one had the sense that this holiday would work out. Again, the ladies - Daniela, Ludovica, Emmanuele at reception were absolute pros. From organising taxis to sourcing pool goggles, nothing was too much trouble. Gianluca who brought us to our rooms always greeted us with a smile and a wave is another star. Apologies to all of the other wonderful lads and ladies whose names I forget, but whose easy charm made our stay so memorable.|The Relais accommodates Italians for the most part, but there were French, German, English and our own little Irish family to contend with.|If you are looking for an all night party facility, this place is not for you, but if you would like a family-friendly or a relaxed couples’ break, you will find yourself very much at home.