Relais Montepepe Winery & SPA

From the moment we arrived, there was no warm welcome. No explanation about the facilities, the room, or the surroundings—let alone any interest in whether we had a pleasant journey. We chose this accommodation based on its appealing online presentation. Don’t be fooled. It’s misleading. The images do not reflect reality. The place feels abandoned, with hardly any other guests. There are no restaurants, no bar, not even an honesty bar where you can help yourself with drinks. The only option is to request a glass of wine from the staff. Additionally, access to the spa costs €50 per person—for a very outdated spa and gym. The rooms are uncomfortable and extremely illogically designed. We bumped into things several times. You have to shower in a bathtub that slopes downwards, which is very dangerous and slippery. Adjusting the water temperature is a complete mystery. There is a wine estate, but you don’t get to experience any of it. Tastings are only offered on Wednesdays or Fridays, and no further information is shared—let alone a welcome bottle of wine in the room. It’s not about getting something for free; it’s about the overall experience. The breakfast staff is friendly and does their best, but the quality is lacking. The orange juice comes from a carton, and a fresh juice costs €5—something only mentioned in small print on the back of the menu. One thing that’s not clear from the photos is that the hotel is located along a very busy road, with the constant noise of cars speeding by. You also overlook a gas station. Our “sea view” room can hardly be called that—the sea is only faintly visible in the far distance. At check-out, the staff didn’t asked whether we had enjoyed our stay or wished us a pleasant onward journey. In short: think twice before staying here. Nothing is what it seems.

⭐️⭐️⭐️⭐️⭐️ Absolute Tuscan Dream! Montepepe is pure magic. Tucked between vineyards and the sea, it’s the perfect peaceful escape just minutes from Forte dei Marmi. The rooms are stylish and cozy, breakfast is divine, and the views—unreal. Don’t miss the wine tasting (their white is heavenly). The staff? Warm, discreet, and top-notch. A hidden gem I’ll absolutely return to and recommend it

THIS PLACE IS EXCELLENT!!!!! I like everything about this hotel.The staff is friendly, the pool is clean, there is plenty of places in parking,the food is tasty and the room is great!!! (The only thing that I didn’t understand is the bricks in the trees(It’s not an actual problem,just a joke :D))

I really loved this place! The owner is a professional architect and this is reflected in the ambiance and design of this little gem. Several small lounge areas also allow to chill for yourself if you prefer to do so and look and feel of the furniture and the layout of the whole place show love for detail and the intention to make the guest feel at home.||Service and food at breakfast was extremely courteous and friendly. The room was cleaned thoroughly. The only small objection/suggestion I can make is that it would be nice to have a fresh bottle of water not only upon arrival, but daily..would fit the rest of the experience. Same goes for coffee capsules🤣. But this is really a minor thing.||||I would/will definitely come back and am already looking forward to it!

The hotel itself and grounds are exceptional. Rooms with sea view are definitely worth it as the views of area are truly beautiful. Breakfast service & the staff serving it are top notch.||And that's where the nice things end. One thing no one mentions is the road. A very busy road, motorway alternative, that's next to the property gate and maybe 200m from the hotel itself. This means that wherever you are trying to "relax" outside you hear cars. Breakfast on the terrace, sitting by the pool, having a coffee on the outside sofas - think of all the idyllic pictures of the hotel and add a background noise of a car passing close b every second. All. Day. Long.||Beds - very comfy, but building a king size bed from two singles is acceptable at a cheap airport hotel, not when you're aspiring to a luxury offering. Also poliester bed sheets guarantee you're going to drown in sweat the moment you turn the AC down. Again, not very luxurious.||The worst bit, unfortunately, is the service. The staff are polite and try to be helpful, but seem to get completely lost when there's more than a handful of guests. We ordered 2 bottles of wine to have by the pool. We picked them and literally saw them with our own eyes. 20 minutes later we got a wine cooler and glasses, alas no wine just yet. Another 10mins and one bottle appears. Another 10 and we mount a search and rescue mission which, after some serious confusion, finds the missing bottle left forgotten in the kitchen... Over 40mins to get 2 bottles of wine is an achievement. To be fair, the forgotten one was free in the end, but not before being asked several times if we were sure it wasn't delivered before...||Finally, when a group of guests chain smoking cigarettes & cigars covered the pool area in a thick cloud of smoke we asked the staff if they could politely remind that group of the pool etiquette. In response we got asked jokingly if they could bring us an ashtray too. Not sure if the staff person was too afraid to speak to the other group, had a language problem, or simply didn't care for our request. Truly puzzling.||Very sad that within the first few hours from arrival you promise yourself you're going to spend the next day away from the hotel. Apparently there are very good reasons why this is only 3 stars. Beautiful place, but the noise and chaos make it entirely not worth the price being asked.

We had high expectations after reading all the reviews but the stay was full of disappointments. First of all it’s not a calm place where you can relax in the garden as busy street is basically just in front of the property. The worst thing was the staff, not giving us attention at all, forgetting what we’ve ordered, not knowledgeable about the wines they are selling and ignoring our requests to politely ask people at the pool to stop smoking which was very upsetting. Also the receptionists barely speak English and if they do they try to make rude ‘jokes’. The water in the pool was full of dead insects which was disgusting and nobody was cleaning it. The rooms are indeed specious and modern but 2 single beds joint together cannot make a comfy king size bed… Unacceptable at this price. Do not recommend.

I booked directly at the hotel website. The only available option was “Alberico vista mare”. There was no extra information about the room type in the booking area, so I checked the website of the hotel for info. This made me believe I booked a suite; with a terrace and kitchenette. When we checked in and were given the room key, it became clear that we only had one double room with sea view, but no terrace or kitchenette. The woman at the reception told us that I should have known it was only a double room from looking at the pictures. This is not true, because with the Alberico vista mare you also see a picture from another room (the one with the kitchenette). Apparently they divided the Alberico suite into three different rooms (Vista mare, Giardino and Mountain View), but this is not clear from the website or during the booking process. In my opinion this is something that should have been made clear in written text, not by looking at the provided pictures. The price we paid would have been fine if we were given the whole suite, but it was overpriced for just one room. We complained about the disappointment and not clear website. At first the lady at the reception was not very eager to meet our feelings. She told us to think about our options, but we actually didn’t really have any options as the hotel was fully booked. The next day there was another lady at the reception and she made us feel the same way at first, but in the end promised us she would talk to the manager and see if she could work something out. The next day we didn’t see her, but the day after that we went to the reception again. She was there and told us she managed to give us a discount of about 10% and a free bottle of wine because of the inconvenience. So the first days we felt quite bummed about the whole thing, but in the end we were feeling a little bit better because the discount made us feel like they did acknowledged our complaints. ||Maybe we are a bit biased by the whole experience as mentioned above, but we feel we’ve stayed in better or more luxurious hotels than this one for the same amount of money. The double bed was actually two separate mattresses with sheets for a double bed. The mattresses were quite soft, we like them firmer. We had expected the lay out of the hotel grounds to be a bit more extensive. So you would have more privacy, but it was rather close. Also from our bathroom and bedroom we had two windows that looked out over the courtyard. This is where you can have breakfast in the morning. So when you take a shower in the morning you have to close the blinds for privacy. Because the blinds are made of wood, this makes the bed and bathroom quite dark and you have to put on a light. The room has no fabric curtains just these wooden blinds. The sunlight peaks through the cracks in the morning, so we woke up quite early. This didn’t give us a really rested feeling of being on holiday. We also spent a couple days near the pool. It is a nice sized pool with fine bedding. The bedding does get very hot in the sun, but the hotel provides towels. They play music all day at the courtyard and near the pool. I think this is maybe an attempt to disguise the sounds of the road near the hotel. The hotel is near SS1, which is a busy and noisy road. The views from the hotel are okay, but you can only see a glimpse of the sea; the rest is just trees and houses. |The hotel has no restaurant, but in several minutes driving there are multiple options for fine dining.||Breakfast is really nice and has a wide variety of options. Also the waiter is really kind. |Parking is between olive trees and this offered shade.

My wife and I thoroughly enjoyed a relaxing week's holiday at Relais Montepepe. It's a beautiful hotel in a wonderful location. The staff are friendly and helpful. There is no restaurant but they provide a delicious breakfast and also a simple lunch of salads or sandwiches on request. There is an excellent local restaurant, Il Cascinale, which is a 5-minute walk away across the fairly busy road (it's very popular so you'll need a reservation). We used the spa and did the wine tasting with the owner, Alberto. The nearest towns are Massa and Forte dei Marmi. Taxis to both cost us 30 euros each way. We loved Marina di Massa for an aperitif overlooking the sea and great seafood at La Lisca restaurant.