Renaissance Aix-en-Provence Hotel

I made reservations for our group of 24 friends and family during a fall trip through France. The Renaissance Aix-en-Provence was an outstanding place to stay in all respects. It is well located within walking distance to town, has excellent restaurant , the Atmosph'r, where three meals are served each day. The breakfast buffet was enormous. We did not try their Michelin restaurant. There are two pools - indoor and outdoor, and a very good gym and spa. Our room was large and immaculate. Best of all was their staff! We had several issues crop up that the concierges were amazingly helpful with - a phone left on the TGV and a passport left in a safe. The staff also assisted with our large bus and portage needs. We would definitely stay again.

Excellent location within 7 - 10 minutes walk to the city center, restaurants and shopping area. The area/room is quiet and our room with king bed had 2 chairs and table with small desk. The staff is welcoming with hotel providing valet parking at a daily charge that was very convenient for us. |The room was cleaned daily and well maintained with in room locker. |Hotel restaurant provided well options for the breakfast at a charge, we enjoyed it for the morning convenance before heading out. Hotel also has bar and lounge plus breakfast/dinner.

We stayed at the Renaissance as part of a longer summer-holiday first spending a week in Paris and then taking the 3-hour train ride to Aix, where we stayed at the Renaissance for another 8 days. ||We stayed in a spacious family room being two adults and two kids age 7 and 10, and had chosen this location to also celebrate two family members' birthdays, 40th and 10th birthday.||The hotel offered a nice Southern French atmosphere, pool table in lobby area and a bar, as well as the hotel's restaurant (which we tried) and a Michelin 1-Star restaurant (which we did not try). The hotel has a good location just a short walk outside the "old" part of the town. ||The hotel has a great outside pool as well as a adults-only indoor spa. We tried a massage in the spa, which was really nice. We spent every day time at the outside pool, which was great. It varied a bit in terms of amount of people, but we always found space for the four of us and took advantage of the outside bar-area as well. You have to try the french fries - they were amazing. ||The REAL JEWEL of the Renaissance is the staff. We had a lot of conversations and help from the Guest Relations team to ensure we had lots of celebrations for the two significant birthdays and the team really delivered some memorable moments and were so sweet and helpful about everything. We ordered special-made chocolate cake from the hotel's pastry-chef, and the cake was one of the best cakes we've ever tasted! In addition the breakfast staff were also super nice and in particular one man who worked there was super helpful and even noticed when our daughter celebrated her birthday, he brought her a special surprise-plate with food and a sparklers (our daughter was SO surprised).||We will for sure bring home lasting memories from our stay at the Renaissance.

Definitely recommend for a stay in Aix. Service is amazing. Perfect location. Rooms spacious clean and renovated. Spa and gym on site. Michelin star restaurant, great casual restaurant as well. But above all the staff here is incredible. They go above and beyond to make sure all your needs are met. Special thanks to Manon and Catherine who not only made sure my partner’s birthday was perfect but helped me with conputer ussues and other recommendations. Superb service - thank you Catherine and Manon! Definitely will return.

Great hotel. Please offer Croissants and pastry from Land & Monkeys for breakfast so we can have vegan options for Breakfast. Would be amazing! Also please introduce vegan vegetarian options on hotel menu. Walking distance to city centre. Valet parking and rooms are spacious.

I visited here with friends while on vacation. We stayed 3 nights. The hotel was clean and the hotel front desk and lobby staff were friendly. The room was clean, nice and spacious. The bathroom was clean. We ate breakfast at the hotel buffet every morning and the staff there showed us great service. We did have to pay for the breakfast but it was very convenient and had some options that we could enjoy. The hotel is not far from the city center. So we walked there a few evenings to hang out or grab dinner. One day we ordered dinner from the hotel bar area and the smash burger and fries were quite tasty. All in all this hotel exceeded my expectations.

What I appreciate about this hotel:||- Excellent location. Close to the bus station, the train station, Europcar, and the old town|- More-than-reasonable Bonvoy point redemption|- Even though I used points and a free night, I was upgraded to a room with a balcony on the top floor (Lifetime Titanium). Breakfast buffet was complimentary|- View of Montagne Sainte-Victoire from my bed (if staying on a high floor, request a room facing the street)|- Friendly, helpful staff. The woman at the front desk sent a heater to my room. (I'm always cold). The restaurant manager is very outgoing, and he appears quite dedicated|- Pleasant outside areas|- Comfortable bed. Hot shower. Quiet refrigerator. Dark room at night. Conditioner and lotion provided

My wife and I had a wonderful stay at this hotel in aix. The hotel is perfectly located to the center of town just a few minutes walk from the fountain. We’ve stayed at several hotels in the Marriot universe and this is near the top of the list. The staff was great. Melvin at the concierge desk set up all of our tours and handled all the other requests. The breakfast brunch was the best we’ve had in the Marriott Chain of hotels. The manager and staff had a real pride in ensuring everyone was cared for during the meal. Yes the pool is a little small but it was a perfect end to hot 100 degree days of touring. The late pools hours were a real plus.