Sandra B.
Google
This hotel provides a peaceful and quiet oasis where you can rest and recoup after a day of fighting crowds and/or standing in line while sightseeing or shopping. It has a great location on a quiet street which is close enough to walk to the many small shops and restaurants moments away, or to the many historic sights elsewhere in the Latin Quarter. The rooms are tastefully decorated and by Parisian standards, of comfortable size. We were a party of three so we chose a suite which included two rooms and a balcony which provided a breathtaking view of the Pantheon. It is quite a lovely place to sit and relax after a long day of exploring the city. But it is the staff that actually deserves more stars than the five provided. The Manager personally greeted us, and we arrived in the room to find a lovely hand written note from her and some fresh flowers. There is no greater gesture to welcome you to a hotel. She also checked in on us periodically during our stay to ensure we were pleased with our accommodations. When a slight problem did come up, she handled it efficiently, fairly and competently. We stayed five nights and after our first breakfast, the kitchen manager knew where we liked to sit and that we liked American coffee, and she made sure we received it all through our stay. This trip could have turned out differently if not for the assistance of Stefania at the Front Desk. We have met a lot of helpful staff in our many travels, but Stefania ranks up there as the very best. Every day, she went above and beyond and took excellent care of our group, offered suggestions, printed maps, and recommended bus and subway information, always with a welcoming and friendly smile. Her assistance in a matter that came up was invaluable, and she continued to handle it until the situation was resolved in our favor, which was well after our stay was over. She truly cares about her guests and does everything she can to ensure your visit is a pleasant and memorable one. That kind of service is very rare, and we are so very grateful to her and so appreciative of all she did which resulted in our stay being a wonderful experience. We highly, highly recommend this hotel and the exceptional care they provide for their valued guests.